Épisodes

  • Episode #44 | Modern Learning Technologies: Implementing for Success

    Episode #44 | Modern Learning Technologies: Implementing for Success
    Sep 23 2020
    Your organization needs a new learning solution, and you found the right platform. You’ve crossed off some major milestones from your to-do list: Get initial buy-in and secure funding Write up an SOW Start the design process Identify stakeholders and champions Plan out delivery schedules Pick a launch date But are you really ready for go-live? It’s tempting to push through the checklist and get to the finish line, but what’s the point of all the time, effort, and dollars spent when there is more attention on the launch date and not much focus on implementation? What if there is massive push back? What if the pilot doesn’t go well? What if the team wants to take a completely different approach 90% into the project? Tom Pizer and Kathleen Duncan, learning technology experts, offer crucial insights on how they handle those “what if” scenarios and reveal that the key to a successful implementation focuses on the journey along the way (constant feedback, constant
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    1 h
  • Episode #43 | Modern Learning Technologies: The Art of the Possible

    Episode #43 | Modern Learning Technologies: The Art of the Possible
    Sep 16 2020
    Research shows that we make about 35,000 decisions every single day, from the pants you’ll wear to how you’ll word that email. Amidst the sea of decisions we have to make, having a ton of options makes the experience even more daunting, but somehow, we are always able to narrow it down (anyone else thinking of diner menus?). When it comes to choosing learning solutions for your organization, how can you decide what is best when there are so many options to choose from? How do you strike a balance between the latest and greatest technologies out on the market with your organization’s specific business and IT requirements? In this episode, learning technology experts, Tom Pizer and Kathleen Duncan, shed some insider perspective on what to consider when tackling this process, revealing that constraints can actually be a guiding light in making the right decision.
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    1 h
  • Episode #42 | Building a Technical Workforce to Achieve Asset Performance Management Success

    Episode #42 | Building a Technical Workforce to Achieve Asset Performance Management Success
    Sep 15 2020
    Many organizations have equipment they rely on, day-in and day-out, hour-to-hour, minute-to-minute. Any downtime could prove costly and maybe even disastrous. Maintenance and care for these assets is vital to keeping the health and ability for them to perform at a high level. In this episode, Craig Dalziel and Doug Robey, Asset Performance Management strategy experts, discuss how a proactive, data-driven technical training approach and consistent performance standards play a critical role in keeping unplanned downtime at bay and decreasing maintenance costs. They also explore how technology is rapidly changing the way technical training is done now and how it could look in the future.
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    1 h
  • Episode #42 | Building a Technical Workforce to Achieve Asset Performance Management Success

    Episode #42 | Building a Technical Workforce to Achieve Asset Performance Management Success
    Sep 8 2020
    Many organizations have equipment they rely on, day-in and day-out, hour-to-hour, minute-to-minute. Any downtime could prove costly and maybe even disastrous. Maintenance and care for these assets is vital to keeping the health and ability for them to perform at a high level. In this episode, Craig Dalziel and Doug Robey, Asset Performance Management strategy experts, discuss how a proactive, data-driven technical training approach and consistent performance standards play a critical role in keeping unplanned downtime at bay and decreasing maintenance costs. They also explore how technology is rapidly changing the way technical training is done now and how it could look in the future.
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    1 h
  • Episode #41 | The Future L&D Career: How technology is shaping the skills needed

    Episode #41 | The Future L&D Career: How technology is shaping the skills needed
    Sep 3 2020
    Whether you’re a technophile who seeks out every new gadget out there or a Luddite who fiercely opposes them, the fact that technology is changing the way we live and work is undeniable. This is especially true for L&D careers, where it is now mandatory to consider how new technologies impact the way people learn in an authentic, relevant, and useful way when designing learning content. Matt Donovan, Chief Learning & Innovation Officer, Cara Halter, Director of Digital Learning Strategies & Solutions, and special guest, Judy Albers, Learning Strategist at Intrepid Learning join this week’s podcast to discuss how technology is changing and paving the way for the L&D field.
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    1 h
  • Episode #39 | Change Management Needs to Change: Challenging the Model of Plan-Manage-Sustain

    Episode #39 | Change Management Needs to Change: Challenging the Model of Plan-Manage-Sustain
    Aug 31 2020
    Picture this. Your organization is getting a new application to replace the one you are using today. Did you roll your eyes and say “Oh, brother,” or were you curious to learn more, maybe even excited? Believe it or not, your response to that scenario could be related to how well (or not so well) your organization managed change initiatives in the past. And if you take an even closer look, it could be an indicator of how deep resistance is embedded into the culture of your organization. In this week’s episode, we are joined by Erica Tetuan, an organizational change management expert, who explains why the decades-old “plan-manage-sustain” change management model just doesn’t cut it anymore in today’s ever-changing environment. Instead, she urges organizations to be preventative, proactive, and responsive and to embrace a culture of change where the mindsets of agility and growth are the dominant ones. The future of our businesses and industries depend on it.
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    1 h
  • Episode #38 | Chatbots in Learning: Enhancing the Learner Experience with Digital Assistants

    Episode #38 | Chatbots in Learning: Enhancing the Learner Experience with Digital Assistants
    Jul 9 2020
    You’re on a website and you have a question. You’ve scrolled through the FAQs, but you still can’t find your answer. That’s when something pops up in the corner of your screen that says “Hello! Can I help you with something today?” That is a chatbot. Most of us are familiar with chatbots in customer service scenarios, but what about in the context of learning? Matt Donovan, Chief Learning & Innovation Officer of GP Strategies, and Vince Han, CEO and Founder of Mobile Coach, discuss how the automation, immediacy, and ease of use that chatbots offer make them a high-value, high-return learning tool, extending human interaction beyond the initial “hello”.
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    1 h
  • Episode #37 | Content Curation: The Three Layers of Relevance

    Episode #37 | Content Curation: The Three Layers of Relevance
    Jun 25 2020
    When organizations curate learning experiences they tend to lean towards aggregating content. Matt Donovan, Chief Learning and Innovation Officer and Cara Halter, Director, Digital Learning Strategy and Solutions, join the podcast to help listeners go beyond off the shelf content by providing insights for a more relevant learner experience.
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    1 h