Épisodes

  • 2026: The Year Insurance Finally Calms Down (Please Don’t Jinx It)
    Jan 8 2026

    Dennis is cautiously optimistic (which is terrifying), Stephanie is calling out the chaos (as usual), and together they try to explain why 2026 might be the year insurance stops punching everyone in the face monthly.


    On the property and auto side, things are… dare we say… stabilizing? Premium increases are slowing, new carriers are popping up, and underwriting is loosening just enough to give people hope. On the health side? Absolute mayhem. Premiums are exploding, legislation is muddying the waters, and more people are quietly asking, “Do I really need insurance… or just luck?”


    From reinsurance and deductibles to politicians meddling where they shouldn’t and why “free healthcare” is never actually free, Dennis and Stephanie break it all down with zero filters, strong opinions, and more than a few side rants.


    Spoiler: nothing is getting cheaper — but it might stop getting worse. And right now, that counts as good news.


    Chapters


    00:00:00 – Welcome to 2026: Lower Expectations, Lower Increases

    00:10:33 – Home & Auto Rates: Still High, Just Less Insulting

    00:12:49 – Reconstruction Costs vs. Reality (Spoiler: Math Ain’t Mathing)

    00:17:34 – COVID, Freezes, and Why Everything Broke at Once

    00:21:25 – Politicians, Insurance, and Why This Never Ends Well

    00:25:06 – Health Insurance Premiums: Choose Your Own Financial Disaster

    00:32:54 – Dropping Coverage, Going Bare, and Hoping Nothing Happens

    00:37:39 – Preventative Care: Use It Before You Rage Quit

    00:42:15 – Socialized Medicine: Great If You’re Healthy, Awful If You’re Not

    00:43:05 – Taxes, Incentives, and Why Nothing Is Actually “Free”


    Email: Contact@IGWpodcast.com

    Facebook: https://www.facebook.com/InsuranceGoneWild


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    Panatela Group: https://panatelagroup.com/

    Call: 817-753-0093

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    46 min
  • AI Is Taking Our Jobs… But Can It Underwrite a Dance Floor?
    Jan 1 2026

    AI is everywhere right now—writing emails, answering phones, predicting the weather (badly), and apparently trying to underwrite insurance. So naturally, Dennis and Stephanie sit down to ask the important questions: Is AI actually smarter than people… or just faster at being confidently wrong?


    From financial advisors and political insider trading to hailstorms, dance floors, restaurant liquor percentages, and that one client who thinks a rear-end collision destroyed their serpentine belt, this episode goes deep into where AI might help insurance—and where it absolutely should not be trusted without adult supervision.


    They argue (a lot), agree (occasionally), roast carriers for not knowing their own appetite, and somehow end up with Stephanie defending AI and Dennis yelling at bots. If you’ve ever been told “yes,” then “no,” then “well… maybe” by underwriting—this one’s for you.


    Human touch still matters. AI still guesses. And no, the robot cannot answer your question.


    Chapters


    00:00:00 - Welcome Back to Chaos (It’s Been a Week, Again)

    00:01:11 - AI Is Affecting Everything… Including Our Patience

    00:02:46 - Financial Advisors, Algorithms, and Following Politicians’ Trades

    00:04:05 - Why Insurance Companies Tried to Kill Agents (And Failed)

    00:06:19 - Where AI Actually Touches Agents Today

    00:08:11 - New Construction, Bad Data, and AI Saying “No” for the Wrong Reasons

    00:11:36 - Weather Prediction: Why 45% Rain Means Nothing

    00:13:15 - Actuaries, Guessing, and Why Rates Keep Going Up

    00:17:05 - Claims Without Adjusters (What Could Possibly Go Wrong?)

