A deep dive into JD Power’s 2025 Claims Digital Experience Study, revealing how customers use digital tools during the claims process and what makes those channels clear, helpful, … Read More »

The post Inside the 2025 Claims Digital Experience Study appeared first on Insurance Journal TV.

Claims functionality in mobile apps is one of the biggest investment areas for carriers, which are seeing the fruits those investments continue to grow. New data show that … Read More »

The post EP. 05: Digital Claims Experience Still A Work in Progress, But Pointing Up appeared first on Insurance Journal TV.

From ransomware to technical breakdowns, Allianz identifies supply chain disruptions as a major factor behind losses across manufacturing, retail, and professional services sectors. To watch the full interview … Read More »

The post Inside Allianz’s Cyber Report – Supply Chain Risks on the Rise appeared first on Insurance Journal TV.

Losses caused by a cyber event at a third-party location, somewhere along the supply chain or a key customer, have continued to big a bigger portion of cyber … Read More »

The post EP. 04: Expert: Contingent Business Interruption Becoming A Bigger Player in Cyber Claims appeared first on Insurance Journal TV.

In this Claims Journal Podcast excerpt with Paul Kottler, U.S. president — global technical service, with Crawford and Company, he discusses the mounting pressures on the insurance claims … Read More »

The post Tariffs, Supply Chains, and Inflation: Challenges Ahead for Insurance Claims appeared first on Insurance Journal TV.

What’s left of 2025 won’t likely make for uninteresting times for claims professionals: steadily increasing claims frequency across several categories, nuclear verdicts, larger loss events that can include … Read More »

The post EP. 03: The Rest of 2025 Won’t Be Boring for Claims Handlers, Says Crawford Exec appeared first on Insurance Journal TV.

Cargo theft has been on the rise for the last several years, and bad actors are becoming more sophisticated and higher tech. The increased risk along the supply … Read More »

The post EP. 02 Expert: Cargo Theft up 20% in Last Five Years appeared first on Insurance Journal TV.

Hurricane Season 2025 Could Be Brutal — Here’s What You Need to Know: Today we are launching a brand new podcast series, called the Claims Journal Podcast! In … Read More »

The post EP. 01 Introducing the Claims Journal Podcast with Don Jergler! appeared first on Insurance Journal TV.