Keith Shah PhD, MBA, FACHE is a seasoned senior leader with over two decades of experience in healthcare across for-profit and non-profit sectors. As the current COO of Caremark Health Plans at CVS, Keith specializes in large-scale transformation and growth. He is lauded for his ability to optimize operating platforms and drive multi-million-dollar productivity gains. In previous roles at Optum, and Blue Cross and Blue Shield, Keith created high-performing teams that achieved competitive differentiation and delivered quantifiable business change and growth.

His expertise spans P&L growth, operations, and technology, with a passion for leveraging data-driven strategies to enhance healthcare transparency and operational efficiency. Simply put, Keith is a master of process. We discuss his approach to team leadership, and the ways in which tech, policy, and the modern healthcare system intersect. His insights are as compelling and fascinating as his story.

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Hello Connectors!

In today's episode I have the pleasure of speaking with Dr. Robert Pearl about generative AI, healthcare leadership, and the huge tech revolution that's already upending the way we understand healthcare. Today's topics include generative AI, the history of healthcare technology, and the essential leadership our healthcare system needs at this pivotal moment in history. It was truly inspiring to have a conversation with somebody both so informed and so optimistic about the future of generative AI in medicine.

'ChatGPT, MD: How AI-Empowered Patients & Doctors Can Take Back Control of American Medicine' is a seminal book co-authored by Dr. Robert Pearl and the advanced AI system, ChatGPT. This collaboration offers a unique perspective on the future of healthcare, highlighting the transformative potential of generative AI. Dr. Pearl, a seasoned healthcare leader and author of Mistreated (a Washington Post bestseller) and Uncaring (a Kirkus star recipient), brings his extensive expertise to bear, advocating for a future where AI and human collaboration redefine patient care and medical practice.

Blending Dr. Pearl’s insights with ChatGPT’s capabilities, this book is a surprising collaboration, a visionary outlook, and a practical guide, offering actionable solutions for healthcare. It provides hope and a pathway for doctors and patients to take back control of medical practice from corporate entities. In ChatGPT, MD, Dr. Pearl and ChatGPT present a compelling case for a future where technology and humanity converge to create a more efficient, personalized, and accessible healthcare system.

Learn more about 'ChatGPT, MD' here: https://robertpearlmd.com/chatgptmd/

Hello connectors, Alden here! Today we have a very special episode, because I’ll be interviewing somebody very important to the show: Dr.Robert Groves.

Dr. Groves is a health care veteran with 40 years of experience spanning various sectors, including private practice, start-ups, delivery systems, and insurance. As the Executive Vice President and CMO of Banner|Aetna, he's known for advancing health technology and programs that enhance access, lower costs, and streamline care. Notably, he led the formation and success of one of the first and most effective Accountable Care Organizations (ACOs) at Banner Health. He is recognized for pioneering innovative health solutions such as text-based care, virtual reality for caregivers, and AI for prior authorizations, contributing to significant patient outcomes and cost savings.

His expertise makes him a respected speaker and advisor, sharing insights with major healthcare entities and hosting influential guests to this podcast to discuss all the problems and nuances of the healthcare system. He also happens to be my father.

Our conversation today covers everything from clinical decision support to the role of AI in modern healthcare, and we discuss how we might finally get rid of Prior Authorization once and for all. I hope you’ll enjoy this conversation as much as I did, but that seems unlikely because—again—he’s my dad.

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