Épisodes

  • The AI hangover in insurance: pilots are everywhere, but value is hard to capture

    The AI hangover in insurance: pilots are everywhere, but value is hard to capture
    Dec 18 2025
    In this special Christmas edition, host Eduardo turns the mic inward: no external guest this time, but a conversation with two Wavestone colleagues to introduce "GLITCH werkstatt", our hands-on build-and-test studio for the Insurer of the Future. Eduardo is joined by Thorsten Schrader, Partner and Insurance Sales Lead, and August Meyer, Enterprise Architect and GLITCH co-founder. The conversation looks at the gap between AI ambition and day to day reality in insurance and how GLITCH is used to pressure test ideas against real constraints.
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    35 min
  • The Art of Letting Go. Winning with Decommissioning.

    The Art of Letting Go. Winning with Decommissioning.
    Sep 8 2025
    Decommissioning software creates the space and clarity an organization needs to focus on what comes next. In this episode of LOVE, TECH, AND THE FUTURE OF INSURANCE, Eduardo D’Alma talks with Adam Lantner, EMEA Region CIO & Head of Technology at Aon, about how retiring legacy systems can sharpen focus, and open the door to new opportunities. Through real-world stories and creative approaches like the “Legacy Index,” Adam shows how decommissioning becomes a strategic move that energizes teams and accelerates transformation. You’ll hear: • Why decommissioning is more than “switching things off” • How to turn legacy clean-up into a shared cultural success • The human side of letting go and why people can be deeply attached to old systems • Creative ways to make decommissioning engaging and measurable
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    46 min
  • Leading Change in Insurance: From IFRS 17 to AI

    Leading Change in Insurance: From IFRS 17 to AI
    Jul 21 2025
    In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., Eduardo is joined by Valerio Pagano, Chief InfoTech Officer Group Functions at Swiss Re, to explore the human and organizational side of transformation in insurance. They dive into three key topics: – How company culture enables, or hinders change – The real organizational impact of IFRS 17 beyond compliance – Why AI requires not just tools, but a mindset shift across the enterprise A candid conversation about leadership, curiosity, and building a culture ready for the future.
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    35 min
  • The Protector Mindset - AI's Role in Shaping the Future of Insurance

    The Protector Mindset - AI's Role in Shaping the Future of Insurance
    May 12 2025
    In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., Eduardo D’Alma speaks with Frank Schmid, Chief Technology Officer at Gen Re, about how AI is transforming the role of the insurer into that of a true protector. Together, they explore what it means to redefine the triangle of trust, security, and people in a world shaped by real-time risks, digital acceleration, and generative AI. From weather forecasting breakthroughs to the future of organizational design, this conversation offers deep insights for anyone navigating the evolving landscape of insurance and technology.
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    42 min
  • From Traditional to Trailblazing - Asia Rising

    From Traditional to Trailblazing - Asia Rising
    Mar 18 2025
    How did a Chinese insurer like Ping An transform into a global powerhouse in just 35 years? What makes Asia’s InsurTech scene so unique, and what can the rest of the world learn from it? In the premiere episode of Love. Tech. And the Future of Insurance., host and Wavestone partner Eduardo D’Alma explores these questions with insurance futurist and bestselling author Theresa Blissing. Drawing from her book The Future of Insurance – Asia Rising, Blissing shares insights from years of experience in Asia’s insurance landscape.From on-demand micro-insurance for gig workers to AI-driven financial advisory tools, we uncover the customer-centric strategies, cultural mindsets, and cutting-edge technology driving Asia’s most innovative insurance players. If you’re passionate about the future of insurance, this is where it’s happening.
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    43 min