    00:18:39 - Fraud, Roof Photos, and Why Your Neighbor’s House Matters

    00:20:32 - Fender Benders, Fake Damage, and the Serpentine Belt Incident

    00:23:28 - When AI Should Flag Claims (But Not Decide Them)

    00:26:19 - Chat Bots, Phone Bots, and Dennis’ Deep Hatred of All Bots

    00:29:48 - Underwriting Appetite: Restaurants, Alcohol, and Dance Floors

    00:33:56 - Calling Back Until You Get the “Right” Answer

    00:38:54 - Human Error vs Automation (The Real Problem)

    00:41:12 - Stephanie Accidentally Defends AI

    00:42:40 - The Future of AI, Human Touch, and Why This Argument Isn’t Over

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    44 min
  • Santa’s Insurance Nightmare & Holiday Claim Chaos
    Dec 31 2025

    It’s the Christmas edition of Insurance Gone Wild, which means Dennis and Stephanie are festive, tired, and absolutely done with “quick questions” that are definitely claims.From a brutally accurate insurance-themed Christmas poem to breaking down the absurd amount of coverage Santa would actually need to operate the North Pole, this episode hits all the holiday chaos agents know too well. Frozen pipes, last-minute coverage regrets, RV winterization fails, uninsured December gambles, and why nobody should ever say “hypothetically” to an insurance agent.It’s funny, painfully real, slightly unhinged, and exactly what happens when holiday cheer meets deductibles, exclusions, and reality. Merry Christmas… now what are your limits again?⏱️ Chapters00:00:00 – Christmas at the Agency (Yes, We’re Still Working)00:01:26 – ’Twas the Night Before Christmas… Insurance Edition00:04:04 – “Just a Quick Question” (It’s Never Quick)00:06:31 – What Insurance Does Santa Actually Need?00:09:28 – Naughty vs. Nice: HR Problems at the North Pole00:11:19 – Liquor Liability, Eggnog & Bad Decisions00:12:16 – Holiday Claims: Fire, Water & Theft Season00:14:10 – Why Winter Damage Hits the South Differently00:16:08 – RV Winterization Mistakes You’ll Regret00:20:04 – One Freeze Is All It Takes00:24:26 – Traveling for the Holidays? Protect Your House00:26:13 – December & January: The Worst Months to Be Uninsured00:29:08 – Health Insurance While Traveling (Read the Fine Print)00:31:08 – Final Holiday Advice & Reality CheckEmail: Contact@IGWpodcast.comFacebook: https://www.facebook.com/InsuranceGoneWildGet a Quote!Panatela Group: https://panatelagroup.com/Call: 817-753-0093

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    33 min
  • Going Naked… Is An Insurance Thing
    Dec 21 2025

    Texas is the only state where workers’ comp isn’t required… which leads a lot of business owners to hear “optional” and translate it as “free pass.” Dennis and Stephanie break down what workers’ comp actually does, why Texas is so weird about it, what “going naked” really means, and the very un-fun reality: even if you don’t carry a policy, you may still be on the hook for medical bills, lost wages, and lawsuits.


    They also get into monopolistic states (where you have to buy comp through the state), why workers’ comp coverage is regulated (so it’s basically the same everywhere), how class codes can make or break your premium, and the classic “they got hurt over the weekend but limped in Monday” problem.


    Questions / comments / rude remarks: 817-753-0093

    Email: contact@igwpodcast.com

    And yes—like, subscribe, and do it “for the love.”


    Chapters


    00:00 - Welcome back: “It’s been a week” (again)

    00:01 - Movember, Dwight Yoakam vibes, and losing shirt buttons

    00:02 - Workers’ comp 101 and why Texas is the outlier

    00:03 - “Not required” doesn’t mean “no liability”

    00:04 - The official Texas term: “going naked”

    00:06 - Why words like “consummation” should’ve stayed out of contracts

    00:07 - Monopolistic states: when the state is your workers’ comp carrier

    00:08 - Workers’ comp history: from ancient injuries to modern policies

    00:10 - Big point: workers’ comp coverage is regulated (same coverage, different price)

