Michael Haynes - Closing the Trust Gap Podcast
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Michael Haynes - Closing the Trust Gap Podcast
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Closing the Trust Gap Podcast
Episode #4 - Trustworthy Connections with Michael Haynes
Michael Haynes - SME Business Growth Specialist
Michael’s LinkedIn Profile: https://www.linkedin.com/in/michaelhhaynes/
Michael’s Website: https://listeninnovategrow.com/
1:52 - Getting to know Michael and the work he does
7:58 - Transformations Michael sees in companies that understand trust is foundational to their work
10:07 - Why trust has been neglected in companies
13:50 - Critical elements of technical listening
14:00 - Listening to yourself
14:20 - Listening to the market
15:04 - Listening to the customer or buyer
15:43 - Advice, Insights, and Recommendations (“A-I-R”)
16:22 - Listening from a non-technical perspective (active listening)
19:55 - A lack of focus is a fruit of distrust
25:29 - Connecting with Michael
“Pawns are expendable when profit is king.”
The Closing the Trust Gap Podcast is proudly sponsored by TrustCentric
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