Épisodes

  • Ordinary People: B2B Marketing Lessons on Leaving a Mark with Chief Marketing Officer at Voices, Ruth Zive

    Ordinary People: B2B Marketing Lessons on Leaving a Mark with Chief Marketing Officer at Voices, Ruth Zive
    Jun 24 2025
    Some stories don’t need to be loud to leave a mark. Ordinary People is one of those films—a quiet, deeply human story that lingers long after the credits roll. It’s not flashy, but it’s unforgettable.In this episode, we’re pulling marketing lessons from Robert Redford’s directorial debut with the help of our special guest Ruth Zive, CMO of Voices.Together, they explore what B2B marketers can learn from telling emotionally resonant stories, leading with creative conviction, and knowing when to step out of the spotlight to let the work speak for itself.About our guest, Ruth ZiveRuth Zive is the Chief Marketing Officer at Voices. Ruth is a skilled and metrics-driven marketing strategist who believes in evidence-based revenue growth through the coordination and alignment of marketing and sales processes. She has worked for two decades serving B2B clients in the technology, financial services, and nonprofit industries.What B2B Companies Can Learn From Ordinary People:Conviction is part of the job. Strong marketing doesn’t come from consensus—it comes from clarity. Ruth says, “Marketing can sometimes devolve into a bit of a crowdsourced exercise. Everybody wants to edit your content or weigh in on the messaging… but we are the experts in marketing and we should make decisions accordingly.” Have conviction in your vision—and own the creative calls that matter.Tell the story of your customer’s pain, not just the product. Emotional resonance starts with understanding your buyer’s struggle. Ruth says, “The most resonant stories as a B2B marketer are the ones that start with the pain of the person that you're trying to touch. Ultimately, what you're doing is showcasing how you're going to get the prospect to the other side of that pain.” Lead with empathy, not just features.Stretch your team—and your story. Growth comes from pushing beyond the expected. Ruth says, “You never want your marketing to be a rinse and repeat proposition. You always want it to be a little bit provocative and unexpected.” Like casting Mary Tyler Moore in a dramatic role, bold choices unlock surprising results—creatively and commercially.Quotes*“Know your superpower. I talk about this a lot with my marketing colleagues. Robert Redford was the George Clooney of the day. He had very successful movies, he was a fantastic actor, but he was also a heartthrob. And that might have been a distraction in this story. I think that Robert Redford probably had some good self-awareness in that regard, and some of it might have been that he wanted to test his other skills and stretch into new domains for sure, but it might have been a distraction for him to have been the guy on the screen.”“You don't need the biggest budget to have the biggest impact. [Robert Redford]  didn't have to hire the biggest star, and yet, look at how the movie performed.”*“I think at the end of the day, the folks behind the brand, even in B2B marketing, creating the assets, writing the story, they are humans, and the folks that we are selling to are ultimately humans. And it is our job as the B2B marketers to make those people on the other side of the transaction feel something. That's what we are trying to do is get them to feel something. And there are a lot of different ways we can do that, but I believe wholeheartedly that it starts with the story. The story speaks to their pain. The story showcases how we are going to make that pain go away. It's a simple formula. But I think that if you lead with features and functions, then you've lost the plot.”Time Stamps[00:55] Meet Voices CMO Ruth Zive[01:30] About 'Ordinary People' the Movie[04:26] What We Learn From Robert Redford's Directorial Debut[08:21] Analyzing Characters and Themes[13:50] Marketing Lessons from the Movie[25:18] Casting Choices and Their Impact[26:51] Marketing Lessons from Unconventional Casting[29:15] Donald Sutherland's Unique Perspective[32:08] Authenticity in Marketing and Storytelling[38:43] The Future of Voice in Branding[44:30] Content Strategy and Vision Videos[47:40] Final Thoughts and TakeawaysLinksConnect with Ruth on LinkedInLearn more about VoicesAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today’s episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
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    49 min
  • TikTok Creators: B2B Marketing Lessons on Creating Content with Personality with Award-Winning Marketing Leader Rhonda Hughes

    TikTok Creators: B2B Marketing Lessons on Creating Content with Personality with Award-Winning Marketing Leader Rhonda Hughes
    Jun 20 2025

    Polish doesn’t build trust—personality does. And no one understands that better than TikTok creators, who turn raw ideas into magnetic, shareable content every day.

