Épisodes

  • The Lifetime Approach to Maintenance

    The Lifetime Approach to Maintenance
    May 20 2026
    In this episode of The Automation Journey, we take a big-picture look at the maintenance and logistics services that automated warehouses need. Mike Elliott (Director of Lifetime Services North America) and Jared Call (LTS Business Development Manager) sit down with Marissa Dierlam to discuss from before go-live to twenty years on what to do and consider when it comes to keeping your site running. It may be tempting to let automated material handling services do their thing with minimal care and support, but Mike and Jared share how long-term thinking and regular investments into maintenance prolong the lifetime of warehouse automation and lead to a smaller total cost of ownership. They also stress the importance of working with a partner you trust and have open, transparent communication with. Learn more about TGW's Lifetime Services. Learn more about our availability guarantee. Connect with Jared Call on LinkedIn. Connect with Mike Elliott on LinkedIn.
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    39 min
  • The New Grocery Normal

    The New Grocery Normal
    May 6 2026
    In this podcast episode, Nathan Wolf and Michael Schedlbauer share their insights and expertise, based on recent research and customer conversations, into what's happening in the world of grocery logistics. Starting with the different forces that have shaped the grocery industry in the last few years, they then dive deep into the different economic, consumer behavior, and technological trends at play. In a low-margin and high-pressure environment, capital investments into supply chain may sound risky, but Nathan and Michael share how warehouse automation can actually be a strategic lever that allows grocery businesses to get out of "react mode" and become more resilient to whatever trends lie ahead. Read more about grocery logistics trends on our blog. Connect with Michael on LinkedIn. Connect with Nathan on LinkedIn.
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    26 min
  • Smarter, Safer Facilities

    Smarter, Safer Facilities
    Apr 15 2026
    In this episode of The Automation Journey, Ryan Chesterfield (Founder and CEO of Auto-FX and Auto-FC) joins Meagan Gauthier (TGW Logistics) and host Marissa Dierlam for a conversation about what it really takes to build smarter, safer warehouse facilities. While warehouse automation is often discussed through the lens of throughput, labor efficiency, and cost reduction, worker safety is just as critical—and far more strategic than many realize. Together, they explore the real safety risks facing warehouses today, from manual material handling and forklift interactions to training gaps, turnover, and pressure to hit KPIs. Learn how thoughtfully designed automation (like ergonomic picking workstations) combined with smarter software, machine learning, and predictive maintenance can reduce safety risks while improving worker retention, consistency, and performance. Imagine a future for your facility where safety isn't a compliance checkbox or a regular fire to fight—and instead is a strategic lever addressed on a systems level. Connect with Ryan on LinkedIn. Connect with Meagan on LinkedIn.
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    38 min
  • Turning Data into Automation

    Turning Data into Automation
    Apr 8 2026
    Warehouse automation is a significant investment that can feel risky. What if your solution doesn't meet your current needs? What if your business changes and the automation can't keep up? What if you overdesign and overpay? That's why data analysis is critical for designing the right warehouse automation solution. In this episode of the podcast, host Marissa Dierlam sits down with Daniele Bongiovanni (Data Consultant, TGW North America) and Natalie Vruwink (Solutions Designer III, TGW North America) to discuss which data points are most critical, what key design criteria can be uncovered with data, and the importance of deriving assumptions and conclusions alongside our customers. Data not only allows us to right size and scope automation solutions—it also builds a clear business case and ROI for our customers and de-risks their investment.
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    26 min
  • Greenfields and Green Initiatives

    Greenfields and Green Initiatives
    Mar 25 2026
    In this episode of the podcast, special guest Kambi Laleye (Rosefellow) joins from Montreal, Canada to discuss warehouse sustainability topics with Dexter Weber (TGW Logistics) and host Marissa Dierlam. Together, they cover the sustainability of greenfields vs. brownfields, how to achieve energy-efficient daily operations, and more. In the supply chain world, sustainability is quickly becoming less of a feel-good to-do and more of a strategic lever. Hear how the companies going above current standards—not just reacting to regulations—will retain warehouse talent better than the competition and achieve lower costs long-term. For both Rosefellow and TGW Logistics, the goal is future-proofing for our customers. Connect with Kambi on LinkedIn. Connect with Dex on LinkedIn.
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    37 min
  • Busting Buzzwords

    Busting Buzzwords
    Mar 11 2026
    For goods-to-person automation systems, there are a number of buzzwords that get used over and over: flexible, scalable, modular, plug-and-play, future-proof, smart, innovative, energy-efficient, high-performance, etc. And so often these words get misused or are intentionally vague—leaving people lost in jargon and wondering how to benchmark warehouse automation solutions. In this honest conversation, Patricio Miranda Febres (Chief Sales Officer, TGW North America) draws from his over 20 years of experience to share how he sees the industry using buzzwords and how these words ought to be explained to companies interested in goods-to-person automation. If you're evaluating warehouse automation options, this episode is for you. Learn how to translate these buzzwords to your operational requirements and get to the heart of what solutions are right for you.
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    27 min
  • Challenges of Delivering a Strong On-Site Team

    Challenges of Delivering a Strong On-Site Team
    Mar 4 2026
    Warehouse automation is never as easy as push-play-and-go. In this episode, Marissa Dierlam sits down with Mario Sousa (Head of On-Site Services) and Darwin Vazquez (Site Engineering Manager) to dive into how to maintain 98%+ system availability and generate the most value out of your automation systems. Hear what it takes to build up a strong on-site maintenance team and the critical role these people play in delivering long-term success. They share insights into when to start building up an on-site maintenance team, bestpractices for training, the importance of communication and team culture, the pros and cons of DIY-ing your maintenance services, and more.
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    40 min
  • Winning at Parcel Shipping

    Winning at Parcel Shipping
    Feb 4 2026
    In this episode we welcome our friend Jennifer Saunier from Green Mountain. Together, we tackle the topic of parcel shipping from two different directions: parcel spend management and warehouse automation. Complications and costs continue to rise for parcel shipping, so if you're up against it, make sure to stay tuned for recommendations from both Jennifer and Dexter Weber. Discover how to win at parcel shipping today and in the future!To learn more about Green Mountain, check out their website: Green Mountain - Conquer the shipping summit.
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    36 min