Épisodes

  • From Shearing Sheds to AI Innovations with Luke Heka

    From Shearing Sheds to AI Innovations with Luke Heka
    Apr 28 2026
    AI is not a replacement for business owners; it is a powerful leverage tool that allows you to scale without the burnout of traditional "brute force" growth. In this episode of The Business Owners Podcast, Clive Enever sits down with Luke Heka, founder of SELR AI, to demystify the current hype surrounding artificial intelligence. Transitioning from a background in Australian shearing sheds to building cutting-edge software, Luke brings a uniquely "raw" and practical perspective to tech implementation. They dive into the difference between simply using AI apps and building actual digital assets, the psychological hurdles of "internal sabotage" from staff, and why the most successful businesses of the future will be those that pair high-speed AI tools with old-school people skills. Key Takeaways from This Episode The "Digital Asset" vs. The App There is a significant difference between using a third-party AI subscription and building custom AI agents, digital assets that your business actually owns to perform specific, autonomous tasks. AI as a Stabiliser for Teams The goal of AI implementation isn't necessarily to cut staff, but to stabilise the "core team" by automating the 60% of daily tasks that don't actually move the business forward. Overcoming Internal Sabotage One of the biggest hurdles in tech adoption is staff "gatekeeping" information because they fear for their jobs. Successful implementation requires a top-down education approach to show teams how AI alleviates pressure rather than replacing value. Speed vs. Experience Younger "solo entrepreneurs" have the advantage of speed (building websites in hours vs. weeks), but seasoned business owners have the advantage of experience and people skills. The "magic combo" is pairing those hard-won communication skills with modern AI leverage. Common Use Cases for AI Agents Finance: Automating payment runs, scraping invoices, and populating live dashboards from multiple data sources. Sales/Service: Having AI "agents" qualify leads, take measurements (e.g., for trades), and confirm budgets before a human ever steps on-site. Marketing: Creating ads and content autonomously for those who prefer to stay off-camera. Luke's Advice for Business Owners Identify the "60% Bogus": Have your team write down everything they do in a day. Identify the repetitive, low-value tasks that can be systemised so they can focus on the 40% that drives revenue. Don't Believe the "Beach" Fallacy: AI is not a "magic button" that allows you to ignore your business. It is a tool for scalability and time alleviation, but it still requires strategic human direction. Start from the Top Down: When introducing AI to your team, lead with education to prevent fear-based sabotage and ensure collaboration. Leverage Your People Skills: If you are an experienced business owner, your ability to navigate raw conversations is your biggest advantage over AI-powered "techies" who lack ground-level experience. Key Takeaway Doing business is always going to be the same, but how it's done is about to change. Speed is the new currency, but experience is still the anchor. Your Next Step Perform a "Low-Hanging Fruit" Audit. Look at your most repetitive data entry task, whether it's invoicing or lead qualifying, and research one AI automation that could take that off your team's plate this month. Connect with Luke Heka Website: selrai.com.au LinkedIn: Luke Heka Instagram: @mr_heka Ready to Get Support? Join the Business Business Business community (free!) https://www.facebook.com/groups/BusinessBusinessBusiness/ Join the Ideas, Impact & Marketing Circle https://academy.enevergroup.com.au/bundles/MarketingCircle Join the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault Book a 1:1 Discovery Call with Linda https://www.enevergroup.com.au/booking-linda/ Book a 1:1 Discovery Call with Clive https://www.enevergroup.com.au/booking-clive/ Highlights 00:00 Introduction to Luke Heka and SELR AI 03:45 The 3:45 AM Routine: Why Early Mornings are for Productivity 05:45 From Shearing Sheds to Software: A "Different" Career Path 11:55 SaaS vs. Custom AI Agents: What Do You Actually Own? 14:00 Automating the Mundane: Invoices, Quotes, and Dashboards 16:40 Is AI Taking Jobs? The Truth About Workforce Stabilisation 19:50 Dealing with "Gatekeeping" and Internal Sabotage 22:10 The Rise of the AI-Powered Solo Entrepreneur 24:30 Closing Thoughts: Keeping the "Human" in High-Tech
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    27 min
  • The Legal Traps of AI with Tracey Mylecharane