    In this episode, we’re pulling marketing lessons from TikTok’s creative chaos with the help of Rhonda Hughes, award-winning B2B marketing leader.

    Together, they explore what B2B marketers can learn from leading with authenticity, embracing low-fi experimentation, and having the courage to make something truly original.

    About our guest, Rhonda Hughes

    Rhonda Hughes is a storyteller and connector of people and ideas with 18 years of experience helping brands engage their customers and audiences. She believes in creating value, not noise, and she has a knack for inspiring teams to push boundaries with fresh, fun, relevant content, campaigns, and programs.

    Rhonda’s team's work has earned recognition from Mashable, Business Insider, Hubspot, Sprout Social, KISSmetrics, Content Marketing Institute, and snagged her a spot on North Bay's 40 under 40 “Ones to Watch” list, noted among the “Top 50 Women in Content”, and awarded for "Best B2B Campaign on TikTok."

    What B2B Companies Can Learn From TikTok Creators:

    • Fun is a strategy—not a distraction. Brands win when they lean into playfulness—not just performance. “The brands that, to me, the companies that feel like they win are the ones that are really always putting their audience in the center and trying to figure out a way to be useful and be human and be playful,” Rhonda says. This kind of joyful creativity builds connection—and makes your brand memorable.
    • Imperfect content is often the most relatable. Audiences don’t crave polish—they crave authenticity. “The most engaging content isn't the most polished… you can tell that this was just a creative idea and somebody with their camera and they're rallying the folks internally around how they bring the story to life,” Rhonda says. “And that's part of what makes it so relatable and likable.” Let your audience in on the process, not just the finished product.
    • Iterate like a creator. TikTok’s best creators don’t get stuck in strategy mode—they test, tweak, and try again. That mindset is essential for B2B marketers too. “TikTok creators are constantly iterating… they've gotta test formats and hooks and trends and sounds, and they have to move fast and be playful with this,” Rhonda says. The takeaway? Strategy doesn’t mean overthinking. It means being in motion.

    Quotes

    *“You just never know what's gonna work. So you kind of have to be okay with trying and missing and trying again.”

    *“You want to build content that's gonna resonate with your audience and also be something they want to share.”

    *“If you’re not enjoying what you’re making, your audience probably isn’t either.”

    *“It’s not about going viral—it’s about showing up over and over again.”

    Time Stamps

    [00:55] Meet Rhonda Hughes, Award-Winning Marketer

    [03:37] The Power of Authenticity on TikTok

    [06:00] Engaging Content Strategies

    [10:34] Spotlight on Successful TikTok Campaigns

    [16:16] Creative Marketing Examples

    [27:28] The Power of Authenticity in Social Media

    [29:37] The Bravery of Unique Marketing Strategies

    [30:33] TSA's Unexpected Social Media Success

    [32:39] The Importance of Fun and Experimentation in Marketing

    [42:03] Creating Value, Not Noise

    [43:37] The Utility of Content and Audience Engagement

    [50:03] Final Thoughts and Advice for Marketing Leaders

    Links

    Connect with Rhonda on LinkedIn

    About Remarkable!

    Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com.

    In today’s episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK.

    Create something remarkable. Rise above the noise.
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    53 min
  • Silicon Valley: B2B Marketing Lessons on Humanizing Tech with 4-Time CMO Manish Gupta

