Last year, Mastercard underwent a massive corporate restructuring. As EVP of Global Product and Marketing for the brand, Greg Boosin oversaw the entire thing, implementing new processes, reorganizing priorities, and managing the human emotions that come from such a large change. As a result, Greg learned a thing or two about how to bust silos and get the entire organization, scattered across multiple regions, rowing in the same direction. He joined host Mike Berberich on the On Scope podcast to share what he learned. Together, the pair covered how Greg managed to keep the organization focused and in high spirits during the restructuring, his single biggest tip for any marketer or business professional trying to eliminate silos, and his thoughts on how brands can future proof themselves.

On “Marketing News You Might Have Missed,” Mike and show producer Ryan Dinger discussed Unilever’s recent acquisition of Dr. Squatch, using the moment as a springboard into a larger conversation on what the trend of big brands buying smaller, scrappier companies might mean for startups going forward.

Are you interested in breaking silos between tech and marketing, upskill fast, and lead smarter with AI? Then you don’t want to miss the ANA’s Empowerment AI: Marketing Bootcamp, taking place in Chicago on October 28 and 29, 2025. Check out the agenda and register for this can’t-miss event by visiting www.ana.net/empowermentai.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

HP’s 2024 Work Relationship Index uncovered some disturbing trends among employees and their relationships with work. Among them, a whopping 50 percent of people report spending time on tasks they feel are completely meaningless. That’s a recipe for an unproductive, disengaged workforce. However, Antonio Lucio, CMO and corporate affairs officer at HP, believes the solution to this looming crisis might lie in business leaders finding a way to thoughtfully implement technologies like AI to alleviate the need for employees to work on meaningless tasks, while also striving to lead with empathy, first and foremost.

The industry titan joined the On Scope podcast to discuss his organization’s research and the solutions he and his team are working on to make employees happier, healthier, and more engaged.

Along with host Mike Berberich, Antonio covered some of the issues he feels are negatively affecting the company-employee relationship right now, what some solutions to those issues might be, how AI might be a means of driving employee engagement rather than a tool for replacing the workforce, and his advice for older individuals in leadership positions who are struggling with being more empathetic to modern day employee expectations and sentiments toward work.

On “Marketing News You Might Have Missed,” Mike and show producer Ryan Dinger discussed some good news for a change, highlighting an Ad Age report detailing how predictions of a huge falloff in ad sales and spend in 2025 might be overblown. However, the picture wasn’t all rosy, as forecasts suggest we’re not out of the woods on a potential recession just yet. As a result, Mike and Ryan opine on how now is not the time for marketers to rest on their laurels.

Are you looking to enhance your wellbeing and productivity at work? Then you don’t want to miss the Enhancing Wellbeing and Productivity in the Workplace 401 workshop, brought to you by the ANA’s Marketing Training and Development Center. You can learn more about the workshop and save your spot by visiting www.ana.net/productivity.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

As a former investment banker, Rose Jia knows a thing or two about what it takes to sell finance-minded executives on marketing ideas. Now serving as Amazon Prime Video’s Head of Customer Lifecycle, she spends her days relentlessly driving transformation and customer growth. She joined the On Scope podcast to share her thoughts on what marketers can do to make their practice an indispensable aspect of the business model to those who matter most — the people writing the checks. In conversation with host Mike Berberich, Rose covered her “Renaissance Marketer’s Mindset” framework, why economic downturns are the perfect time to go big on brand, and her best advice for marketers to implement an entrepreneurial mindset throughout their organization.

On “This Week in ANA Magazine,” editor Matthew Schwartz previewed a new story on how the growing influence of — well — influencers is causing waves in the commercial ad production space, ushering in a new era of content-first video shoots.

Are you looking to get skibidi rizz — whatever that means — with your brand’s digital and social media marketing this year? Then you’ll want to check out the 2025 ANA Digital & Social Media Marketing Conference, sponsored by TikTok. Check out the full agenda and save your spot now by visiting www.ana.net/2025digital.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

And check out Rose's book, The Renaissance Marketer’s Shortcut to Get Finance to Say ‘Yes, And’ here.

During his acceptance speech as ANA’s 2024 B2B Marketer of the Year, The Cigna Group CMO Lou Aversano issued a call-to-action for the marketing community: It’s time for marketers to respect consumers’ ability to use facts, evidence, and reason to come to their own conclusions. He joined the On Scope podcast to discuss this idea further, outlining some of the issues that seem to plague marketers and prevent them from getting out of their own way. Along with host Mike Berberich, Lou covered the ways in which marketers have lost the plot on branding, why marketers seem to be chasing their own tail looking for the next innovation, and what is the best path forward for the industry.

