In this episode of Turning the Key at SNG, guest host Nichola Rogers, one of SNG’s customers, steps in to lead an important conversation about sustainability and the future of our homes. Nichola is joined by Jim Dyer, SNG’s Built Environment Director, and Kathryn Hulkes, Head of Retrofit Delivery, to explore what it really takes to make homes warmer, greener, and fit for the future.

Together, they unpack SNG’s sustainability vision, the challenges and opportunities of retrofit and regeneration, and how these changes impact the people living in our communities. From funding hurdles to practical solutions, this episode connects strategy with lived experience—because creating healthier spaces isn’t just about bricks and mortar, it’s about people.

This is a must-listen for anyone curious about sustainability or preparing for a retrofit in their own home. You’ll learn what to expect, why it matters, and how SNG is working to make the process as smooth and beneficial as possible. Plus, we share a few simple tips and tricks to help keep your home warm this winter.

Whether you’re a customer, colleague, or simply interested in how housing providers are tackling climate goals, this conversation offers insight into how we can futureproof homes and improve lives.

Tune in and join us as we turn the key on sustainability.

Useful links:

https://www.sng.org.uk/customers/greener-future

https://www.sng.org.uk/about-us/homes-and-place

https://www.sng.org.uk/about-us/customer-engagement

https://engage.sng.org.uk/