In this episode, Wendy Horng Brawer speaks with Howard Behar. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup.

Wendy and Howard focus their conversation specifically on the Servant Leader Model that Howard cultivated during his tenure at Starbucks. Howard defines what servant leadership is and how he first encountered it. Wendy and Howard discuss how companies can adapt and develop this people first model in any iteration of the business while sharing personal experiences. 

They also discuss how the emerging workforce shaped their social emotional skills through their educational experiences. With expectations for a people first approach growing amongst the workforce, the time is ripe for leaders to value the perspective that they are first and foremost in the people business over being in business. It’s evident that employee retention, productivity, and the overall health of the company increase when Servant Leadership is in the DNA of the business. 

To learn more about Howard’s work at howardbehar.com. 

To learn more about Intune Collective and the services they offer, go to intunecollective.com. You can follow Intune Collective at @intunecollectivesf on Instagram, @intunecollective on Facebook and @intunesf on Twitter.

Today’s The Business of Being Human discussion is all about how applying experiential design to the workplace is shifting the way companies' cultural touchpoints are physically and conceptually structured. 

In this episode, Lisa Hardy, Chief of Brand/Design Strategy at Intune Collective,  speaks with Jamie Shaw. Jamie is the co-founder of LMNL Studio, an experience design company specializing in spatial solutions that bring more humanity into the workplace. Previously, she was the Global Head of Creative at Cogs & Marvel, working with well-known brands like Adobe, Disney, Tik Tok and Google. 

Jamie defines what exactly is Experiential Design and why businesses need to develop this type of thinking to attract and retain top talent in this tight market. Lisa and Jamie discuss why the times we are finding ourselves living in, have been one of the most important catalysts for the need to bring experiential design to the forefront. They both offer ideas on what’s possible for the future workplace. Finally, Jamie offers some quick tips on how companies can build a culture from the inside out.  

To learn more about Jamie’s  work at LMNL Studio, go to lmnlstudio.com. 

To learn more about Intune Collective and the services they offer, go to intunecollective.com. You can follow Intune Collective at @intunecollectivesf on Instagram, @intunecollective on Facebook and @intunesf on Twitter.

Today’s The Business of Being Human discussion is all about the CEO. What current challenges they are facing and how they can lead in a manner that empowers people.

In this episode, Christine Hildebrand speaks with Scott Johnson, the CEO of Motivosity. Scott is a founder and technology entrepreneur, for the last three decades has founded two companies. Launched in 2013, Motivosity is a software platform that helps employees be happier at work through tools that generate gratitude and connectivity. 

Scott shares with Christine his own journey as a CEO and investor. He highlights the tension CEO’s often face while managing a board and investors while leading a management team, managing the people side of the operation while maintaining focus on strategic priorities and productivity. Christine and Scott discuss how to cultivate a company culture that is built on purpose-driven, human centric tactics over fear-based practices to accomplish business goals.

They discuss current challenges CEOs are facing as they address the new demands of the  ‘people side’ of business and how gratitude plays a major role in team building. They highlight how investing in your people through coaching and skill building versus getting rid of people cultivates a deeper level of accountability and leadership. They detail the new critical partnership between the CEO and the CHRO as core practice for retention, culture building, employee morale, and overall business success.

Being a CEO today requires courage, trust, and faith in your people and your mission. This episode is seeped with practical and visionary actions that will encourage and inspire CEOs to get clear on their vision, invest in their people, and take more leadership in creating more happiness and fulfillment at work.

To learn more about Scott’s work at Motivosity go to motivosity.com. You can connect with Scott on LinkedIn. Check out this article about the ripple effect of Extreme Appreciation.

To learn more about Intune Collective and the services they offer, go to intunecollective.com. You can follow Intune Collective at @intunecollectivesf on Instagram, @intunecollective on Facebook and @intunesf on Twitter.