    The Legal Traps of AI with Tracey Mylecharane
    Apr 14 2026
    AI is a powerful tool, but it is not a replacement for professional expertise. Understanding its limitations is the key to protecting your business from legal and reputational damage. In this episode of The Business Owners Podcast, Linda Reed-Enever is joined by Tracey Mylecharane, founder of TM Legal Atelier, to pull back the curtain on what AI can't do for your business. With a background in intense litigation, Tracey now focuses on proactive commercial law, helping business owners create solid contracts that keep them out of court. Together, they discuss the pitfalls of relying on AI for legal documents, the "hallucinations" that have landed lawyers in disciplinary proceedings, and how to use these tools strategically without waiving your legal rights. Key Takeaways from This Episode AI is Not a Lawyer AI is not designed to be up-to-date with current laws or to give accurate legal advice. Relying on AI for legal submissions has already led to cases of "fake" case law being submitted to courts, resulting in disciplinary action for the professionals involved. The Trap of the "One-Size-Fits-None" Contract AI-drafted contracts and generic templates are often of poor quality because they lack the nuances of your specific business. You won't know if a document is flawed until you need to rely on it, and by then, it's usually too late. The Hidden Risks of Data Privacy When you input client data or business information into free AI tools, you may be waiving legal professional privilege and breaching privacy legislation. Most free AI terms state that they "learn" from everything you provide, effectively giving your data away. Copyright and Originality Concerns Work generated entirely by AI may infringe on existing copyrights or may not be eligible for copyright and trademark protection under your own name. Reputation Management You are legally responsible for any misleading advertising or false claims made by AI under your brand. AI aims to "make you happy" with its output, not necessarily to keep you compliant with marketing laws. Tips for Using AI with "Eyes Wide Open" Use it for Brainstorming: AI is an excellent tool for easing the "mental load," planning your day, or collating a list of creative ideas. Treat it Like a Junior: View AI as a junior staff member that requires constant training, oversight, and a final human check before anything is published or sent. Opt for Paid/Closed Versions: For better data protection, use paid versions of AI tools (like Google Workspace or Pro accounts) that offer "closed" environments where your data is not used for training. Try "NotebookLM" for Vetted Brainstorming: Linda recommends using Google's NotebookLM to ground AI in your own vetted sources, like your blogs and style guides, so it doesn't pull inaccurate information from the public domain. Your Next Step Audit your current website's legals. Do you have a privacy policy and terms of use?. If you used a generic template or AI to draft them, consider reaching out to a professional to ensure they actually protect your specific business model under current legislation. Connect with Tracey Mylecharane Website: tmlegalatelier.com.au Instagram: @tmlegalatelier Ready to Get Support? Join the Business Business Business community (free!) https://www.facebook.com/groups/BusinessBusinessBusiness/ Join the Ideas, Impact & Marketing Circle https://academy.enevergroup.com.au/bundles/MarketingCircle Book a 1:1 Discovery Call with Linda https://www.enevergroup.com.au/booking-linda/ Highlights 01:22 Tracy's Legal Journey 02:53 AI Limits in Law 05:37 Why AI Contracts Fail 07:35 Privacy Policies Matter 09:53 Use AI to Ask Questions 11:34 Marketing Liability Risks 15:02 Privilege and Data Risks 16:20 Copyright and Originality 18:14 Terms of Service Wakeup 19:47 Brand Damage and Trademarks 21:04 AI Editing Your Book 21:51 Disclosure and Fact Checking 22:42 Trademark Advice Gone Wrong 24:21 AI Logos and Copyright Traps 26:11 Best Business Uses for AI 27:52 Training AI With Your Sources 29:11 AI Still Needs Humans 30:53 Three Tips for Safe AI 33:49 Rapid Fire Questions 34:46 Final Takeaways and Contact
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    35 min
  • The Expert Authority Code: How to Get Seen, Trusted, and Paid with Christine Blosdale