    00:11 - Class codes + asking better questions = fewer ugly surprises

    00:12 - Claims perspective: workers’ comp feels “guilty until proven innocent”

    00:13 - Employer’s liability: where the lawsuit limits actually matter

    00:16 - Occupational accident insurance: cheaper, but you’re not lawsuit-proof

    00:18 - Industrial Revolution injuries and the “unholy trinity” defenses

    00:23 - Quick U.S. timeline: Wisconsin first, Mississippi last

    00:24 - “I don’t have employees, they’re all 1099” (here we go…)

    00:26 - If your subs don’t have their own insurance, it climbs the ladder

    00:28 - Ballpark premium talk + how to bake comp costs into pricing

    00:33 - Peace of mind vs. the unknown cost of “something happens”

    00:36 - Lawsuit extras: loss of consortium (yes, that one)

    00:38 - The billboard effect: why lawsuits are everywhere now

    00:41 - Nuclear vs. atomic verdicts (and lawsuit financing)

    00:44 - Wrap-up: Texas comp isn’t required, but risk still shows up to work

    00:47 - Final plug: call, email, like, subscribe “for the love”




    Email: Contact@IGWpodcast.com

    Facebook: https://www.facebook.com/InsuranceGoneWild


    Get a Quote!

    Panatela Group: https://panatelagroup.com/

    Call: 817-753-0093

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    49 min
  • Your Insurance Claim Isn’t a Mystery Novel (But Sometimes It’s Close)
    Dec 12 2025

    Ever get an insurance story from a “friend of a friend” and it somehow ends with “and then they didn’t pay”? Dennis and Stephanie unpack what a bad day in insurance really looks like—when it’s just the telephone game, when it’s actually the carrier being… the carrier, and when you find out the “life insurance policy” is actually a life insurance… not-a-thing.


    Also: alien abduction insurance is real, apparently goldfish surgery is real, and Dennis once paid $100 for a $7 rat to receive what can only be described as boutique medical care.


    Plus, they get into why “cheap” coverage can be wildly expensive later, why higher liability limits make your insurance company suddenly develop motivation, and how one claim can turn into a whole bad year if you’re underinsured.

    Chapters

    00:00 - Welcome to Insurance Gone Wild… and apparently “hair”

    00:23 - “Who is she?”: marriage, mystery hairs, and poor Brian

    01:16 - What’s a “worst day in insurance” really look like?

    02:14 - The telephone game: why claim stories never add up

    03:34 - “Company X” and the roof claim fight you can set your watch to

    04:32 - Plot twist: Company X actually pays a roof claim (everyone panics)

    06:38 - Agents begging carriers: just do the right thing

    07:23 - “Company Y” and the reputation faceplant (lawsuit talk)

    08:19 - The “don’t pay claims” playbook and why cheap is… cheap

    09:10 - Landlords vs. homeowners: who can afford to gamble?

    10:28 - The $100 x 15 rental homes math moment

    11:26 - The gut-punch call: “We had a death… what life policy do they have?”

    12:57 - How much life insurance is enough (and why “some” beats “none”)

    14:50 - Emotional whiplash: alien abduction is the next step, obviously

    15:28 - Yes, alien abduction insurance is real (and the probing logistics)

    17:32 - Pet insurance gets unhinged: goldfish surgery + Dennis’ rat IV saga

    20:14 - The rat dies anyway (because of course it does)

    22:48 - A million-dollar mustache: the barber’s worst nightmare

    23:51 - Celebrity body-part insurance and what it actually covers

    26:13 - Insuring lottery numbers?? Make it make sense

    27:20 - Fraud corner: “I lost my car in my own garage”

    28:44 - UK farmer insures cows for alien impregnation (sure, why not)

    29:32 - Claims are like seeing a cop: even when you did nothing, you panic

    32:27 - Why making a claim is just… a pain

    32:59 - Lawsuits, state minimum limits, and why the company writes the check fast

    34:35 - Why higher liability limits = the company fights harder (for themselves)

