In this episode of The Power of Influence: Leadership in Action, Paulette J. Sterling explores the psychology behind organizational commitment —why some employees go above and beyond while others quietly withdraw.

Grounded in decades of research and Paulette’s own study on influence behaviors, this episode breaks down:

The difference between commitment, compliance, and resistance

• The three components of commitment: affective, continuance, and normative
• Why the manager–subordinate relationship predicts commitment
• How influence behaviors shape motivation and loyalty
• Practical ways leaders can strengthen commitment through meaning, trust, and identification

Perfect for leaders navigating change, building culture, or trying to inspire deeper ownership and engagement.

Key themes: organizational commitment, leadership influence, motivation, emotional intelligence, workplace culture, Caribbean leadership, Leader–Member Exchange,employee engagement.

organizational commitment, leadership, influence, motivation, emotional intelligence, workplace culture, employee engagement, Caribbean leadership, LMX, leadership development, team performance

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• Share this episode with a leader navigating team motivation.
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• Join the Legacy Impact Circle for deeper tools andresources at https://www.sterlingbusinessmanagement.com/memberships