Épisodes

  • The Way Customers Are Finding Your Inventory Is Changing. (And What to Do About It)
    Feb 24 2026

    Your customers aren't Googling anymore — they're asking AI. On this episode of LotTalk powered by LotPop, Chris Keene and Renaldo Leonard break down two terms that every dealership needs to understand right now: Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO). Learn why most dealer websites are invisible to AI-driven search engines like ChatGPT and Google Gemini, what the buying habits of millennials and Gen Z mean for your digital strategy, and the specific steps you can take this week to turn your website into an answer machine that generates real leads. Plus: how to pressure-test your vendors and why factory vehicle descriptions are costing you traffic. If you're a used car manager or dealership professional serious about staying ahead of the curve, this episode is one you can't afford to skip.

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    50 min
  • Stop Leaving Money on the Table: The Case for Leasing in Today's Market
    Feb 17 2026

    Discover why dealers are missing out on one of the most powerful profit tools in automotive retail. Industry veteran Jim Holman joins the LotTalk hosts to break down the real benefits of leasing programs - from improved customer retention and service revenue to better inventory management and reduced floor plan exposure. Featuring actionable strategies on training, F&I structure optimization, and creating a sustainable inventory pipeline that keeps customers coming back. Perfect for used car managers, GMs, and dealer principals ready to stop overlooking proven fundamentals.

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    1 h et 7 min
  • Why Your Photos Are Killing Deals Before They Start
    Feb 10 2026

    In this eye-opening episode of LotTalk, performance engineer Eric Gidney joins hosts Chris Keene, John Anderson, and Renaldo Leonard to expose the merchandising and lead management failures silently killing dealer profits in 2025. Eric shares real secret shopping results, explains why template responses are costing you deals, and provides a step-by-step framework for auditing your digital showroom. Whether you're a used car manager, general manager, or dealer principal, this episode delivers practical takeaways you can implement Monday morning to protect margins and improve conversion rates. Topics include: quality merchandising standards, defending price online, trade-in value negotiations, CRM response strategies, and the critical connection between digital presentation and gross profit. Powered by Lotpop.

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    58 min
  • The Discipline Gap: Smart Dealers Are Ditching Gut Instinct
    Feb 3 2026

    Join Chris Keene, John Anderson, and Renaldo Leonard as they break down critical insights from industry veterans Frank Knox and Brian Benstock. Discover why data-driven decision-making beats gut instinct in used car acquisition, how to build disciplined processes that actually work, and why clarity in your operations is the key to dealership profitability. Learn practical strategies for reducing friction, improving inventory turns, and creating better experiences for both customers and staff. Perfect for used car managers, general managers, and dealer principals looking to elevate their acquisition game in 2025.

    Learn More at www.lottalkpodcast.com

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    57 min
  • Your Aged Inventory Problem Is Really a Bucket Management Problem
    Dec 16 2025

    Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable tactics for moving high-dollar inventory before year-end, the critical mistakes in merchandising that cost you leads, and how to position your dealership for a strong 2026. Perfect for used car managers, dealer principals, and anyone looking to maximize profitability in challenging market conditions.


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    1 h
  • Dealers, Stop Majoring in the Minors!
    Nov 4 2025

    In this no-nonsense episode of LotTalk, Chris Keene, John Anderson, and Renaldo Leonard take aim at overcomplicated dealership habits and inflated egos holding used car operations back. Learn how to simplify your inventory process, sell more cars in the first 30 days, and walk your virtual lot like your physical one. Actionable insights every used car manager needs before heading into 2026.


    Learn More @ www.lottalkpodcast.com

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    59 min
  • LotTalk Podcast: Sourcing That Sells
    Sep 16 2025

    Learn how to transform your dealership into a true buying center. In this episode of LotTalk, Erik Vigil, John Anderson, and Renaldo Leonard share strategies for smarter inventory sourcing, avoiding aged units, and training your team to acquire more trades. Discover actionable ways to stock what sells, pay your staff to source vehicles, and stay ahead in today’s competitive used car market.


    Learn more at ⁠⁠⁠⁠⁠www.lottalkpodcast.com⁠

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    1 h et 1 min
  • LotTalk Podcast: Jasen Rice on Market Trends Every Dealer Must Watch
    Aug 27 2025

    In this episode of the LotTalk Podcast, Chris Keene and John Anderson sit down with Lotpop founder Jasen Rice for a market update dealers can’t afford to miss. They discuss why shopper activity is slowing, how to prevent aging inventory, the truth about used car shortages, and why bucket management and leasing are critical strategies right now. Packed with practical advice, this episode will help used car managers boost volume and gross—without choosing between the two.

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    1 h