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Repair Shop Reckoning

Repair Shop Reckoning

De : Kevin Brown
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 Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.

Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.Copyright Kevin Brown Direction Economie Management et direction
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    Épisodes
    • Why Weak Men Quit: A Peak Inside Our Shop Culture

      Why Weak Men Quit: A Peak Inside Our Shop Culture
      Nov 28 2025
      This one is for the keyboard warriors and the men that are soft as tissue. The TRUTH WILL SET YOU FREE...BUT FIRST IT WILL PISS YOU OFF. Or if you are our type of people it will make you laugh your ass off. We sure had a ton of fun recording it.

      In this episode Kevin brings in two of his own, Phil at the front counter and Jake the Marine turned mechanic, to pull the curtain back on what really happens inside their shop and why weak men do not last there very long.

      For everyone in the comments screaming toxic culture and bad boss because they saw a clip where Kevin said get your head out of your ass or watched the alignment guy walk out this is the answer. Not from internet experts but from the guys who actually work there every day.

      Phil and Jake talk about the constant stream of techs who oversell themselves in the interview then fold the first time someone calls them on their work. The front end specialist who could not set a steering wheel straight. The kid who said he could drive stick but could not get a truck onto a lift. The loop tech who ignored clear instruction and cracked a coolant filter then quit when it got hard.

      They break down what real accountability looks like in a shop that charges serious money and refuses to send junk out the door. You will hear the story of the loose tie rod that fell apart after a decline, how they owned it, paid the tow, fixed it right, and why you have to know your numbers and charge properly if you want to be able to stand behind your mistakes like that.

      You will also hear what real culture sounds like when you are not hiding behind HR talking points. Snowball fights in the lot. Pranks and sarcasm that fly in every direction. Busting each others chops and then dropping everything to help a coworker or a customer in a bind. They talk about the homeless guy sleeping in a customer bus, the lady with the mold filled coach and a short week in the hospital, the guy who paid dirt cheap for a liftgate and got exactly what he paid for.

      Underneath all the jokes is a simple message...

      Weak men quit because they cannot handle standards, can not handle correction, and can not handle the pressure of being responsible for heavy equipment rolling down the road. Strong men stay, grow, and laugh through the chaos because they know the difference between abuse and accountability.

      If you are a shop owner or a tech who is tired of being lectured about your tone by people who have never held a wrench this episode will feel like home. If you think reading a wiring diagram is toxic or believe every hurt feeling is a safety violation this episode will probably piss you off.

      Either way you will finally get a real peek inside their shop culture from the only people qualified to talk about it.

      Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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      1 h et 8 min
    • The Brutal Reality Every Shop Owner Needs to Hear Right Now

      The Brutal Reality Every Shop Owner Needs to Hear Right Now
      Nov 21 2025
      Buckle up because this one comes in hot. Kevin sits down with Check Engine Chuck for a brutally honest, no filters allowed conversation about what is really happening inside repair shops today. And it hits every nerve in the industry.

      This episode does not just talk about soft techs or generational gaps. It digs into the harsh truth that most techs never see and most owners are too scared to say. From the pressure of being the one who has to make the final call, to the nonstop BS of inflated resumes, fake specialists, and new hires who collapse the first time you hold them accountable, Kevin and Chuck break it all wide open.

      They dive into why shop culture has gotten weak, why pride in the trade is disappearing, and why too many owners sabotage themselves by not trusting the systems they built. They talk real ownership, real responsibility, and the real difference between being tough and being toxic.

      This episode is a warning, a wake up call, and a punch in the mouth for anyone who needs to hear it. It is honest, it is raw, and it is exactly what the industry has been avoiding for far too long.

      Stories You Will Hear in This Episode:
      • Why owning a shop means the buck always stops with you
      • The truth about techs who claim they are specialists but cannot back it up
      • The collapse of shop culture when no one can take criticism
      • What accountability actually looks like in a real shop
      • Why pride and grit still matter more than certifications
      • How owners destroy their own businesses by overriding their systems
      • What separates the techs who survive from the ones who crumble
      • The real reason shops are struggling to find and keep good people


      Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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      1 h et 22 min
    • The Collision Game Is Rigged and How Shops Are Paying the Price

      The Collision Game Is Rigged and How Shops Are Paying the Price
      Nov 14 2025
      Buckle up because this week Kevin and Jason crack open the ugly truth behind the collision repair industry, and it’s a full-on reckoning.

      Kevin goes off on how insurance companies have hijacked the business by setting prices, dictating parts, and forcing shops into losing money on every “approved” repair. From fake adjusters behind desks to clueless inspectors who’ve never turned a wrench in their life, the industry’s gone off the rails.

      They dive deep into how independent collision shops are being crushed by corporate control, fake “prevailing wage” surveys, and AI-driven desk estimates written by people who couldn’t tell a fender from a file cabinet. Kevin lays out real-world examples that will make any shop owner’s blood boil. From motorhomes patched with bondo to adjusters arguing over $600 supplements after promising to pay.

      But this isn’t just a rant, it’s a roadmap. Kevin shares how he’s outsmarting the system by expanding into trailer repair, sandblasting, and parts sales to keep profit margins alive while others drown in red tape.

      Stories You’ll Hear in This Episode:
      • Why collision shops are going broke faster the harder they work
      • How insurance “desk adjusters” and AI estimates are wrecking the trade
      • Real examples of fraud, cheap parts, and complete industry insanity
      • Why Kevin refuses to cut corners — even when insurance pushes shops to do it
      • The $90,000 engine story that proves doing it right still matters
      • How adding trailer repair saved Motor City Truck Collision from the chaos


      Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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      52 min
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