    The Expert Authority Code: How to Get Seen, Trusted, and Paid with Christine Blosdale
    Mar 31 2026
    Doing the work is only half the battle. If you aren't getting the recognition or the revenue you deserve, it's time to unlock your "Expert Authority." In this episode of The Business Owners Podcast, Clive Enever speaks with Christine Blosdale, the Expert Authority Coach™. A veteran of broadcast journalism with 20 years of experience in Los Angeles radio, Christine now helps overwhelmed entrepreneurs and coaches in Australia and the US stop being "invisible" and start getting paid for what they already know. From the importance of "bean-to-coffee" machines to the power of intuition and critical thinking, Christine shares how to align your internal energy with a brand that resonates with your ideal audience. Key Messages from This Episode Synchronicity as a Guide Christine describes her journey in one word: synchronicity. She believes that recognising unique opportunities, from career breaks at AOL to her wife finding her on Instagram from 7,000 miles away, requires listening to your intuition. Stop Selling the "Stapler" Many business owners fail because they focus on features (the "stapler") rather than listening to what the market actually wants (the "sandwich"). Effective business requires listening to the message your potential clients are sending, not just the words they speak. The Cure for "Invisibility" Invisibility often stems from a lack of authenticity or internal imposter syndrome. Christine emphasises that your brand should be a "through line" of your personality and energy across all platforms. The Power of a Mantra: A clear signature statement, or "mantra," should immediately communicate who you are, who you help, and what result you deliver. Christine's own mantra, helping coaches get seen, trusted, and paid, is the foundation of her messaging. Trust is Built Through Other: Rather than telling people how great you are, let your clients do it. Video testimonials are far more effective than text quotes, as they provide authentic proof of your impact. Christine's Advice for Business Owners Honour the "Pull": Don't second-guess your passion or allow age and appearance to fuel imposter syndrome. Test the Waters: Business involves trying things to see how they feel. If something feels "icky," move on to the next experiment. Work with a Guide: A mentor or coach can help you avoid the "potholes" that naturally occur in both business and life. Trademark Your Brilliance: Christine recommends trademarking unique titles or programs (like her own Expert Authority Coach™) to signal professionalism and serious intent. Key Takeaway "You will have a very hard time selling your programs if you're trying to give people a stapler when they just want a damn sandwich. Listen to the marketplace." Your Next Step Audit your social media profiles and website. Do they feature a clear "signature statement" that a fifth-grader could understand? If not, spend ten minutes today writing a one-sentence mantra that explains exactly who you help and why it matters. Connect with Christine Blosdale Website: ExpertAuthorityCoach.com Special Offer: Book a free Discovery Call directly on her website to discuss where your business is and where you want it to go. Ready to Get Support? Join the Business Business Business community (free!) https://www.facebook.com/groups/BusinessBusinessBusiness/ Step into the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault Book a 1:1 Discovery Call with Clive https://www.enevergroup.com.au/booking-clive Highlights 00:00 Introducing Christine Blosdale 01:13 From Los Angeles Radio to an Australian Citizen 02:57 The Australian Coffee Machine Revelation 05:55 The Expert Authority Code: Writing the Book on Your Business 07:58 Why Intuition is Your Best Business Partner 11:32 The Stapler vs. The Sandwich: Listening to Your Audience 13:54 Overcoming Imposter Syndrome and "Coursitis" 18:52 The 90-Day Authority Accelerator Program 21:55 Dealing with Human Attention Spans (The "Dory" Effect) 23:36 Human Design: Thriving as a "Projector" 25:55 Final Gems: Tapping into Your Passion
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    28 min
  • Sustainable High Performance and the Power of Detours with Jay Pottenger

