Communication is something most of us take for granted. And yet, the difference between being able to communicate effectively and being prone to regular miscommunication can have a profound effect on the quality of one’s business, social and romantic relationships.

In this episode, Bill explores the surprisingly complex nature of the communication process and offers tips to avoid miscommunication.

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Life coaching is a much misunderstood concept. Part of the reason for that can be attributed to the generic nature of the term itself.

So what exactly is meant by the word ‘life’ in the context of understanding what life coaching is and what life coaches do?

Join Bill as he unpacks this intriguing topic.

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One unfortunate side effect of the 'sound bite' world we live in nowadays is the detrimental impact it has had on effective communication. Short, sterile and poorly constructed emails and texts have all but removed the ability to detect the communicator's authentic intent.

Listening, that vital tool for getting to understand and relate to others, has diminished in integrity and relevance as communications become increasingly remote and self-serving in nature.

Fortunately, there is one discipline where listening—and specifically, listening generously—remains a crucially important art form.

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