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The Future of ERP

The Future of ERP

De : SAP SE
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 The Future of ERP podcast is a show hosted by thought leader and evangelist Richard Howells, and marketer and blogger in the area of ERP and Supply Chain Oyku Ilgar. They discuss hot topics, best practices, and the latest innovations to drive innovative industry-specific business models and build sustainability directly into your business. The show features interviews with experts from the world of ERP and finance and addresses the issues of the day across the business world. This is an ideal podcast for finance, operations, and IT executives to learn and share ideas and best practices with their peers.SAP SE
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  • Episode 82: From Prevention to Detection: Real-Time Security in a Digital World with Infosys

    Episode 82: From Prevention to Detection: Real-Time Security in a Digital World with Infosys
    Feb 25 2026
    How real-time security transforms ERP systems in a cloud-driven world, spotting threats instantly, leveraging AI for proactive defense, and closing common blind spots before breaches escalate. Curious about staying ahead of cyber risks?=====Mohammed Moidheen, SAP security architect at Infosys, unpacks why real-time monitoring is vital amid 2,200 daily cyber attacks costing trillions annually. He highlights blind spots like unmonitored access vulnerabilities, ignored audit logs, unsecured APIs, privileged accounts, insider threats, and poor event correlation in S/4HANA Cloud setups. AI evolves detection with predictive intelligence, automated responses, natural language queries, and cross-system pattern spotting, shifting from reactive to proactive security. Real-world cases show systems halting unusual data downloads and insider data exfiltration in minutes. Advice includes aligning with governance, prioritizing crown jewels, setting baselines, training teams, and correlating data. Infosys aids via assessments and foundational builds.Listen now and rethink what ERP can do for your organization!⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠Useful Links: ⁠SAP Cloud ERP⁠Infosys.comFollow Us on Social Media!SAP S/4HANA Cloud ERP: LinkedIn=====Guest: Mohammed Khan Moidheen, SAP Security Architect at Infosys ConsultingMohammed Khan Moidheen is a Senior SAP Security architect with over 12 years of experience securing and operating large scale SAP landscapes across global enterprises. His expertise spans SAP S/4HANA security, ERP platform services, DevSecOps enablement, and designing audit ready security architectures aligned with frameworks such as ISO 27001, NIST, and GDPR.Mohammed is CISSP and CISA certified and I excel at translating complex security requirements into actionable strategies that are practical , strategically aligned and strengthen organisational resilience.Host 1: Richard Howells, SAPRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Follow Richard Howell on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ and ⁠⁠⁠⁠X⁠⁠⁠⁠Host 2: Oyku Ilgar, SAPOyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.She holds dual bachelor’s degrees in Finance & Accounting and English Translation, along with a master’s degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.Oyku’s ⁠LinkedIn⁠ and ⁠SAP Community⁠=====Key Topics: real-time security, ERP monitoring, cloud threats, SAP S/4HANA, access management, audit logs, AI threat detection, insider threats, privileged accounts, predictive intelligence
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    18 min
  • Episode 81: AI-Powered ERP Support: Invisible, Proactive and Accelerated

    Episode 81: AI-Powered ERP Support: Invisible, Proactive and Accelerated
    Feb 11 2026

    Imagine ERP systems that spot cyber threats before they strike, using AI to predict outages and banish reactive support forever. How close are we to invisible, proactive defense that keeps businesses unbreakable? Dive into the future where data and smarts outpace chaos.


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    In this compelling episode of the Future of ERP podcast, SAP's Jens Bernotat, head of strategy, portfolio, and ecosystem management for SAP Support, shares transformative insights on evolving ERP customer support. He outlines a future where support becomes invisible through prevention, hyper-proactive with deep customer data insights, and accelerated by AI-driven recommendations. Jens emphasizes data's starring role in pattern detection via AI analytics, addresses change management for teams shifting from routine tickets to complex missions and AI curation, and reveals key KPIs like customer effort scores and health metrics. Practical advice includes starting with quick-win AI use cases, fostering team experimentation, and crafting transformation roadmaps.


    Listen now and rethink what ERP can do for your organization!


    ⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠


    Useful Links:

    ⁠SAP Cloud ERP⁠


    Follow Us on Social Media!

