What happens when honesty hurts, ego checks you, and life shifts seasons? In this comeback episode from the TRA show floor, Drew and Jess unpack a career pivot at 40, the rule of “first three minutes/last three minutes,” and why the Rio Grande Valley’s community is their unfair advantage. From “use your best judgment” leadership to letting mistakes fuel growth, this is a masterclass in vulnerability, culture, and building something that lasts.

00:00–00:35 — “Back…for real.” Light chaos, playful blame, official comeback. 01:12–02:02 — Honesty That Stings “Love you, don’t like you today” → why the pause happened. 02:50–03:34 — New Career at 40 From LLS to commercial insurance—betting on relationships. 06:02–07:18 — Speak Last, Learn More The meeting rule that kills ego and boosts signal. 07:59–09:05 — Best Judgment = Better Mistakes Decision-making, autonomy, and post-mortems that teach. 11:09–12:40 — 3-Minute Rule for Leaders First/last three minutes: connection as KPI. 14:10–15:44 — Valley Roots, Real Wins The 956 effect: warmth, trust, and instant doors opening. 35:22–36:58 — Community is the Moat “There’s no business without our community.”

About us: Bob Lozano is the CEO of F&P Group, a company involved in restaurant management, commercial real estate, and digital marketing. Coming from a family of franchise owners, he's a passionate entrepreneur who builds successful businesses and creates positive company cultures. Bob is dedicated to exceeding expectations and making a positive impact. Interested in starting, growing, or improving your work with multi-unit franchises? Learn more below.

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