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New Norms in Communication

New Norms in Communication

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In this episode of Grow Trust Lead, Victoria Hepburn and Alanna Levenson tackle the pressing challenges and opportunities presented by the new norms in corporate communication. As the lines between human and digital interaction blur, what does it mean for leadership, team dynamics, and our ethical responsibilities?

From the surprising use of bots in interviews to the crucial importance of forewarning in digital interactions, explore how we can navigate the future of work with integrity, empathy, and innovative thinking. Tune in to discover how to adapt and thrive in an ever-evolving corporate landscape.

Articles Mentioned:
1) "Why did you send a bot to my meeting?" by Bruce from the "Make Work Better" Newsletter Daisleyhttps://open.substack.com/pub/makeworkbetter/p/why-did-you-send-a-bot-to-my-meeting
2) "The new phone call etiquette: Text first and never leave a voice mail" by Heather Kelly from the Washington Post https://www.washingtonpost.com/technology/2023/09/25/cell-phone-etiquette-call-voicemail/

Key Moments
00:00:00 - Kickoff: Unveiling the Heart of Grow Trust Lead.
00:00:43 - When Bots Interview: A New Era or Ethical Dilemma?
00:04:03 - Sending Bots to Meetings? Unpacking the New Reality
00:08:11 - What is the Etiquette for Digital Dialogues?
00:13:54 - Beyond Bots: Nurturing Human Ties Amidst AI
00:22:31 - New Corporate Phone Rules: Text Before You Call and No Voicemail Please
00:29:54 - How to Set The Rules For Your Team
00:31:09 - Wrapping Up: Balancing Tech with Touch in the Corporate World

Music Credit: Music from https://www.zapsplat.com

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