In this episode on The Coaching Podcast, we explore what it truly means to dance in the moment as a coach and leader. Through deep curiosity, intentional listening, and the power of storytelling, we unpack Emotional, Relational, and Strategic Intelligence in real time. We dive into the subtle push–pull of great coaching and why F.A.I.L. (Frequent Adventures in Learning) builds trust and growth. We also explore what makes a great coach: candid, courageous, and curious, meeting clients exactly where they are.

About Cara-Lyn Giovanniello

In the fast-paced world of modern business, Cara-Lyn understands the unique challenges of balancing agility, innovation, and scalability. Through her work as Founder and Principal Coach of C.L.G. Coaching and Consulting, and at the centre of her approach is The Art of Learned Intelligence™—a proprietary methodology designed to blend strategic thinking, emotional intelligence, and relational dynamics into actionable frameworks that drive personal and organisational growth. By integrating this methodology, she supports leaders and teams in cultivating clarity, adaptability, and intentional decision-making, even in the most high-pressure, fast-changing environments.

Connect with Cara-Lyn Giovanniello

Website: https://www.theartoflearnedintelligence.com
LinkedIn: https://www.linkedin.com/in/cara-lyn-giovanniello-pcc/

Coach EM Turbo Tip — Action vs Outcome (Environment Matters)

Tip:
Interesting language realisation from my last workshop.

As always, I ask people to share:
1️⃣ one insight
2️⃣ one action
3️⃣ one word for how they’re feeling

Let’s break it down.

Insight:
Different for everyone.
A quote. A comment. A moment. A practice that landed.
That’s awareness.

Action:
One leader said his action was “team engagement.”
Here’s the coaching moment:
👉 That’s not an action. That’s an outcome.

Engagement is the result of action — not the action itself.
This is a huge piece of the puzzle and one of the three pillars of the Coaching Leadership Academy: Environment.

Ask yourself:
What environment do I want to create?
Then define 3 tangible, practical, observable behaviours that bring it to life.

Inspired by Eryc Eyl and his book Stop Making Workplaces Engaging — Start making them more human.

And finally, why do I ask for one word about how they feel?
Because there’s motion in emotion.
When people feel moved… they move.

Be open.
Stay curious.
Perform with pressure.

Featured partner:
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Coach EM Turbo Tip #207: Stop Following Up - Start with Feedback

Tip:
Inspired by my conversation with Ari Galper, Global Leader in Trust-Based Selling.
Here’s the reframe: stop following up… start asking for feedback.

Everyone hates a follow-up.
I hate sending them.
They hate seeing them.

Instead, invite the next conversation:

“Would you be open to sharing some feedback from our last conversation?”

Or:

“I’d love to brainstorm ideas to support your [specific people challenge].”

2026 = no more F-Up (haha).
Get after it.
Make it a great day.
Until next time.

Featured partner:

“Today’s Turbo Tip is powered by Sam — the AI tool built for the coaching world. Coaches, spend less time marketing and more time coaching. Clients, find your perfect match — without the romance. Visit TrySam.ai.”