Payroll shouldn’t be painful but in home care, it often is. In this episode, Amy Taylor and Troy Brooks talk with Shelby Betts of WHIRKS Payroll about the biggest challenges agencies face when managing payroll, and how to fix them. Discover why outsourcing payroll can streamline your operations, reduce risk, and even improve employee retention.

🔗 Listen on Spotify, Apple Podcasts, and visit https://thehomecareexperience.com

Chapters:

0:00 – Intro & Why Payroll Hurts
1:32 – Meet Shelby Betts & WHIRKS
4:41 – Outsourcing vs. DIY Payroll
8:07 – Overcomplicated Pay Structures
12:58 – Off-Cycle Payroll: A Red Flag
18:19 – Tax Filings, Compliance & State Rules
24:00 – The Value of True Service Providers
30:12 – Integrations & EMR Systems
37:05 – Transitioning to a New Payroll Partner
41:29 – WOTC: The Overlooked Tax Credit
44:00 – Closing Thoughts on Outsourcing

Hashtags:
#HomeCarePodcast #PayrollTips #BackOfficeSolutions #ShelbyBetts #HealthcareLeadership #HomeCareInnovation

Did you know that your “healthy” hospice agency could owe Medicare millions—years after the fact?

In this episode of The Home Care Experience with T&A, Amy Taylor and Troy Brooks explain the hospice aggregate cap and its devastating impact on unprepared providers. From the nuances of daily rate limits to the risks posed by patient transfers and average length of stay, this is essential for anyone in the home care space.

Expect honest stories, practical strategies, and some surprising revelations. Whether you’re just launching a hospice agency or acquiring one, this conversation could save your bottom line.

Chapters:

0:00 – Narrator Intro
1:25 – What Is the Hospice Cap?
5:50 – Balancing Long-Term vs. Short-Term Patients
10:45 – Transfers & Prorated Credit Explained
14:00 – Stories of Big Overpayments
18:30 – Monitoring & Documentation Musts
22:00 – Hospice Eligibility & Medical Necessity
28:00 – Guidance for New Owners
33:00 – The Culture of Hospice & Final Thoughts

🎧 Listen on Apple Podcasts | Spotify | thehomecareexperience.com

#HomeCarePodcast #HospiceCare #MedicareCompliance #HealthcareLeadership

Welcome to The Home Care Experience with T&A! In Episode 7, Amy and Troy explore the complex—and often misunderstood—world of buying and selling home care agencies. If you've ever thought about selling your agency, acquiring another, or advising someone through the process, this episode is for you. Get practical legal and financial guidance, learn what mistakes to avoid, and walk away with a much clearer idea of what it takes to succeed in a home care M&A.

You’ll Learn:

• What a proper M&A process looks like in home care
• Stock vs. asset purchase: pros, cons, and consequences
• How due diligence protects both buyer and seller
• Why rushing the deal can backfire
• When to call in the professionals—and why it matters

🎧 Don’t miss Troy’s real talk about brokers and Amy’s breakdown of why a “friendly deal” still needs legal backup.

0:00 – Intro
0:46 – What "Mergers & Acquisitions" Really Means
2:00 – The Realities of the Process
3:30 – NDAs and Sharing Info
4:30 – The “Non-Binding” LOI Myth
8:00 – Stock Purchase vs. Asset Purchase
13:45 – Due Diligence: Financial vs. Clinical
18:00 – Regulatory and Tax Landmines
26:00 – Cost Reports, Buyer Risk & CPAs
30:00 – The Broker Factor
40:00 – Red Flags, “Too Good to Be True” Deals
45:00 – Final Thoughts

Hashtags:
#HomeCarePodcast #HealthcareHeroes #CaregivingTips #MergersAndAcquisitions #HealthcareLeadership #HomeCareInnovation

Disclaimer: The information provided in this episode is for general informational purposes only and does not constitute legal or financial advice. Always consult with your own attorney, CPA, or qualified advisor before making decisions related to buying, selling, or operating a home care business.