    Silicon Valley: B2B Marketing Lessons on Humanizing Tech with 4-Time CMO Manish Gupta
    Jun 17 2025
    What can a satirical HBO series teach you about building a scalable, high-impact B2B marketing engine? A lot—if you ask Manish Gupta.In this episode, 4-Time CMO Manish Gupta joins Caspian CEO Ian Faison to deconstruct the show Silicon Valley and extract lessons on marketing, storytelling, team dynamics, and startup chaos. Together, they explore how to translate complex technology to engage your audience, prioritizing content in your marketing, and including human moments to build brand trust.About our guest, Manish GuptaManish Gupta is a 4x CMO, having led marketing at companies like LaunchDarkly, Sonar and Redis. Manish brings deep experience scaling B2B technology businesses across public and private markets, including acquisitions and strategic transitions.His leadership spans category-defining companies such as Redis, Sonar, Liaison, Oracle, and Apple, where he has successfully driven both product-led and sales-led growth. With domain expertise in software infrastructure, AI, SaaS, cloud, and communications, Manish is known for navigating complex business models and delivering sustainable growth.He has also served as an advisor, board member, and investor in early-stage startups. Manish holds Master’s and Bachelor’s degrees in Engineering from Georgia Tech and an MBA from Santa Clara University.What B2B Companies Can Learn From Silicon Valley:Tech needs a translator. Technology is hard to understand—even for your audience. “Translating really complex technologies into simple-to-deliver messaging is an art form,” Manish says. “Great technology needs a great story, right? The narrative is so important, and how you deliver the narrative and how you package it is key to the success.”Content is the engine. Not the garnish. Manish makes it clear: “The whole marketing engine should be built around content.” That means investing in formats your audience truly wants—like hands-on guides and short-form videos—and making sure every asset is tailored to a specific persona and stage in the journey.Human moments build brand trust. Whether it’s the "Not Hotdog" app or the team playing their bizarre “Always Blue” game, Silicon Valley nails the emotional truth of startup life. That same humanity should be visible in your marketing. Quotes*“ We as marketing leaders have to be very mindful that not everything and everybody in every marketing organization can evolve and move at an exponentially improved pace just because you have the tools. Yes, it has to move on that trajectory, but there has to be a level of reality put into the expectation. Otherwise there's gonna be burnout.”*”I think particularly in the B2B tech space, you've got almost a bifurcation of folks that use the technology but don't have any budget ownership, versus people that have the decision-making authority and the budget ownership but aren't necessarily very close to the technology. And I think marketing has to deal with that two-pronged approach in everything that it does and the channels that get activated. The messaging that has to align with the audience is certainly the content that has to be created, and that can be complicated. Balancing that is a nuanced execution for marketing teams.”*”A CMO should run the entire marketing engine around content. And this is not to invoke the old adage of ‘Content is king,’ but, you know, what are you at the end of the day? Delivering or communicating to your target audience, whether it's an existing customer or a prospect you're trying to win over. It is content and how you package that content, how you position it, what story and narrative is wrapped around the technology to deliver is really, at the end of the day, what matters.”Time Stamps[00:55] Meet Manish Gupta, 4-Time CMO[01:05] Why Silicon Valley?[08:22] What is Silicon Valley?[16:01] B2B Marketing Takeaways from Silicon Valley[24:02] Balancing Predictability and Innovation[28:10] Targeting Practitioners vs. Decision Makers[30:26] Creating How-To Content[33:18] Importance of Content[39:33] Measuring ROI Around a Series of Content[42:13] Advice for CMOs on Content Strategy[43:25] Final Thoughts and TakeawaysLinksConnect with Manish on LinkedInAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today’s episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
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    45 min
  • Alix Earle: B2B Marketing Lessons on Bringing Joy Back to Content with Director of Content Marketing at A-LIGN, Elizabeth Strickert

