You've probably been there...you finish a project and realize you did way more than what was actually in your contract. Maybe you told yourself it was just this one time, or that it was the right thing to do for the client.

But somewhere in the back of your mind, you started wondering: am I doing too much? And if I am, why do I keep doing it?

That question had me in a choke hold for a solid year.

In this episode, I'm getting honest about the mental tug-of-war I had with my own offer as a done-for-you systems strategist. I kept going beyond the deliverable limits I had set in my own contracts and I couldn't figure out if that was something to be proud of or something to fix.

Was I overdelivering because I genuinely cared about my clients getting results? Or was I doing it out of fear and the need to keep everyone happy?

The answer changed how I run my business entirely.

I'm sharing the moment that finally gave me clarity, the shift I made to my offer structure, and the one question I now ask myself that every service provider needs to sit with when it comes to doing "extra" work.

In this episode:

• Why going beyond your contract isn't automatically a red flag
• How to get honest with yourself about why you're doing the extra work
• The offer structure shift that took the guilt completely off my plate
• What two virtual assistants on Threads taught me about my own business

If you've ever felt boxed in by the offer you created for yourself, this episode is going to hit home.

🎙️ABOUT THE HOST

Hi, I'm Kenniqua Lewter, Client Experience Systems Strategist, HoneyBook Educator, and the host of the Systems Rehab Podcast. I help service providers create client experience systems that save time, strengthen client relationships, and build a business that runs with ease.

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