In this episode of Making Connections, Telehouse’s Nick Layzell hosts a conversation about the steep rise in bandwidth requirements and how it’s impacting every sector. Joining Nick are two experts in the field of connectivity: Jennifer Holmes, CEO of the London Internet Exchange (LINX) and Mark Daley, Director of Digital Strategy & Business Development at Epsilon.

Together, they discuss the drivers behind the increase in bandwidth demand, how infrastructure is adapting to meet that demand and the steps that LINX, Epsilon and Telehouse are taking to match future requirements. Looking ahead, the group explore how AI will drive the next wave of bandwidth demand, with smart devices and edge computing also set to play major roles.

Want to know more? Visit telehouse.net for additional insights.

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In this special International Women’s Day episode of Making Connections, guest host Nadia McIntosh explores the evolving role of women in the data centre industry with three inspiring guests: Michelle Wainwright, Operations and Board Director at EkkoSense; Soraya Kashefi, Technical Customer Success Manager at EkkoSense; and Silvija Skinderskyte, PMO Lead at Telehouse.

Together, they discuss the challenges of working in male-dominated environments, from breaking through hiring barriers to navigating leadership dynamics. They also highlight the progress being made, from greater workplace flexibility to the increasing visibility of women in technical roles. The conversation delves into the importance of mentorship, workplace culture and leadership styles, as well as the ongoing impact of unconscious bias.

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The expectations of customer service have changed dramatically, with organisations seeking more than just problem-solving. Today, they demand strategic partnerships, tailored support, and proactive communication to help them navigate increasingly complex challenges. So how can businesses adapt to meet these rising demands and deliver true value?

In this episode of Making Connections, host Nick Layzell, Customer Success Director at Telehouse, is joined by Neal Bowman, Senior Service Operations Manager, and Melissa Heaven, Senior Customer Success Manager. Together, they explore the changing nature of customer service and how providers are rethinking their approach to meet these demands.

They also discuss Telehouse’s Customer Plus service as an example of how tailored solutions can strengthen partnerships and support evolving needs.

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