On Marketing News You Might Have Missed, Mike and show producer Ryan Dinger discussed a Forbes editorial that outlined the reasons why a chief of staff might be the most important hire marketing teams can make right now.

Looking to get a hands-on walkthrough of Agile sprint execution, with real exercises and expert guidance to help your team move smarter and faster? Then you’ll want to sign for the ANA’s Agile 101 Virtual 90-Minute Workshop by visiting www.ana.net/agileburst.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

Andrew Lipsman is an expert on retail media and other key technological trends in the media, advertising, and commerce ecosystem. He is also a self-described “AI skeptic” who joined the show to share a cautionary tale around the increasingly popular technology. He and host Mike Berberich made the case for why the marketing and business world might be overhyping AI, covering what laypeople typically misunderstand about it, why marketers and executives are so eager to embrace AI despite transparency issues, and Andrew’s concerns about agentic AI, which is powered by black box algorithms. The conversation wrapped with some of the AI functions Andrew believes have real, tangible value right now.

On “Marketing News You Might Have Missed,” Mike and show producer Ryan Dinger discussed a concerning report that shows marketing and advertising jobs shrunk again in April, marking the fifth straight month for this trend. The pair covered how this ongoing story might create an environment in which brand-side marketers and agency pros are reticent to take creative risks, an unfortunate development when brave decision making is key to standing out from the competition.

Did your brand develop a campaign that built authentic relationships with diverse audiences and drove real business growth last year? Submit it for consideration in the ANA’s Multicultural and Inclusive Marketing Excellence Awards by visiting www.anamulticulturalawards.org.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

Starting a new brand from scratch might sound like a dream to some marketers and a nightmare to others. But it is exactly what Sherry Graziano was tasked with when she signed on as head of digital, client experiences, and marketing at Truist Bank back in 2019, right as the company was formed from a merger between BB&T and SunTrust Banks. She joined On Scope host Mike Berberich to discuss how she tackled the challenge head on, capitalizing on the opportunity to shape a new brand in her vision. The pair discussed the advantages of disadvantages of launching a brand from zero, how Sherry approached imbuing the new Truist brand through every customer touchpoint, how her team was able to pivot when the pandemic happened just before launch, and Sherry’s tips for managing the emotions and discomfort that came from the massive change of merging two already existing organizations.

On “This Week in ANA Magazine,” editor Matthew Schwartz joined the show to spotlight a new story on the new media landscape, which is being driven by the rise of news influencers and is changing how people — and particularly young people — engage with content in general. This new reality is forcing brands to lean into more weird content and a trend called “unhinged marketing.” In light of this new trend, Mike and show producer Ryan Dinger discussed some of their favorite examples of unhinged marketing.

Learn more about the ANA’s on-demand, self-paced Brand-Building Certificate Program and sign up by visiting www.ana.net/brandcertificate.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

Doug Zarkin has spent his career helping brands deliver experiences that make them impossible to ignore. His book, Moving Your Brand Out of The Friend Zone, offers a master class on nuanced strategies that elevate the brand beyond surface-level connections to deeper, more engaged customer relationships. He joined host Mike Berberich to discuss how brands can empower frontline customer service employees to make empathetic choices when dealing with unhappy customers, what many brands get wrong in their approach to customer service, and how to communicate the importance of quality customer interactions at every touchpoint to the C-suite.

On “Marketing News You Might Have Missed,” Mike and show producer Ryan Dinger discussed a PQ Media report that suggests media might be facing an extinction level event and hypothesized what brands might do to succeed should traditional and digital media no longer be the boon for marketing that it once was.

Don’t miss your chance to attend marketing’s premier annual event! Check out the agenda and register for the 2025 ANA Masters of Marketing Conference by visiting www.ana.net/masters.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.

USAA has been putting on a clinic when it comes to PR and marketing collaboration. In this episode, USAA CMO Francesco Lagutaine and Chief Corporate Affairs Officer Lindsey O’Neill joined the show to give listeners an inside look at what the secret to their success is, especially when so many brands are falling short on getting marketing and PR in sync. Along with host Mike Berberich, the duo discussed the origins of the marketing-PR disconnect, how middle managers and associates can affect upward cultural change, and the brand’s annual Army Navy Game activation, which is a masterclass in communications execution.

On “This Week in ANA Magazine,” IBM’s new large language model tool, dubbed “Brand Brain,” is raising some eyebrows, but it might be a bellwether for some very powerful AI-powered applications that will soon be added to the marketer’s toolbelt.

If you’re an ANA member who wants to learn more about how to get the most out of your membership, you can register for the complimentary “Unlocking the Power of ANA Membership” webinar by visiting www.ana.net/mem-webinar.

The On Scope team would love to hear from you! If you have a topic or guest idea for the show, you can email us at onscope@ana.net.