    Alix Earle: B2B Marketing Lessons on Bringing Joy Back to Content with Director of Content Marketing at A-LIGN, Elizabeth Strickert
    Jun 12 2025
    Going viral might get you noticed. But consistency is what makes you unforgettable. And no one proves that better than Alix Earle, a TikTok star who turned daily “Get Ready With Me” videos into a personal media empire.In this episode, we’re pulling marketing lessons from Alix’s rise with the help of Elizabeth Strickert, Director of Content Marketing at A-LIGN.Together, we explore what B2B marketers can learn from staying consistent, growing with (not past) your audience, and making content that’s actually fun to create.About our guest, Elizabeth StrickertElizabeth Strickert is Director of Content Marketing at tech-enabled cybersecurity and compliance company A-LIGN. There, Elizabeth is leading content, thought leadership, comms & customer marketing.She has overhauled their SEO program, resulting in top 10 ranking for high-difficulty, high-volume keywords. She also led the creation of an annual benchmark report, reaching 3 million+ impressions. She leverages internal thought leaders for social media, videos, webinars, speaking opps and written content. She previously served as Director of Communications & Content at Ekos and Marketing Communications Manager at Passport.What B2B Companies Can Learn From Alix Earle:Consistency builds credibility. Viral moments come and go, but Alix Earle’s staying power lies in her relentless consistency. No shortcuts, just commitment. It’s a reminder that content success isn’t just about innovation; it’s about endurance. Elizabeth says, “Alix, not only did she get rewarded from doing that, she was on TikTok for a long time before she really got big. But even since making it, she's still posting multiple times a day. She is just there doing it, grinding. All the time.” In B2B, the same rule applies: keep posting, keep showing up.Honor your origin story. Growth doesn’t mean forgetting who got you there. Alix still makes the content that first drew her audience in, while smartly layering in new formats. In B2B, you must evolve, but stay grounded. Elizabeth reminds us, “You gotta remember who got you here. You gotta remember your core customer base. You gotta remember the people who you know are…the ones that pay the bills.” Make sure to have a balance, especially as you scale.Find the fun and show it. Audiences can feel when you’re enjoying what you’re creating. It’s what makes content magnetic. Alix’s success didn’t just come from consistency, it came from joy. She leaned into the formats that were fun for her, and her audience leaned in too. Elizabeth puts it plainly: “When someone is excited about the things they're making, it automatically makes them more interesting. And we just have to lean on that.” In B2B, it’s easy to default to polished, sanitized messaging. But the real key is letting your content creators tap into what actually excites them. If your team thinks it’s boring, your audience will too.Quotes“ We think, B2B, it needs to be polished, it needs to be sanitized. But the story is the interesting part. That's where someone can relate to it. That's where somebody can get hooked in. That's why you care. And I think a lot of times we forget about that.”“We want B2B content to be polished. Sanitized. But the story — that’s the interesting part. That’s what people actually relate to. We forget that too often. The story is why people care.”“ I think it’s good to be a consumer. As a marketer, you're putting content out in the world, you need to consume it. But…you don’t need to be going to a B2B workshop. You can watch TikTok. You can watch people like Alix Earle and other folks and get inspiration from what their doing. You can look at what YouTubers are doing. Everything people are doing is a marketing decisions and there’s things you can take away from that.”“Influencers start off because they thought, ‘Oh, it’d be kind of fun to make a video.’ That’s the initial nugget.  And as marketers who, for a living, have chosen to create content and do marketing. We also need to think, ‘Hey, it'd be a little fun to make a video.’ That’s where the start of it has to come from.”Time Stamps[00:55] Meet Elizabeth Strickert, Director of Content Marketing at A-LIGN[01:03] Why Alix Earle?[01:56] The Role of Director of Content Marketing at A-LIGN[02:29] The Rise of Alix Earl[13:41] Relatability and Authenticity in Influencer Marketing[21:07] The Power of Parasocial Influence[29:02] B2B Marketing Takeaways From Alix Earle[45:59] A-LIGN’s Content Strategy[47:32] Final Thoughts and TakeawaysLinksConnect with Elizabeth on LinkedInLearn more about A-LIGNAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at ...
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    51 min
  • Animal: B2B Marketing Lessons on Thinking Like a Movie Marketer with Producer at H20 Studios, Kevin Carter