    35:55 - Real talk: affordability, teen drivers, and why people drop limits

    36:24 - Umbrella coverage + “don’t screw up, pal”

    36:55 - Underinsured: turning a bad day into a bad year

    37:02 - How to reach the show + “listen to what I’m trying to say” outro


    Email: Contact@IGWpodcast.com

    Facebook: https://www.facebook.com/InsuranceGoneWild


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    Panatela Group: https://panatelagroup.com/

    Call: 817-753-0093

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    38 min
  • Call Your Agent, Not the 800 Number (and Stop Slipping on Aisle 12)
    Dec 4 2025

    Dennis and Stephanie are back, slightly feral from life and over-caffeinated, to talk about everyone’s favorite topic: insurance claims and the chaos gremlins who come with them.


    In this episode they drag busted water heaters, confused adjusters who don’t seem to know the actual policy, subs who cut clearly marked gas lines, and people who magically “discover” five extra passengers after a fender bender. They break down why you should call your agent before you mash that 800 number, why you have to mitigate damage (yes, you were right to dry your house out), how diminished value on your car really works, and why people suddenly find their inner actor the minute money is mentioned.


    They also get into group health freak-outs, slip-and-fall frequent flyers, and one “imbibing” former client who absolutely proved why you should just tell your agent the truth the first time.


    If you’ve ever stared at a mess and thought, “Is this a claim or just a Tuesday?” — this one’s for you.


    Chapters


    0:00 – Cold Open & Name Butchering

    1:25 – Texas Fall, Coffee, and Catching Our Breath

    1:37 – The Busted Water Heater & The ‘You Shouldn’t Have Done That’ Adjuster

    3:13 – Where Have All the Good Adjusters Gone?

    6:02 – When Your Agent Shows Up to the Adjuster Meeting

    7:40 – Before You Call the 800 Number… Call Your Agent

    8:42 – Gas Line, Subcontractor, and “Please Breathe”

    11:18 – Group Health Panic: “I’m Going to Get Dropped!”

    13:50 – Car Accident 101 & Diminished Value

    17:18 – Cones, Closed Lanes & “Yeah… You’re Still at Fault”

    21:29 – Take Pictures, Take Video, Trust No One After Money Enters the Chat

    23:52 – Greed, Fender Benders & Professional Claimants

    26:34 – If You’re Afraid to Call Your Agent… Get a New Agent

    28:17 – The “Imbibing” Former Client & Why You Shouldn’t Lie

    30:56 – Final Takeaway: Call Us Before You Freak Out


    Email: Contact@IGWpodcast.com

    Facebook: https://www.facebook.com/InsuranceGoneWild


    Get a Quote!

    Panatela Group: https://panatelagroup.com/

    Call: 817-753-0093

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    32 min
  • From Pilgrims to Pirates to Poultry: The Real Thanksgiving Story
    Nov 27 2025

    Welcome to the Thanksgiving episode of Insurance Gone Wild — the only show bold enough to connect the Pilgrims, Lloyd’s of London, deep-fried poultry explosions, and Uncle Ron slipping on gravy like it’s Mario Kart.


    Dennis brings the history (and weirdly, pirates), Stephanie brings the sarcasm and public safety warnings (mostly required), and together they walk you through why Thanksgiving is basically a disaster waiting to be financially protected.


    From frozen-turkey missiles to flaming grills, bad Uber drivers, holiday alcohol confidence, burnt lawns, broken teeth, and the Great Snowpocalypse of 2021 — this episode proves one undeniable fact: the holidays are fun until somebody files a claim.


    Grab a plate, grab your policy, and maybe don’t fry anything indoors.


    ⏱️ CHAPTERS


    0:00 — Welcome to Holiday Chaos

    Dennis and Stephanie kick off with questionable energy, mild confusion, and zero alcohol. Allegedly.


    0:47 — History No One Asked For

    Dennis explains the origin of insurance using pilgrims, pirates, and very patient listeners.