    Sustainable High Performance and the Power of Detours with Jay Pottenger
    Mar 17 2026
    Sustainable high performance is not about working harder; it is about working smarter, prioritising mental health, and embracing the unexpected turns life throws your way. In this episode of The Business Owners Podcast, Clive Enever chats with Jay Pottenger, General Manager of EQ Minds, to explore the intersection of neuroscience and performance. Jay shares his profound personal journey, from representing Australia in basketball to navigating a debilitating back injury and his wife's battle with postnatal depression, and how these "detours" led him to become a leading voice in mindfulness and mental well-being. From the quiet focus of 4:30 AM starts to the science of sleep and the "compounding interest" of daily habits, Jay provides a practical roadmap for business owners to move from a state of constant reaction to proactive, high-value leadership. Key Takeaways from This Episode The Power of "Life Detours" Jay describes his journey in one word: Detours. He believes that resilience and the best stories are found when things don't go to plan. These challenges are often the catalysts for the most significant growth and career shifts. Prioritise the "Greatest Performance Enhancer" Referencing Dr. Matthew Walker, Jay emphasises that sleep is the foundation of performance. He manages his caffeine intake by "front-loading" coffee in the morning to ensure his sleep quality remains uncompromised. Move from Reactive to Proactive Modern business owners are often "busy being busy," trapped in a reactive state by constant digital distractions. Jay argues that shifting your identity to being a proactive person allows you to add true value rather than just filling time. Habits are your "Safety Net" When stress hits, we don't rise to our goals; we fall back on our habits. By implementing small, daily changes, like journaling or morning deep work, you create a system that compounds over time to produce massive results. Your Network is Your Net Worth In the age of AI, human connection is more vital than ever. Jay highlights that nourishing your professional and personal network is the most underestimated factor in a business's long-term survival and success. Rewire Your Mind Through Reflection Whether it's a business plan on a napkin or a formal journal, getting thoughts out of your head and onto paper helps you name emotions and identify "signals" for change before you hit rock bottom. Jay's Advice for Business Owners Project your habits: Ask yourself, "If I keep doing what I'm doing today for the next five years, where will I end up?" Sacrifice the "Now" for the "Future": Put in the hard work today, like exercising or making those sales calls, to reap the rewards later. Invest in relationships while you are well: Your support network is what carries you through the inevitable tough times. Embrace the early hours: Utilise the "distraction-free" window of the early morning to achieve more in two hours than most do in a day. Key Takeaway "Small changes compound in a huge way. Much like money, if you put the time in early, those habits build a 'nest egg' of results that inflation can't wear away." Your Next Step Take a "behavioural audit." Identify one habit you currently have that, if projected five years into the future, leads to an outcome you don't want. This week, replace that one habit with a tiny, proactive action, like five minutes of journaling or a 10-minute walk, to shift your trajectory. Connect with Jay Pottenger Website: eqminds.com Instagram: @eqminds LinkedIn:Jay Pottenger Ready to Get Support? Join the Business Business Business community (free!) Step into the Business Wisdom Vault Book a 1:1 Discovery Call with Clive Highlights 00:00 Introducing Jay Pottenger and EQ Minds 01:48 Family, Business, and Gymnastics: Life in Jeong 04:00 The "Greatest Performance Enhancer": Prioritising Sleep 05:59 The Anxious Generation: Navigating Digital Connection 07:59 Why "Detours" are the Best Part of Your Story 10:11 Rewiring the Brain: Overcoming Chronic Pain and Injury 13:50 The 5-Year Habit Projection Exercise 16:35 Journaling as a Tool for Emotional Intelligence 20:50 Shifting from "Busy" to "Adding Value" 24:45 The Compounding Interest of Tiny Habits 29:10 Where to Find Jay and Final Wisdom
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    30 min
  • Cultivating Curiosity and Resilience in Business with Elise Balsillie

