Theresa Sigillito Hollema explains her origins of her work as an interculturalist and her recent focus on building capacity for virtual teamworking.

Video chapters

0.00 Intro and hello to Theresa Sigillito Hollema

Theresa’s journey into intercultural work

6.08 Dating advice from an interculturalist

How to find a Dutch husband

9.15 Rock star interculturalists

What’s it like to work with one of them?

11.26 Why is virtual collaboration so hard?

Technology, distance, culture and time. The relationship between culture and techn.

15.26 The Caldo model

Why context matters and three ways that culture impacts the virtual team. Th first way: within the team.

18.21 How has tech changed intercultural experience

Drivers of change in cultural competence

19.32 What’s harder: geographic or cultural distance?

Is a colleague outside of driving distance difficult to collaborate with?

21.40 The 2nd way: between the locations

Another way that culture impacts virtual teams and the risk of cliques forming.

24.03 The 3rd way: outside the team

The surrounding culture can have impact in surprising ways and also give the virtual team enormous potential.

28.56 Competences for global virtual teams

Cultural competence, virtual competence and what virtual competence consists of.

33.22 Writers and thinkers

Who is doing interesting research and public engagement bringing together culture and virtual?

37.30 Is virtual collaboration an afterthought?

Are we planning teams for effective collaboration?

43.00 Becoming a virtual collaboration consultant

Creating programmes for virtual teams

51.06 More about the Caldo model

A model for culture + distance

58.47 Theresa’s contribution to the Intercultural Toolbox

A Slack group for you if you are interested in virtual collaboration.

1.00.50 Contacting Theresa

Twitter, linkedin, web

Culture Count

Coming up in conversation were USA, UK, India, Netherlands, Italy, in order of mentions.

https://interculturaltoolbox.org/episodes/virtual-team-outperform-others

Barbara StClaire Ostwald talks about her role in accreditation of coaches and her evolution into new areas of support for people crossing cultures.

0.00 Welcome

What cultural baggage has Barbara St.Claire-Ostwald been carrying?

7.31 IFIs

What is an IFI and what was the entry point of Barbara into the intercultural field?

10.01 Culturenomics

An intercultural coaching business

11.47 Making a website

The biggest challenge of making a website as a solo entrepreneur. Publishing your accreditations on your own website.

17.24 Working for an accreditor

APECS and the journey towards becoming a master accredited coach. The ICF, the EMCC and other coaching associations. Capabilities-based accreditation versus competencies-based accreditation.

27.20 Levels of accreditation

What if you aim too high with your accreditation target?

30.04 Coaching accreditation for interculturalists

What coaching accreditations should interculturalists consider?

31.30 Accreditation as an interculturalist

What is the value of specialist intercultural accreditation?

41.45 Choosing an accreditor

What makes a good accreditation body?

43.35 Future accreditation

What are the trends and will we need accreditation when we can measure impact?

47.07 Barbara’s contribution to the Intercultural Toolbox

A roundabout way of coaching

40.03 Barbara's next move

How will Culturenomics and APECS evolve?

52.25 Contacting Barbara

Email is good!

Culture Count

Coming up in conversation were Poland, USA, UK, South East Asia, Romania, India, Germany and China in order of mentions.

https://interculturaltoolbox.org/episodes/how-much-accreditation-matters

Martha Aynalem explains her origins of her work as an Ethiopia-based interculturalist

Video chapters

0.00 Welcome

A power cut that caused a new connection

03.47 A journey into intercultural work

An intervention by a friend led to a new direction. A global mindset built in Addis Ababa.

9.32 Keeping local roots as an interculturalist

A consultancy that is built on listening and delivering an anthropologically-based design for successful projects.

14.07 What do Desert Rose interculturalists do?

Organisational development; project design; personal development; training using gamification

17.33 Why do clients need anthropologists

Beware well-intended mistakes caused by lack of local knowledge. How interculturalists can help prevent project failures.

24.00 What kind of training works for illiterate farmers?

Taking training out of the classroom.

31.48 Winning long-term investment from clients

Keeping integrity when targeting real impact sometimes means going further than the funding stretches and sometimes politely saying no to clients whose funding cannot achieve their goals.

36.30 Anthropologists and engineers in collaboration

Striving for mutual respect makes working with other professions a good experience for both sides.