    4:50 — Stephanie Regrets Her Career Choices

    A live internal monologue accidentally leaks out.


    9:09 — Pirates Still Exist, Apparently

    And somehow this matters to your Thanksgiving.


    9:40 — Deep-Frying: The Annual Homeowners’ Deductible Lottery

    Also known as: “Is that turkey frozen?” … “Eh, probably fine.”


    11:41 — When Holiday Spirit Means Injury

    Burned grills, airborne turkeys, broken windows, and suspiciously quick insurance calls.


    12:48 — The Drunk Driving Gauntlet

    Featuring the world’s least qualified Uber driver and Stephanie’s rising blood pressure.


    15:21 — Slippery Gravy & Slipperier Family Dynamics

    Liability meets side-eye across the dining table.


    16:23 — When the Dog Eats Dinner First

    A Great Dane vs a pork loin: spoiler, the dog won.


    17:40 — Backyard Football & Broken Fences

    Turkey Bowl: A proud American tradition of avoidable claims.


    19:57 — Kitchen Fire? Outdoor Fire? All Fires Welcome.

    Bonus content: "Deep frying inside is not a personality."


    20:45 — Snowmageddon PTSD

    Stephanie tries to bring a fire pit indoors. Everyone survives. Barely.


    24:10 — The Rare Case of Responsible Thinking

    Kerosene heaters, firewood, and no frozen pipes. A holiday miracle.


    25:16 — Insurance Companies vs. The Ice Age

    Everyone was angry, cold, and Googling "pipe bursts — now what?"


    26:13 — Holiday Brains: Scientific Fact™

    From Nov 1 to Dec 31: joy, chaos, and questionable judgment skyrocket.


    27:18 — Final Thoughts: Try Not to Burn Anything Down

    Because your deductible should never be the most expensive part of Thanksgiving.


    Want your own chaos story featured?

    📩 contact@igwpodcast.com


    📞 817-753-0093


    Happy Thanksgiving—may your turkey be thawed and your insurance active.

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    28 min
  • So… Is This Even Insurance?
    Nov 20 2025

    Dennis rolls into the studio smelling slightly like the outdoors and questionable life choices, while Stephanie immediately reminds him she is not, under any circumstances, a “camping person.” After a brief detour through glow sticks, freezing tents, and childhood trauma involving nature, the two dive into a wild but shockingly practical topic: health sharing plans.


    Are they insurance? (No.)

    Do they act like insurance? (Kind of.)

    Can they save people thousands and make hospitals rethink their billing nonsense? (Oh… absolutely.)


    From $180,000 hospital bills cut down to $53,000 to the infamous duplicate billing game, Dennis and Stephanie break down how health sharing works, who it’s good for, who should run far away, and how businesses can add it as a cheaper option without ticking off the Affordable Care Act police.


    Whether you’re trying to save money, trying to understand the disaster that is American billing codes, or just here for Stephanie roasting Dennis for smelling like camping — this episode is for you.


    For More Information:

    https://www1.impacthealthsharing.com/?referral_id=04500801


    ⏱️ CHAPTERS

    00:00 — Dennis smells like camping and Stephanie hates nature

    05:28 — Glow sticks, tents, and why bugs ruin everything

    08:48 — Wait… what even IS health sharing?

    10:27 — Billing without chaos? Sounds fake.

    11:17 — “This isn’t insurance.” (Cue dramatic music.)

    17:59 — Who qualifies and who definitely shouldn’t

    27:05 — The $180,000 hospital bill story

    31:43 — When the deductible hits…and then stops hitting

    37:07 — Should YOU switch? (Spoiler: maybe)

    40:26 — How to ask questions without making Stephanie cry


    Email: Contact@IGWpodcast.comFacebook: https://www.facebook.com/InsuranceGoneWildGet a Quote!Panatela Group: https://panatelagroup.com/Call: 817-753-0093

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    41 min