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On Call, Off Script

On Call, Off Script

De : Jackson Health System
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Every month, we drop two new episodes packed with lively conversations featuring Jackson’s top experts. From the latest health trends and groundbreaking innovations to fascinating medical curiosities and inspiring patient stories, no topic is off limits.

But we don’t stop there. Special guests from our community pop in and share their unique perspectives, making every episode engaging and relatable. Our mission? To showcase Jackson as Miami-Dade’s healthcare destination of choice, and a trusted name in medicine worldwide.

On Call, Off Script: a Jackson Health System podcast.

Copyright 2025 All rights reserved.
Hygiène et vie saine
Épisodes
  • What Does Your Poop Say About Your Health? Colorectal Surgeons Explain
    Oct 28 2026

    Episode 30: The color of your poop can tell you a lot about your health but sometimes having the conversation can be tough to sit in.

    On this episode of On Call, Off Script, host Ruelle Champion is joined by comedian and online personality Mario Ramil for a very candid conversation about something everyone does, but few people actually talk about: pooping.

    Jackson Medical Group colorectal surgeons Dr. Marianna Zeichen and Dr. Gustavo Rubioease into the conversation about changes in stool color, why constipation causes problems, and when bleeding should be checked by a doctor. They also explain what actually happens during a colonoscopy, why colorectal cancer screening now starts at age 45, and why younger adults shouldn't ignore symptoms because they think they're “too young.”

    This episode takes the awkwardness out of talking about your poop and explains why paying attention to it is an important part of your overall health.

    Guest Bios:

    Mario Ramil is a comedian and online personality who joins On Call, Off Script as theshow’s first co-host, bringing humor and plenty of frank questions to the more sensitive topics that people have about their colon health. His candid conversation with the surgeons also highlights the importance of breaking stigmas around digestive and colorectal health.

    Dr. Marianna Zeichen is a colorectal surgeon with Jackson Medical Group who practices in south Miami-Dade County. She brings a patient-centered perspective to conversations that can be uncomfortable, like rectal bleeding, changes in bowelmovements, and physical rectal exams. Dr. Zeichen emphasizes the importance of building trust with patients and encouraging people to speak up about symptoms they might otherwise dismiss or feel embarrassed to discuss.

    Dr. Gustavo Rubio is a colorectal surgeon with Jackson Medical Group who practices at Jackson West Medical Center. Dr. Rubio treats patients with a variety of colorectal concerns and helps evaluate issues like constipation, changes in bowel habits, and rectal bleeding. He explains why doctors need patients to be specific when describing their bowel habits and helps listeners through what to expect during a colonoscopy.

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    23 min
  • How A Healthcare Podcast is Made | Behind the Scenes of On Call, Off Script
    Oct 14 2026

    Episode 29: In this episode of On Call, Off Script, we take listeners behind the scenes of Jackson Health System’s podcast to meet the group who help bring each episode to life.

    The creative and branding and multimedia teams share how On Call, Off Script came to be, from the early beginnings in 2019 as “A Dose of Jackson,” to the launch of the podcast we all know today. They talk about how topics are brainstormed, the design of the podcast studio, and the small details that help guests feel comfortable.

    What makes a great episode? Genuine conversations, compelling stories, unexpected moments, and the freedom to let our medical experts, patients, and community partners speak from the heart.

    Whether you've listened to every episode or are discovering On Call, Off Script for the first time, this is your chance to meet the people behind your favorite healthcare podcast!

    Guest Bios:

    Maria Coloma is interim manager of Jackson Health System's Creative and Branding team, where she works on design, wayfinding, and creative projects that help improve the experience for patients, families, and employees. As one of the creative minds behind the podcast, Coloma shapes the podcast's visual identity and studio environment, including its signature blue velvet couch.

    Jeremie McLeod is Jackson Health System's Multimedia Program Administrator, overseeing photography, video, and visual storytelling. He was instrumental in developing the blueprint for On Call, Off Script. Now, McLeod works on the podcast’s technical production after implementing a one-man audio/video recording system.

    Daniela Reyes is the creative and branding specialist for Jackson Health System. Her work on the podcast includes creating a welcoming on-camera environment, overseeing visual details, and serving as a floor director during production. Reyes helped develop the podcast's visual storytelling, including the idea behind the On Call, Off Script logoanimation during the opening sequence.

    Phillip Robinson is a multimedia specialist who works as Jackson Health System’s primary photographer for special events, requests, and headshots. Robinson plays multiple important roles in simultaneously operating the cameras and audio, capturingbehind-the-scenes content, and ensuring each production runs smoothly for nearly every episode.

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    32 min
  • More Than Medicine: How Hospitals Support Your Mental and Emotional Health
    Oct 1 2026

    Episode 28: Being in the hospital can be overwhelming, whether you're a child facing a scary procedure or an adult receiving a life-changing diagnosis. In this episode of On Call, Off Script, a Jackson Health System podcast, we explore the emotional and psychological side of hospital care with clinical health psychologist, Lisa Alpizar, PsyD, with the Consultation Liaison Psychology Service for Jackson Behavioral Health and Talia Mor, Child Life Specialist from the Creative Care Team at Holtz Children's Hospital.

    In this episode, Dr. Alpizar explains what her team of specialists do and how they help patients and families cope with their hospital experience, whether it's from a traumatic accident, a new diagnosis, to starting cancer treatment, and end-of-life care. The clinical psychology team works alongside medical teams to help patients navigate the immediate emotional and social impact of illness and hospitalization.

    The episode also takes us inside the world of the Creative Care Team, who use education, play, and other therapeutic activities, such as music therapy, animal-assisted therapy, and recreational therapy, to help children understand and cope with medical procedures and difficult experiences.

    Healing isn't only about treating the body. It's also about helping people feel heard, supported, and like themselves again no matter their age.

    Guest Bios:

    • Lisa Alpizar, PsyD, is a clinical health psychologist for Jackson Behavioral Health on the consultant liaison psychology team. Her team works alongside various medical specialties to help hospitalized patients cope with the emotional and social impact of illness, injury, and major diagnoses. Dr. Alipzar’s specialty is health psychology, which considers the biological, social and emotional factors involved in medical and health conditions. She also has extensive training in psycho-oncology and works with oncology patients, including patients receiving care at the Taylor Breast Health Center at Jackson Memorial Hospital.
    • Talia Mor is a child life specialist with the Creative Care team at Holtz Children’s Hospital. She helps children and families understand and cope with hospitalization, medical procedures, and difficult diagnoses through developmentally appropriate education, play, therapeutic activities, and other forms of support. Mor’s team is an interdisciplinary group that grew from only a child life department to now include disciplines like music therapy, animal-assisted therapy, and recreational therapy.
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    32 min
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