41.53 Targetting impact

Measuring impact by collecting stories.

43.58 Sources of creativity and competence

Where did the Desert Rose approach come from and how could other interculturalists follow the Desert Rose lead?

52.50 Martha Aynalem’s contribution to the intercultural toolbox

Making the work of an interculturalist a truly rich one.

54.28 Expansion

Taking this work into new regions of Africa and building the company’s coaching offering.

55.59 Contacting Martha

Linkedin and Desert Rose Consulting’s website are the best channels for reaching out

Culture Count

Coming up in conversation was: Ethiopia - many times!

https://interculturaltoolbox.org/episodes/interculturalist-designing-engineering-projects

Florence Chabert d’Hieres explains the origins of her work as an interculturalist and her passion for making intercultural ideas fun and accessible

Audio chapters

0.00 Welcome

Being an interculturalist in Dubai. Raising Third Culture Kids. Including children in intercultural training. Florence’s journey into intercultural world.

9.35 The Burger Model of culture

The origins of this idea and how an interculturalist might use it in practice

21.03 The FIGT Conference 2022

Presenting the Burger Model and also the Benefit Mindset at the Families in Global Transition conference

23.33 More on the Benefit Mindsest

Originator and how Florence uses it in training.

26.36 Why did we need the Burger Model?

It’s fun and easy, but this is about exercising your brain muscle

28.08 Resources if you want to use the Burger Model

Get connected with Florence

30.28 Florence’s contribution to the Intercultural Toolbox

Quick and easy movement for a positive mindset.

33.18 Expat Village

Florence’s creation for French-speaking expats

35.57 Contacting Florence

Linkedin, Whatsapp, Instagram and Facebook

Culture Count

Coming up in conversation were Dubai/UAE, Australia, France, Sri Lanka, USA, in order of mentions.

https://interculturaltoolbox.org/episodes/burger

Recorded at the end of 2021, the creative duo behind the Cultural Detective tell its story.

0.00 Introductions

Dianne and Greg’s early life and work. And a nutshell intro to Cultural Detective.

11.49 Cultural Detective at the end of 2021

How Cultural Detective went online.

14.30 Milestones

The big moments when Cultural Detective took a step forward.

19.00 Cameraderie

Old friends at the Cultural Detective reunion

21.02 The Cultural Detective retires

Goodbye party, seeking a buyer, covid, case closed.

25.37 The authors

Opportunities for interculturalists and the hard life being a solo practitioner interculturalist. The authoring process.

29.48 toughest moment

How to you respond to the statement that Dutch men are more likely to be sexist?

32.46 Most-enthusiastic customer

Answering the call of a call centre

34.58 Most fun and most surprising

Sing along with Cultural Detective. It’s not jut a business tool.

37.15 Most popular

Self-discovery

41.56 Heroes of Cultural Detective

Greg Webb, George Simons and many more.

46.15 What’s changed in the intercultural field?

Remember the days when there was enough time to solve people problems? Global Diversity Equity and Inclusion Benchmarks (46.12)

52.15 What’s next for the Cultural Detectives?

Off the grid in Cuba

55.45 Dianne Hofner Sapphire’s contribution to the Intercultural Toolbox

A page of freebies collected over the years. For greg’s contribution, check the intercultural toolbox website.

57.05 Contact info

Web and other contact details for Dianne the photographer and Greg Webb the web master

Culture Count

Coming up in conversation were Japan, Mexico, Hopi, Navaho, Netherlands, India, USA in order of mentions.

https://interculturaltoolbox.org/episodes/who-were-the-cultural-detectives

0.00 Intro to a record-breaking podcast
More resources from this episode than any other episode so far. Visit the episode webpage.

3.02 Gaby’s professional origins

Latest learning via Glasgow’s Digital Institute. The books, organisations and experiences through which she became an interculturalist.

5.33 Mentoring programme for interculturalists

Boost: SIETAR UK’s mentoring programme for interculturalists

9.06 Working at Worldwork

Trust across cultures. Also: what else is Gabriela working on?r

12.56 Building your career at a high-profile intercultural provider

Steps into the work of organisations who are influencing trends in the intercultural field: blogs, certifications, internships. Diversity of roles at large providers, including an insight into her role as a learning solutions designer.