    SAP S/4HANA Cloud ERP: LinkedIn


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    Guest: Jens Bernotat, Head of Strategy, Portfolio and Ecosystem Management, SAP Customer Support at SAP

    Jens joined SAP in 2007 as Vice President in the Corporate Strategy Group. Here, he has guided high impact programs with a focus on maintenance and support strategy, portfolio and commercial design. From 2011, Jens was driving strategy for Maintenance Go-To-Market, where he designed commercial transformation programs to the Cloud and new support offerings.


    Since 2017, Jens is driving SAP's maintenance and support strategy, orchestrating maintenance phases, end dates and the portfolio of support offerings. Jens also leads Ecosystem management, defining the setup of how partners deliver support to our customers.


    Host 1: Richard Howells, SAP

    Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.


    Follow Richard Howell on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ and ⁠⁠⁠⁠X⁠⁠⁠⁠


    Host 2: Oyku Ilgar, SAP

    Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.


    She holds dual bachelor’s degrees in Finance & Accounting and English Translation, along with a master’s degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.


    Oyku’s ⁠LinkedIn⁠ and ⁠SAP Community⁠


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    Key Topics: ERP support, proactive support, AI analytics, customer health, data patterns, change management, Black Friday uptime, support automation, ERP transformation, cyber prevention
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    24 min
  • Episode 80: Who Owns What? Clarifying IAM Roles in Cloud ERP with Infosys

    Episode 80: Who Owns What? Clarifying IAM Roles in Cloud ERP with Infosys
    Feb 4 2026
    Discover how identity and access management (IAM) is reshaping cybersecurity in cloud ERP, enabling businesses to be safer, faster, and more compliant with clarity in roles and responsibilities.=====In this insightful episode of the Future of ERP podcast, Aditya Thakurdesai from Infosys dives deep into the vital topic of identity and access management (IAM) in cloud ERP environments. He explains why understanding "who owns what" in IAM is non-negotiable to ensure security, compliance, and operational efficiency amid today’s complex hybrid IT infrastructures. Aditya shares compelling customer stories- rom a global pharmaceutical company safeguarding sensitive research data to a large retailer accelerating seasonal workforce onboarding - highlighting how the shared responsibility model brings clarity and confidence in managing cloud security. The discussion further explores how AI is revolutionizing IAM, with intelligent threat detection, adaptive access control, and proactive governance transforming traditional security roles. This episode is a must-listen for any business navigating cloud security risks and looking to leverage AI for smarter, faster, and safer ERP management. Tune in and learn how to stay ahead in the evolving cybersecurity landscape.⁠⁠⁠Download Episode Transcript⁠⁠⁠Useful Links:Learn how the shared responsibility model for SAP Cloud ERP Private defines roles, streamlines operations, and improves security and compliance: Operate your cloud ERP with confidence and control SAP Cloud ERPInfosysFollow Us on Social Media!⁠⁠⁠SAP Cloud ERP - LinkedIn⁠⁠⁠=====Guest: Aditya Thakurdesai, Director – Enterprise Security , InfosysAditya is a seasoned SAP Security and GRC professional, currently serving as Director – Enterprise Security at Infosys. With nearly two decades of experience, he has delivered transformative security solutions that seamlessly integrate deep domain expertise with emerging technologies. In his current role, Aditya heads the Manufacturing and Communications, Media & Technology segments within Infosys’ Enterprise Risk Management Services group. He also drives strategic Centre of Excellence initiatives focused on security transformation, intelligent automation, and AI innovation. His current passion lies in Agentic AI, where he has developed pioneering solution that introduce new levels of agility, compliance, and scalability to enterprise security operations.Host 1: Richard Howells, SAPRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Follow Richard Howell on ⁠⁠⁠LinkedIn⁠⁠⁠ and ⁠⁠⁠X⁠⁠⁠Host 2: Oyku Ilgar, SAPOyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.She holds dual bachelor’s degrees in Finance & Accounting and English Translation, along with a master’s degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.Oyku’s LinkedIn and SAP Community=====Key Topics: Identity Management, Access Management, Cloud ERP, Shared Responsibility, Compliance, Security, Artificial Intelligence, AI, Threat Detection, Case Studies
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    14 min
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