    Cultivating Curiosity and Resilience in Business with Elise Balsillie
    Mar 3 2026
    Resilience in business does not happen by accident. It is built through curiosity, courage and a willingness to keep learning. In this episode of The Business Owners Podcast, Clive Enever sits down with Elise Balsillie, leader at Thryv, to explore how resilience is shaped over time, why curiosity is a competitive advantage and how technology can empower small businesses to thrive in an increasingly complex world. From starting her journey 21 years ago as a young mum in an entry-level role to now leading operations across Australia and New Zealand, Elise shares a powerful story of growth, grit and staying deeply connected to customers. Key Takeaways from This Episode Curiosity Is a Career Superpower Elise describes her journey in one word: curious. Rather than settling into comfort, she consistently put her hand up, explored new departments and asked questions. Curiosity built her knowledge, confidence and credibility, which in turn strengthened her resilience. Resilience Is Built Through Understanding Knowing the foundations of the business inside and out gave Elise the confidence to speak up, solve problems and lead with conviction. Deep knowledge creates stability, and stability builds resilience. Stay Close to Your Customers One of Elise's strongest messages is to remain connected to the people you serve. Whether that means walking the pavement with sales teams or sitting in customer service, staying close to real-world challenges keeps leaders grounded and businesses responsive. Technology Levels the Playing Field AI and smart technology are no longer tools reserved for large corporations. Elise explains how small businesses can use technology to solve their biggest pain points, whether that is cash flow, scheduling, administration or communication, and gain a real competitive advantage. Start With the Problem That Keeps You Awake Rather than trying to overhaul everything at once, identify the one issue that is causing stress at 3 am and solve that first. Targeted improvements create momentum and confidence. You Cannot Build a Business Alone From mentors who sparked her early curiosity to the importance of paying it forward through emerging leaders programs, Elise highlights the value of community, support and shared knowledge. Passion Fuels Persistence For new business owners, Elise's advice is simple: start with something you genuinely care about. You will need that passion when challenges arise. Elise's Advice for Business Owners Build a business around something you genuinely love. Passion sustains you through tough periods. Stay curious about your industry, your customers and your own organisation. Ask for help early rather than waiting until problems escalate. Use technology to solve real problems, not just because it is trendy. Stay connected to the people you serve and the people you lead. Key Takeaway Curiosity creates confidence. Confidence builds resilience. And resilience is what allows both leaders and small businesses to grow sustainably over time. Your Next Step Identify one area in your business that feels overwhelming or inefficient. Instead of avoiding it, get curious about it. Ask questions, seek advice and explore solutions. Small, informed steps forward will strengthen your resilience and your results. Connect with Elise Balsillie LinkedIn https://www.linkedin.com/in/elise-balsillie-8aa1a892/ Thryv https://www.thryv.com/ Ready to Get Support? Join the Business Business Business community (free!) https://www.facebook.com/groups/BusinessBusinessBusiness/ Step into the Business Wisdom Vault, your one-stop hub to scale, strategise, and succeed in business. https://academy.enevergroup.com.au/bundles/BusinessWisdomVault Or book a 1:1 discovery call with Clive, and let's bring your next business move to life https://www.enevergroup.com.au/booking-clive We'd love to hear your takeaway from this episode. What stood out for you? Jump into the group and share your lightbulb moment. Highlights: 00:00 Introducing Elise Balsillie 00:45 Resilience Origins 02:50 Dream Big Career Rise 03:30 Curiosity Builds Confidence 05:44 Quickfire Get to Know Elise 08:23 Curiosity as a Superpower 10:15 AI and Small Business Edge 13:45 Mentors and Defining Moments 18:15 Family and Work Balance 20:37 Resilience Tips for New Owners 23:31 Leading with Accessibility 24:48 Where to Find Elise Closing
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    27 min
  • Overcoming Blind Spots with Curtis McCullom

    Overcoming Blind Spots with Curtis McCullom
    Feb 17 2026

    What if the biggest thing holding your business back isn't your strategy, but something you can't quite see?

    In this eye-opening episode, Clive Enever sits down with Curtis McCullom, founder of Bespoke Human Potential, to explore how blind spots in mindset can quietly sabotage even the most driven entrepreneurs.

    Curtis shares how subconscious beliefs formed early in life can quietly steer behaviour, limit success and cause repeating patterns, even for high achievers. Drawing on decades of experience in sales, coaching, hypnosis, and neurolinguistic programming, Curtis explains how identifying and releasing hidden mental blocks can unlock performance, confidence and clarity.

    Whether you're a seasoned business owner or just starting, this episode is a powerful reminder that success isn't just about doing more, but also about thinking differently.

    What You'll Learn in This Episode

    Why Strategy Isn't Always Enough

    Many entrepreneurs do everything "right" on paper but still feel stuck. Curtis explains why mindset misalignment can stop momentum, and how to spot it.

    The Blind Spot Effect

    Just like driving, we all have blind spots in business. Curtis shares how to identify what you can't see, and how addressing it can shift your entire trajectory.

    What Really Stops Business Owners

    Failure often isn't due to lack of skill or knowledge. Curtis discusses how fear, limiting beliefs, and a misunderstanding of failure contribute to why many businesses don't last.

    Change Can Be Instant

    Change doesn't have to take years. Curtis reveals how quick breakthroughs can happen when you address the root of a belief, not just the symptom.

    From Sales to Mindset Coaching

    Hear Curtis's journey from leading sales teams to helping entrepreneurs overcome self-sabotage and imposter syndrome.

    Work-Life Clarity

    Curtis shares how he keeps his business thriving without sacrificing relationships or personal well-being, and why having clear values is key to staying aligned.

    Curtis's Advice for Business Owners

    • Get Clear on What You Want: Vague goals lead to vague results. Know your destination and why it matters.