    Animal: B2B Marketing Lessons on Thinking Like a Movie Marketer with Producer at H20 Studios, Kevin Carter
    Jun 10 2025
    Scared marketing doesn’t stand out. Bold stories do. And no one knows that better than the team behind Animal, a new documentary that challenges everything you think you know about meat, health, and what drives people to change.In this episode, we’re pulling lessons from the film’s launch with the help of our special guest, Kevin Carter, Producer at H20 Studios.Together, we explore what B2B marketers can steal from the big screen on how to activate communities, take smart creative risks, and stop playing it safe when the goal is to stand out.About our guest, Kevin CarterKevin Carter is an experienced marketing and production executive with a track record of driving significant revenue and audience growth. Currently a Producer at H20 Studios in Los Angeles, he oversees productions, strategically optimizing budgets to achieve substantial savings while delivering high-impact content reaching millions of viewers. Previously, in Global Marketing Strategy at Lionsgate, Kevin spearheaded marketing campaigns for over 117 film and television releases, generating upwards of $100 million in revenue.What B2B Companies Can Learn From Kevin’s documentary, Animal:Build evangelists, not just audiences. A film doesn’t go viral because it’s seen. It goes viral because people can’t stop talking about it. That’s how Kevin sees it. He says, “The best way is when you really create an army of people that just talk about your film without you doing anything.” For B2B marketers, that means stop chasing impressions and start sparking conversations. If your product solves a real problem, give your users the language, the emotion, and the why. They won’t just use it, they’ll share it.Give your team space to strike out. You can’t hit home runs if you’re too scared to swing. Kevin urges leaders to embrace failure in the name of breakthrough: “You have to allow your executives to have three strikeouts before a win… try some crazy things that might cause some virality.” In B2B, too many marketers are stuck playing defense. But virality, innovation, and true brand momentum come from cultures that reward experimentation, not just execution. If you want word of mouth, you have to make room for risk.Challenge the spreadsheet. When executives default to templates, creativity gets sidelined. Kevin puts it bluntly: “Do I use this templated spend calculator… or do I take a chance and try something new to break through all the noise?” Most choose safety and the result is scared content that no one talks about. In B2B, the same trap shows up in recycled campaigns and rinse-repeat strategies. But breakthrough growth doesn’t come from playing it safe. It comes from marketers brave enough to break the mold. Because what limits risk often limits reach.Quotes*“The best way is when you really create an army of people that just talk about your film without you doing anything. Every one person that you market to that loves it and then tells three other people. There’s so much value to that. And then you expand that out to thousands of people, and they’re all sharing with other people. That is the winning formula, really.”*“You finally get that EVP role… you’re just loving life, and then you have two options. Do I use this templated spend calculator that we use on films, that’s probably solid… limits our downside risk? Or do I take a chance and try something new and fresh, and try to break through all the noise out there, but the downside risk is a bit higher? Most of the time, they pick the latter... I think you get stuck in. Just making scared content all the time versus making like the best content.”*“For Animal, there’s been no templated spend at all, we are just doing a totally bespoke campaign. If we do another film after this, it won’t be the same either. You have to look at each project and ask, what are our strengths? What are our weaknesses?... And then lean into your strengths and hopefully that carries you to the promised land.”Time Stamps[00:55] Meet Kevin Carter, Producer at H20 Studios[01:00] Breaking Down Kevin's Documentary, Animal[07:52] Marketing Strategies For Film and TV[14:51] Challenges and Risks in Movie Marketing[21:25] Rethinking Your Target Audience[27:14] Innovative Marketing Techniques For Film and TV[33:40] Creating the Documentary, Animal[35:26] Marketing Animal[40:02 Final Thoughts & TakeawaysLinksConnect with Kevin on LinkedInCheck out AnimalAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today’s episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, ...
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    42 min
  • Knight Rider: B2B Marketing Lessons on Owning Your Marketing with Sr. Director of Content Strategy at Equifax, Ashley Sasnett

