In this episode of the STR Data Lab, host Jamie Lane, Chief Economist at AirDNA, interviews Will Risbourg, owner of Two Casitas, a vacation rental company in Santa Fe. Two Casitas, founded in 1998, is a family business that started with two guesthouses and has grown to over 100 listings, maintaining a 4.93 rating with thousands of reviews.

Will discusses the company’s history, their focus on customer service, and their early adoption of online short-term rentals before platforms like Airbnb became popular. He attributes their success to proactive guest communication and a strong partnership with Estela's Cleaning Services, stressing the importance of quality cleaners in maintaining high standards. The company navigates challenges such as older property maintenance, local regulatory issues, and economic fluctuations. Despite these challenges, Two Casitas has achieved organic growth through their dedication to providing exceptional guest experiences, which in turn attracts new homeowners to their portfolio.

Will also explains the company’s cautious approach to expansion, considering the unique advantages Santa Fe offers, such as less economic sensitivity and compact geography, making it a favorable market for short-term rentals. Additionally, they utilize tools like Breezeway for guest communication and Beyond for dynamic pricing. Throughout the interview, Will emphasizes that true dedication to quality service is vital for sustainable growth in the vacation rental industry.

You don’t want to miss this episode!

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Signup for AirDNA for FREE👇

https://bit.ly/3UoOgsv

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Connect with Jamie on LinkedIn and Twitter:

LinkedIn: https://www.linkedin.com/in/jamiehlane/

Twitter: https://twitter.com/Jamie_Lane

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Connect with Scott on LinkedIn:

LinkedIn: https://www.linkedin.com/in/sagescott

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Connect with AirDNA on LinkedIn, Twitter, TikTok, and Instagram:

LinkedIn: https://www.linkedin.com/company/airdna/

Twitter: https://twitter.com/airdna

TikTok: https://www.tiktok.com/@airdna.co

Instagram: https://instagram.com/airdna.co

Episode 147

In this episode of the STR Data Lab, Jamie Lane and Scott Sage discuss a variety of topics related to the short-term rental market and broader economic indicators. Jamie shares insights from his recent summer experiences, including a trip to Maine and observations on his rental property’s operations. The hosts then delve into Airbnb’s recent Q2 earnings, highlighting revenue growth and challenges in sustaining high growth rates. They note that while revenue saw a 13% rise, forward guidance predicted a slower growth trajectory. They also discuss Airbnb’s strategic focus on expanding beyond core markets and enhancing supply in underpenetrated areas like Germany and Japan.

Additionally, Jamie explains Airbnb’s new 'Reserve Now, Pay Later' feature aimed at boosting bookings by allowing guests to pay closer to their stay dates. Both speakers also touch upon the recent economic data, including labor statistics, consumer spending, inflation, and potential impacts on interest rates. Jamie predicts that the supply of homes will continue to grow while demand may remain weak, potentially affecting home values and the short-term rental market. They conclude by analyzing data points for July, noting record high demand and a supply growth slowdown, and offer an optimistic outlook for fall demand pacing. The episode ends with an announcement about AirDNA’s launch of a new product for property managers.

You don’t want to miss this episode!

~~~~

Signup for AirDNA for FREE👇

https://bit.ly/3UoOgsv

~~~~

Connect with Jamie on LinkedIn and Twitter:

LinkedIn: https://www.linkedin.com/in/jamiehlane/

Twitter: https://twitter.com/Jamie_Lane

~~~~

Connect with Scott on LinkedIn:

LinkedIn: https://www.linkedin.com/in/sagescott

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Connect with AirDNA on LinkedIn, Twitter, TikTok, and Instagram:

LinkedIn: https://www.linkedin.com/company/airdna/

Twitter: https://twitter.com/airdna

TikTok: https://www.tiktok.com/@airdna.co

Instagram: https://instagram.com/airdna.co

Episode 146

In this episode of the STR Data Lab, Jamie Lane interviews Hailie Anderson, founder of Airbnb Takeoff, about her journey in the short-term rental (STR) industry. Hailie, joining live from the Philippines, shares how she began her entrepreneurial journey at 19 during the COVID-19 pandemic. She graduated early from school and initially ran a content creation agency. Influenced by TikTok videos about rental arbitrage, she started her venture at 19, acquiring her first three units.

Fast forward to now at 22, she has expanded to 58 units. Hailie explains the rental arbitrage model, noting it as a legitimate business strategy that allows property management sans ownership. She discusses her approach, which includes cold calling and emailing landlords to gain leasing agreements. Hailie also elaborates on the challenges and misconceptions of rental arbitrage, emphasizing the importance of legal and ethical operations. She highlights the critical role of building reliable local teams and leveraging technology, including PMS, dynamic pricing, and guest verification software. Hailie’s tech stack includes various tools like Price Labs, Hostaway, and True V to streamline operations.

Moreover, she emphasizes the importance of understanding market differences and stresses on the entrepreneurial spirit of Gen Z, which she believes is characterized by boldness, a desire for fast ROI, and a passion for digital nomadism. Jamie and Hailie also debate the value of education from social media and the differences between Gen Z and older generations’ approaches to investment and risk.

Hailie concludes by sharing her future plans, which include possibly expanding her portfolio further, staying in hospitality, and investing in properties for long-term stability. She encourages listeners to start pursuing their passions, emphasizing that success often comes from learning, failing, and trying repeatedly.

You don’t want to miss this episode!

https://www.tiktok.com/@hailiemaarie

https://www.youtube.com/@Hailiemaarie

~~~~

Signup for AirDNA for FREE👇

https://bit.ly/3UoOgsv

~~~~

Connect with Jamie on LinkedIn and Twitter:

LinkedIn: https://www.linkedin.com/in/jamiehlane/

Twitter: https://twitter.com/Jamie_Lane

~~~~

Connect with Scott on LinkedIn:

LinkedIn: https://www.linkedin.com/in/sagescott

~~~~

Connect with AirDNA on LinkedIn, Twitter, TikTok, and Instagram:

LinkedIn: https://www.linkedin.com/company/airdna/

Twitter: https://twitter.com/airdna

TikTok: https://www.tiktok.com/@airdna.co

Instagram: https://instagram.com/airdna.co

Episode 145