    • Have More Than One Reason Why: Your "why" needs to be strong enough to carry you through setbacks.

    • Trust Your Intuition: Small nudges, like making a call or writing that email, often lead to big outcomes.

    • Reframe Failure: Don't treat setbacks as stop signs. They're feedback, not final verdicts.

    • Don't Go It Alone: Even coaches need coaches. Reach out for guidance when you're stuck.

    Your Next Step

    Feeling like something's holding you back, but you can't quite name it?

    Book a free 15-minute call with Curtis to uncover the mindset blind spots that might be limiting your growth. Schedule your free call here

    Connect with Curtis McCullom:

    • Bespoke Human Potential

    • Free 15 Minute Call

    Ready to Get Support?

    • Join the Business Business Business community (free!)

    • Step into the Business Wisdom Vault, your one-stop hub to scale, strategise, and succeed in business.

    • Or book a 1:1 discovery call with Clive, and let's bring your next business move to life

    We'd love to hear your takeaway from this episode. What stood out for you? Jump into the group and share your lightbulb moment.

    Highlights:

    • 00:56 Meet Curtis McCollum: Founder of Bespoke Human Potential

    • 01:55 Understanding Blind Spots in Business

    • 03:48 The Role of Mindset in Overcoming Business Challenges

    • 07:00 Curtis's Personal Journey and Insights

    • 20:06 Balancing Personal and Professional Life

    • 23:55 Advice for Aspiring Entrepreneurs

    • 25:22 Conclusion and Free Resources
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    27 min
  • How Posture Impacts Your Business with Dr Brett Hill

    How Posture Impacts Your Business with Dr Brett Hill
    Feb 3 2026

    Your posture says more about your health and mindset than you think. In this episode of the Business Owners Podcast, Clive Enever sits down with Dr Brett Hill, chiropractor and founder of Your Posture Program, to explore the surprising connection between posture and everything from leadership presence to mental clarity and business performance.

    Brett shares how years of working with clients, both in-clinic and now online, revealed posture as a core issue impacting pain, stress, confidence, and even communication. The conversation covers his business journey from a 200-square-foot practice to a multidisciplinary clinic, why he avoided traditional models, and how his mission to help others led to creating a program that empowers people to take control of their health.

    Whether you're sitting at a desk all day or leading a team, this episode offers practical insights into how subtle changes in posture can lead to meaningful shifts in energy, presence, and personal well-being.

    What You'll Learn in This Episode

    Why posture is more than sitting up straight

    It's not about holding a pose, it's about brain-body awareness, muscle tone, and alignment that support long-term health and resilience.

    The hidden cost of ignoring posture

    From shoulder injuries to brain fog, poor posture has ripple effects across your daily life and business performance.

    The truth about "quick fixes"

    Dr Brett explains why repeated chiropractic sessions without retraining your body can be like taking a pill, and why long-term change requires retraining posture, not just treating pain.

    How to build a purpose-led business model

    Brett shares how staying true to his values (even when it wasn't profitable) helped him create a business that delivers real impact.

    Posture's role in confidence and leadership

    The way you hold yourself affects how others see you and how you see yourself. Good posture boosts energy, clarity and communication.

    The power of presence

    Brett discusses the importance of being intentional with your time, both in business and life, and how posture plays into mindfulness and awareness.

    Brett's Advice for Business Owners

    • Don't follow a business model that doesn't align with your values. You might grow slower, but you'll build something you're proud of.

    • Plan your time, or it'll get taken from you. Prioritise family, rest and recovery just as much as work.

    • Empower your clients. True impact comes from helping people help themselves, not keeping them dependent on your service.

    • Be intentional with your body. Your posture affects how you feel, how you lead and how well you show up in the world.

    • Small changes make a big difference. Just five minutes a day of posture work can shift your energy, clarity and confidence.

    Your Next Step

    Discover how your posture might be holding you back, and how to fix it. Access Dr Brett Hill's free 3-video training.

    Connect with Dr. Brett Hill:

    • Website

    • Free Resources

    Ready to Get Support?

    • Join the Business Business Business community (free!)

    • Step into the Business Wisdom Vault, your one-stop hub to scale, strategise, and succeed in business.

    • Or book a 1:1 discovery call with Clive, and let's bring your next business move to life

    We'd love to hear your takeaway from this episode. What stood out for you? Jump into the group and share your lightbulb moment.