    Knight Rider: B2B Marketing Lessons on Owning Your Marketing with Sr. Director of Content Strategy at Equifax, Ashley Sasnett
    Jun 5 2025
    Cool features don’t make a story. Emotional stakes do. And no one knew that better than Knight Rider, a show where a talking car and a lone hero made 80s TV unforgettable.In this episode, we’re pulling lessons from that retro icon with the help of our special guest, Ashley Sasnett, Senior Director of Content Strategy at EquifaxTogether, we explore what B2B marketers can learn from classic archetypes, character-driven branding, and the power of giving your product a little personality (or maybe even a voice of its own).About our guest, Ashley SasnettAshley Sasnett is the Senior Director of Content Strategy at Equifax. She is an award-winning, dynamic, and energetic digital marketing strategist with an extensive background in content, social media, mobile, campaign design and execution, and audience development. Ashley is a data-driven leader who embraces social listening and digital analytics to glean insights to solve business problems.Ashley is a marketer who humanizes Brands with social media, digital content, and influencers, creating connections with clients and prospects.What B2B Companies Can Learn From Knight Rider:Storytelling makes the features matter. Knight Rider didn’t win fans because KITT had voice activation or turbo boost. It won fans because those features served a bigger story. A story about a hero resurrected to right wrongs with his talking car by his side. Ashley urges marketers to take the same approach. Don't just list functionality. Show how it fits into a compelling narrative. Ashley says, “That’s a story. And so I think for me, when I'm thinking about how do you create marketing that really sticks with people is... you need to really pull 'em away from like brochureware.” When tech serves emotion, people remember it. So build the story before you build the spec sheet.Embrace the buddy system. At its heart, Knight Rider was a buddy story—man and machine. That relationship brought emotional grounding to an otherwise tech-heavy premise. Ashley points out how powerful that dynamic is in marketing, too. Even the most advanced products need a human emotion. Ashley explains, “You gotta give him a friend… give them a buddy to keep their humanity, keep them connected so they can go out and be the hero they're supposed to be.” Your product might be brilliant. But it’s the companion—the story, the use case, the customer—that brings it to life.Make it iconic, not just informative. KITT wasn’t just a car. It had a voice, a silhouette, and a sound you could recognize anywhere. It was branding genius and completely unforgettable. Ashley sees this as a blueprint for marketers: features don’t stick unless they’re wrapped in a sensory identity people can latch onto. Ashley says, “When the car is driving up…that sound is like Darth Vader’s voice. Everyone knows that sound. It’s so ownable to the show.” Don’t just inform. Design your marketing to be remembered. Own your marketing.Quotes*“When I'm thinking about how do you create marketing that really sticks with people is it's, yeah, you gotta give 'em the AI and the voice of recognition and the bulletproof and the hot car thing. You gotta give them features and functionality, but you need to really pull them away from like brochureware, right? Don't take a product sheet and turn it into a webpage. We're so past that. Because a lot of the time, people are going through and checking boxes for that stuff, but they're not getting the use case, the value prop, the differentiation that's wrapped around those features and functionality. And when you do have something that's different, doubling down on that, so you can stand out, you're gonna do that in storytelling, and you always have these big story arcs.”*“ Market your marketing. The challenge that you've got is throughout your organization, people are seeing your marketing, but they're seeing it more as users. They're seeing the end product, they're not always understanding the strategies behind it. And I love a good dashboard. I love a good metric, I love a good deck, but you don't wanna turn them into crutches. You need to have that elevator pitch…And I think marketers, internally, we get so caught up in the bits and bobs and the how it's made, and we like to geek out on that stuff. We forget that really everybody just needs three or four bullet points… I think that's where it's funny 'cause we don't do for ourselves as we should do for our company or for our customers. Which is market your marketing, make sure people are understanding why you're doing what you're doing and how.”*“Stories are  pretty basic…Things were cranking along, and then you hit a stormy patch, and now things are better because you use this product. The stories  that you unearth in there is how they've used that product, but you've got that big story arc that kind of pulls it all together….  What is the conflict? Who's the protagonist? And then what does ...
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    51 min
  • Predictably Irrational: B2B Marketing Lessons on Rethinking Rational Thinking with SVP of Marketing at Flexera, Leslie Alore