19.40 Pros and cons of freelancing

Flexibility, choice, overwhelm, sporadic work, isolation. How to understand the customer, as an external. Lots of tips here, for example, building your relationship with your project manager.

24.37 Intercultural trainer communities and courses

Frameworks and related communities. Getting maximum benefit from your chosen certification, train-the-trainer or academic courses.

35.48 Journals and books for interculturalists

A balance of academic and personal resources. Lots of links here. Check them out on the episode page!

38.36 Podcasts and social media

More recommended channels and how to prioritise the way you engage.

47.42 Changes coming to the intercultural scene?

Awareness and relevance of intercultural skills and the impact of technology and new business practices.

51.53 Gabriela’s contribution to the Intercultural toolbox

An exercise for people who don’t change overnight (everyone)

53.37 What’s next for Gabriela

Interiela

55.08 Contacting Gabriela

Find her on LinkedIn and connect

https://interculturaltoolbox.org/episodes/boost-your-career-as-an-interculturalist

The creative duo behind the new Intercultural Pendulum model tell the story friendship, collaboration between research and practice, and the formation of the new model.

0.00 Intro

How much do you know about the DMIS, the IDC and the IDI? Hello to Kris and Sundae

2.23 What is the Intercultural Pendulum?

Kris’s personal story. From early exposure to culture to a PhD in the Cultural Field. The origins of the project at living room table. Sundae’s story, how she had swung on the pendulum in her own life.

9.48 Mentoring through cross-cultural experiences

On the importance of reflection and dialogue on the path to wisdom.

11.07 The connections between practice and research

Friendships sustained through research collaboration. Curiosity and validation.

14.37 The traditional model of intercultural competence

What is intercultural competence?

21.49 Introducing the DMIS and the IDC

A linear model of intercultural competence you may have seen before

25.55 Introducing the Pendulum model of intercultural competence

Swinging back and forth, as it is in real life

30.22 Too low on a scale

The feeling you get when you are too low on a scale. A story of inspiration to make something better for coaches and coaching clients.

32.10 Magnets and anchors

What are the magnets pushing us and pulling us towards an over-focus on difference or similarity?

37.51 The development model in the hands of practitioners

Using anchors in practical coaching and mentoring. Not just for progress and growth but for maintenance. The difference between resilience and endurance.

42.15 Exploring the Pendulum model

Avoiding a unidirectional idea of intercultural competence development

49.37 The Pendulum project

Resources for interculturalists in the pipeline. A framework for head, heart and hands: ABCs (affect, behaviour, cognition).

56.03 Getting involved with the Pendulum model

Where to look for Pendulum material and what you’ll find there.

1.02.36 Kris Acheson’s contribution to the Intercultural Toolbox

Feel included

1.06.40 Contact info

Sundae and Kris are available via email and via their organisations

Culture Count

Coming up in conversation were USA, Switzerland, South Africa, Burkina Faso.

https://interculturaltoolbox.org/episodes/what-should-interculturalists-know-about-the-intercultural-pendulum

Viviana Premazzi explains her origins of her work as an interculturalist and the current programme for the development of leadership skills in women

0.00 Welcome

Say hello to Dr Viviana Premazzi

2.38 A programme for women

Is there a discussion about women-only spaces happening in the Mediterranean region?

5.05 Viviana’s journey into intercultural work

Via Brazil, Italy, the United Nations and the USA

12.35 Designing the programme

Goals of the Women’s Leadership Development Programme

14.50 Do women experience cultures differently?

The reality of macho cultures for women in leadership positions

17.33 Delivering leadership training

How should a trainer approach international leadership training taking women’s intercultural needs into account?

19.35 Resources for women leaders

Some recommendations if you are not yet registered for this women’s leadership across cultures dimension

22.10 Viviana Premazzi’s contribution to the Intercultural Toolbox

Something to increase your exposure to the authentic local culture

24.22 What is next for GMD

Plans for the next Women’s Leadership Development programme

26.09 Contacting Dr Viviana Premazzi

She’s easy to find on social media

Culture Count

Coming up in conversation were Italy (four times), Malta (twice) Mediterranean cultures (twice), Afghanistan, Brazil, Italy (north), United Kingdom, in order of mentions.

https://interculturaltoolbox.org/episodes/how-can-we-develop-women-leaders-to-succeed-across-cultures