Season 2, Episode 12 - Don't Fear The Difficult Conversations
Impossible d'ajouter des articles
Désolé, nous ne sommes pas en mesure d'ajouter l'article car votre panier est déjà plein.
Veuillez réessayer plus tard
Veuillez réessayer plus tard
Échec de l’élimination de la liste d'envies.
Veuillez réessayer plus tard
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
Season 2, Episode 12 - Don't Fear The Difficult Conversations
-
Lu par :
-
De :
À propos de ce contenu audio
One of the costliest barriers to organizational performance is unresolved crucial conversations. Research has found nearly 70% of employees are avoiding difficult conversations with their boss, colleagues, or direct reports. Workplace health is suffering - trust eroding – and organizations underperforming.
Join us as we discuss with Joe Buchanan his experiences of taking over a 30+ year old organization that was acquired just before the pandemic hit. Joe shares many practical solutions including:
- Constantly staying relevant to customers' needs/wants
- The power of Dream Days and Coffee & Connect
- Modifying hiring criteria to accelerate creativity
- The mind shift to problem solving
- Ownership of purpose
Whiteboard Notes:
Reflection Questions:
- What would employees say differentiates your organization from all the others out there (competition)?
- Is it safe to 'test boundaries' in your organization or are rules, policies, and expectations iron clad?
- How well do your leaders define reality? How well is it understood? How do you know?
- What specifically is done in your organization to show and tell employees they matter?
- Who is your Listener Engagement Director for customers? How about for employees?
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
Aucun commentaire pour le moment