    Predictably Irrational: B2B Marketing Lessons on Rethinking Rational Thinking with SVP of Marketing at Flexera, Leslie Alore
    Jun 3 2025
    Rational thinking might drive economics, but emotional behavior drives decisions. And no one understands that better than Dan Ariely, author of Predictably Irrational, a book that’s reshaped our assumptions about how people make decisions.In this episode, we’re unpacking key lessons from Dan Ariely’s work with the help of our special guest, Leslie Alore, SVP of Marketing at Flexera.Together, we explore what B2B marketers can learn from setting the right expectations, why fewer choices close more deals, and how the power of “free” and fear of loss can drive serious retention.About our guest, Leslie AloreAs the SVP of Marketing, Leslie Alore leads Flexera’s marketing strategy with an aim to create great experiences and outcomes for our customers.Her passion for people and technology—combined with more than 15 years of marketing leadership in the tech space—has established her as a successful, results-driven executive who enables teams to do their best work.Prior to joining Flexera, Leslie served as the Global SVP of Lifecycle Marketing at Ivanti. Before that, she held various marketing, operations and GTM strategy roles at Iron Mountain. Leslie is an active speaker and mentor in the GTM community, and has been recognized among “Top Women in Marketing” by Ragan Communications and “Women of the Channel” by CRN.Leslie holds a BBA in Management, and an MBA with a concentration in Strategic Leadership from Walsh College of Accountancy and Business Administration.What B2B Companies Can Learn From Predictably Irrational:Set expectations to shape reality. Great marketing doesn’t just reflect value, it creates the conditions for it. Leslie highlights how expectations shape reality. When buyers believe something is good, they interpret every detail through that lens. This isn’t about manipulation, it’s about clarity and consistency. Leslie says, “The effect of expectations… believing beforehand something is good, therefore it will be or the reverse.” So stop hoping your audience connects the dots. Tell them what to expect, then deliver on it. Perception isn’t a bonus, it’s the foundation.Shrink your options to speed the decision. Too many options stall progress. The paradox of choice tells us more isn’t better, it’s paralyzing. Leslie urges marketers to curate the path forward: “You actually want to give people fewer options and take control of the options that they see.” Don’t just join the shortlist, define it. When you narrow the frame, you speed up the decision for your customers. Turn “free” into staying power with loss aversion. There’s magic in “free,” but the real power lies in what people fear losing. Once someone uses your product, whether it’s a freemium tool or an ungated resource, they’ve invested. Now there’s skin in the game. Leslie puts it simply, “People will overvalue something that's free and ignore kind of the trade-off costs associated. And loss is psychologically painful. We don't want to lose that, which we already have.” Whether you offer software, content, or services, create early wins. Then make the cost of leaving feel higher than the cost of staying.Quotes*“ There's many organizations that lean into that power of positivity…What's very interesting is that consumer brands do this a lot very, very well. B2B organizations tend to do almost the opposite. They tend to lean more into FUD. And that's a harder road to tread.”*“ If you’re an organization that is selling software, the software is designed to provide a business outcome. It's designed to solve a business problem. Instead of focusing on, here's the business problem. Doesn't that suck for you? You can say, ‘here's the solution.*“You have the power, you can feel confident about your ability to achieve X, Y, Z because you've solved this problem.’ It's saying the same thing, but orienting it in a positive way and being very, very, very consistent in that message. Beat that drum over and over and over again.”*“ Narrow down the competitive options for them. Your sales process will move faster. You will be able to take better control of the narrative if you say, ‘this is us and these are the two other vendors that look like us. And here's why we are different and better, and here's what you can expect from these guys.’ And that doesn't mean saying negative things about them.  It's just highlighting your strengths and your virtues.”*“People are willing to accept trade-offs for something that is perceived to be free…This is the exact reason that PLG, product-led growth, is so powerful. Because if you can get people in the door with some sort of freemium offering, people will actually work harder to do the legwork to get a free product to work and interact with it, than they might be willing to put in for something that they have to go pay for. And then once they have it and they've put in the work, they don't wanna lose it.”Time ...
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    50 min
  • Adolescence: B2B Marketing Lessons on Stretching Beyond Your Comfort Zone with CMO at Vimeo, Charlie Ungashick

