The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture.

———

CHAPTERS

00:54 Anatomy of the Microsoft 365 Disruption

02:52 What the Failure Pattern Shows

03:41 Mitigation vs. Resolution

04:58 Outlook Issues on Artemis II: Coincidence?

08:11 Takeaways for NetOps

10:18 Outage Trends: By the Numbers

13:24 Get in Touch

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep134_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

- YouTube: https://www.youtube.com/@theinternetreport_official

The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage.

———

CHAPTERS

00:10 Intro

00:52 Cloudflare

08:38 Salesforce

13:27 Outage Trends: By the Numbers

15:34 Get in Touch

———

Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login required):

- Cloudflare: https://apfjyufeawshlcxbsvhsicakwoupobbf.share.thousandeyes.com/internet-insights/views/?roundId=1771612800&metric=interfaces&scenarioId=outageTraffic&filters=N4IgZglgNgLgpgJwM4gFygIYActQgYwxggHsA7AERIFsMIyAVDAczQG0BdAGhG1wKKkyAeQCuMFnADK%2BEljjsQAQQBiKgKIBhBuooB9HVIZ7hAJT0BJAHJ7NShkoAywgOIhuvJGXYBGAMwBAKxcAEwADACcIQAsIR4wCBhgkPhiEszSsvKKqhraugbqRibm1rb2Tq7uAL7VQA

- Salesforce: https://awzppfpqlujxnslfkbxhmhbdtpkugkks.share.thousandeyes.com/network-app-synthetics/views/?testId=8329769&startTime=1773723600&detailId=map&metrics=httpAvailability&timelineWindow=1773702000,1773744000&prefixId=13533839

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep133_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

- YouTube: https://www.youtube.com/@theinternetreport_official

Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, you’ll hear first-hand insights on the operational challenges and technical strategies involved in building, validating, and expanding a global monitoring infrastructure.

———

CHAPTERS

00:00 Intro

03:21 Why Multi-location Monitoring Matters

06:48 Agent Management and Operational Challenges

14:16 Debugging Methodologies and Validation Processes

19:07 Getting the Most from Vendor Collaboration

24:16 Internet Misconceptions and Considerations

25:22 Notable Operational Outcomes

———

For additional insights, check out the links below:

Cloud Agents: The Big Picture To Getting the Best Picture: https://www.thousandeyes.com/blog/cloud-agents-big-picture-best-picture?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast

The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

- YouTube: https://www.youtube.com/@theinternetreport_official

Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes.

CHAPTERS

00:00 Intro

03:38 Data in Flight

06:52 Consideration Factors for Data Paths

10:17 Failover Considerations

12:13 On Encryption and Quantum Computing

13:57 How AI Adds Complexity to Data Sovereignty

16:17 Key Takeaways

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep131_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or, follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

- YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond.

———

CHAPTERS

00:00 Intro

02:30 Monitoring for Component and Interaction Health

05:14 The Rising Scope of Automation

07:20 Real-World Scenarios

09:05 Observability Challenges

11:05 Getting Ahead of Interaction Failures

13:24 Outage Trends: By the Numbers

———

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep130_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

- YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026.

———

CHAPTERS

00:00 Intro

03:16 An Important Nuance

05:16 Global Impacts

07:44 Architecture and Failure Modes

10:05 When DNS Is The Culprit

13:05 The Importance of Looking at Combined Signals

15:54 On Configuration Change Issues

19:23 Key Takeaways

———

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

-YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure.

———

CHAPTERS

00:00 Intro

00:50 Cloudflare Outage

06:54 Venmo Outage

12:01 The Challenge of Layered Dependencies

13:36 Outage Trends: By the Numbers

15:28 Get in Touch

———

For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams.

For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025

———

CHAPTERS

00:00 Intro

00:55 The Nov. 18 Cloudflare Outage

02:34 Configuration Changes & Outages

03:45 Diagnosing the Fault Domain

05:47 Why Outage Recovery Can Take Time

10:43 Are Cloud Outages Increasing?

12:09 ITOps Best Practices

14:01 Outage Trends: By the Numbers

15:35 Get in Touch

———

Explore the Cloudflare outage further in the ThousandEyes platform (no login required): https://ahhplivtvmhdmbduwcuonefullpkkohp.share.thousandeyes.com/ 


For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=wistia&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep4_podcast

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes

———

ABOUT THE INTERNET REPORT

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?

Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report