    Highlights:

    • 00:00 Introduction to the Business Owners Podcast

    • 00:42 Understanding Posture with Dr. Brett Hill

    • 02:58 Brett Hill's Personal and Professional Journey

    • 04:28 Challenges and Growth in Chiropractic Practice

    • 11:12 Taking Chiropractic Online

    • 26:04 Balancing Personal Life and Business

    • 27:53 Conclusion and Free Resources
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    30 min
  • Cultivating Curiosity and Resilience in Business with Elise Balsillie

    Cultivating Curiosity and Resilience in Business with Elise Balsillie
    Feb 3 2026
    Resilience in business does not happen by accident. It is built through curiosity, courage and a willingness to keep learning. In this episode of The Business Owners Podcast, Clive Enever sits down with Elise Balsillie, leader at Thryv, to explore how resilience is shaped over time, why curiosity is a competitive advantage and how technology can empower small businesses to thrive in an increasingly complex world. From starting her journey 21 years ago as a young mum in an entry-level role to now leading operations across Australia and New Zealand, Elise shares a powerful story of growth, grit and staying deeply connected to customers. Key Takeaways from This Episode Curiosity Is a Career Superpower Elise describes her journey in one word: curious. Rather than settling into comfort, she consistently put her hand up, explored new departments and asked questions. Curiosity built her knowledge, confidence and credibility, which in turn strengthened her resilience. Resilience Is Built Through Understanding Knowing the foundations of the business inside and out gave Elise the confidence to speak up, solve problems and lead with conviction. Deep knowledge creates stability, and stability builds resilience. Stay Close to Your Customers One of Elise's strongest messages is to remain connected to the people you serve. Whether that means walking the pavement with sales teams or sitting in customer service, staying close to real-world challenges keeps leaders grounded and businesses responsive. Technology Levels the Playing Field AI and smart technology are no longer tools reserved for large corporations. Elise explains how small businesses can use technology to solve their biggest pain points, whether that is cash flow, scheduling, administration or communication, and gain a real competitive advantage. Start With the Problem That Keeps You Awake Rather than trying to overhaul everything at once, identify the one issue that is causing stress at 3 am and solve that first. Targeted improvements create momentum and confidence. You Cannot Build a Business Alone From mentors who sparked her early curiosity to the importance of paying it forward through emerging leaders programs, Elise highlights the value of community, support and shared knowledge. Passion Fuels Persistence For new business owners, Elise's advice is simple: start with something you genuinely care about. You will need that passion when challenges arise. Elise's Advice for Business Owners Build a business around something you genuinely love. Passion sustains you through tough periods. Stay curious about your industry, your customers and your own organisation. Ask for help early rather than waiting until problems escalate. Use technology to solve real problems, not just because it is trendy. Stay connected to the people you serve and the people you lead. Key Takeaway Curiosity creates confidence. Confidence builds resilience. And resilience is what allows both leaders and small businesses to grow sustainably over time. Your Next Step Identify one area in your business that feels overwhelming or inefficient. Instead of avoiding it, get curious about it. Ask questions, seek advice and explore solutions. Small, informed steps forward will strengthen your resilience and your results. Connect with Elise Balsillie LinkedIn Thryv Ready to Get Support? Join the Business Business Business community (free!) https://www.facebook.com/groups/BusinessBusinessBusiness/ Step into the Business Wisdom Vault, your one-stop hub to scale, strategise, and succeed in business. https://academy.enevergroup.com.au/bundles/BusinessWisdomVault Or book a 1:1 discovery call with Clive, and let's bring your next business move to life https://www.enevergroup.com.au/booking-clive We'd love to hear your takeaway from this episode. What stood out for you? Jump into the group and share your lightbulb moment. Highlights: 00:00 Introducing Elise Balsillie 00:45 Resilience Origins 02:50 Dream Big Career Rise 03:30 Curiosity Builds Confidence 05:44 Quickfire Get to Know Elise 08:23 Curiosity as a Superpower 10:15 AI and Small Business Edge 13:45 Mentors and Defining Moments 18:15 Family and Work Balance 20:37 Resilience Tips for New Owners 23:31 Leading with Accessibility 24:48 Where to Find Elise Closing
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    27 min