Roland Ligtenberg, co-founder of Housecall Pro, talks shop with Phillip Grishchenko, founder and owner of Alpine Fencing. The son of Ukrainian immigrants, Phillip started Alpine Fencing right out of high school in 2021. He shares the key tip he learned from a friend who ran an $8M business on how to grow a multi-million-dollar business in the trades. Phillip also lays out the steps he took to start growing from day one, including how he found his first hires from the community he was already plugged into. What’s Phillip’s secret sauce? He shares that too, along with what the Superpro community has meant to him and his business.

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Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Ben and Conny Spiske, founders of SunConsult Home Service Company. They share how Ben, a German architect, started a contracting business in South Florida—and how that took them from cushy jobs to the brink of bankruptcy to running a $2M/year company. Ben and Conny talk about residential vs. commercial and why they’ve chosen to lean into the commercial side. Along with advice for those just starting out, the Spiskes share their favorite Housecall Pro features and benefits of being a Superpro.

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Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with David Audy, founder of Absolutely Electrical. David talks about profits and how he and his team achieve an astounding 43% profit margin. The key ingredients that contribute to this success are surprisingly simple, and you can start implementing them today. He also shares his take on the need business owners have for coaching and the value of having someone in your corner who understands. Additionally, David breaks down employee development and bonuses, and what it’s like serving customers on an island in Canada.

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Roland Ligtenberg, co-founder of Housecall Pro, discusses the highs and lows of home services with Tylor Bourque, owner of GeauxHVAC. Tylor shares his story of graduating from LSU in Electrical Engineering, then taking over the family business from his father. He emphasizes the importance of core values, effective team building, and leveraging technology like Housecall Pro to streamline operations. Tylor also highlights the significance of service plans in enhancing customer loyalty and business growth, while advocating for a supportive community within the HVAC industry.

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Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding, how he inspires and cares for his crew, and his philosophy of “hire slow, fire fast.” Roland and KC also break down how to justify charging a premium price. When shifting from commercial construction to service-based work, PowerMeans shifted to Housecall Pro. Learn which features KC and his team rely on daily.

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Eric Hope, owner of Quality Electric. Eric shares the journey of starting and growing his electrical business back in 2018. He covers the importance of branding and effective marketing strategies, along with the significance of customer referrals and reviews in driving business growth. Follow-up strategies and small interactions can make a big impact. Eric also lays out valuable insights on website development and employee training, as well as maximizing Housecall Pro for business success and the value of community support.

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Josh and Kylie Marer, owners of Champion Heating & Air. They cover Champion’s origin story, life in the COVID years, hiring and training strategies, and some of the Housecall Pro features they love. Josh shares some of their ideas for community involvement, as well as their techniques for getting referrals. He also offers insights on building trust with customers and the traits he developed as a martial arts fighter that have contributed to his business success.

Roland Ligtenberg, co-founder of Housecall Pro, discusses growth techniques with Justin Touchstone, founder of Armor Service Group. Justin hit $1.65M in his first year. His journey started with home repair, helping his dad replace the family’s heat and air at three years old. In this episode of the “Superpro Podcast,” Justin shares his journey to quick success and strategies for rapid growth, including hiring, team building, marketing, customer retention, and the importance of core values. He emphasizes the role of technology in streamlining operations and the importance of community involvement.