    Adolescence: B2B Marketing Lessons on Stretching Beyond Your Comfort Zone with CMO at Vimeo, Charlie Ungashick
    May 29 2025
    Adolescence isn’t your typical TV drama. It’s raw, immersive, and filmed in a single unbroken shot, forcing you to stay with every moment, no matter how uncomfortable.In this episode, we’re pulling lessons from that intensity with the help of our guest, Charlie Ungashick, CMO of Vimeo.Together, we explore what B2B marketers can learn from embracing creative risk, connecting across generations, and resisting the urge to over-polish. Because sometimes, the most powerful stories are the ones that feel the most human.About our guest, Charlie UngashickCharlie Ungashick joined Vimeo as CMO in 2024. He has over 20 years of experience leading marketing teams in tech companies. Before Vimeo, he was CMO and Head of Product at Applause, a leader in crowdsourced software testing. Charlie also advised Gem, a talent engagement platform, and held product, sales engineering, and IT roles at AIG, Novell, and SilverStream Software early in his career. He holds a bachelor's degree from Fordham University and a diploma in economics from the Université de Paris-Sorbonne.What B2B Companies Can Learn From Adolescence:Take risks that stretch you. In Adolescence, everything was a bet. A single-take format. A debut teenage actor. Emotionally loaded material. It had no business working—and yet it did. Charlie sees the same dynamic in great marketing. He explains, “Some of the best projects that we’ve all worked on are probably like that—they’re risky and audacious.” In B2B, we often play it too safe. Big ideas get trimmed down before they even leave the doc. But safe rarely stands out. Sometimes, the smartest move is to back the idea that feels slightly unmakeable—and then go make it.Follow the signals across generations. Charlie and his daughters both watched Adolescence—but saw it through totally different lenses. That contrast sparked something powerful. Charlie says, “Adolescence was interesting because it had something for lots of different generations... it created that human element.” The best B2B content doesn’t just target—it connects. Know where your audience is, how they consume, and what matters to them emotionally. Not every story has to hit everyone the same way. But the best ones open up space for conversation across the gap.Lead with authenticity, not polish. Adolescence wasn’t glossy. It was real. That’s what made it stick. Charlie challenges marketers to do the same: “We should all be comfortable in our B2B marketing by providing the same emotional authenticity that we find on TikTok and Netflix and Instagram.” B2B doesn’t have to mean buttoned-up. Lo-fi can hit harder than high-budget. People buy from people, not buildings. The more human your marketing feels, the more likely it is to land.Quotes*“ Some of the things that I've been the most proud of are things that were super out of the box, almost unachievable when you sort of bring the idea to your team. Not all of them are achievable. Not all of them are inspiring, but some of the best ones happen. And so I typically love being visionary when it comes to doing big things that require big sort of game-changing execution. And when I looked at Adolescence, the combination of all the things that we talked about certainly has those elements.”*“ As a marketer, I always continuously look at demographics and psychographics and figure out how to elicit brain chemistry to ensure that people who I'm targeting are the ones that I want to connect with. I think the Adolescence was interesting because it had something for lots of different generations. And in fact, my daughters probably looked at it very differently than I did. And then when we compared notes in our conversations, it created that human element that we talked about earlier.”*“ B2B marketers, they don't buy from a b, they don't buy from a building, they buy from human beings. And I think our storytelling in our marketing can be much more authentic when we're thinking about the consumerization of the types of things that we do. So shorter form, more authentic, maybe even lo-fi. There's a time and a place for those kinds of things, and I think it can propel our results.”Time Stamps[00:55] Meet Charlie Ungashick, CMO at Vimeo[01:06] Why Adolescence?[03:19] The Role of CMO at Vimeo[06:20] AI and the Future of Video Creation at Vimeo[09:24] Origins of Adolescence[18:50] B2B Marketing Takeaways from Adolescence[47:36] Vimoe's Brand Strategy[49:59] Creating Authentic Content[53:13] Innovative Uses of AI in Video[54:20] Final Thoughts and TakeawaysLinksConnect with Charlie on LinkedInLearn more about VimeoAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today’s ...
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    57 min