How I AI: How to Build a Knowledge Agent That Answers Every 101 Question - So You Don't Have To
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**Join the AI Agent Bootcamp here: https://www.inventium.ai/learnvirtually-agents**
There's a question you've answered a hundred times before. You know the one. Someone pings you, you stop what you're doing, dig through a document or two, and type out the same response you've typed a dozen times this month. It doesn't feel catastrophic in the moment, but across a week it quietly eats hours.
A knowledge agent is built for exactly this problem. It holds the information so you don't have to be the one constantly retrieving it.
In this How I AI episode, Neo and I unpack what a knowledge agent is, how it works, and how to build one that actually saves you time, whether you're fielding questions solo or trying to help a whole team self-serve.
How I AI is a special series within How I Work where Neo and I explore how high performers are using AI at work to boost productivity, make better decisions and reduce overwhelm.
What you'll learn:
- What a knowledge agent actually is and how it differs from other agents
- The kinds of questions and roles that benefit most from one
- How to share a knowledge agent across a team without creating problems
- What makes knowledge good (or bad) for an agent to work from
- The three things you need to set up a knowledge agent properly
- Practical AI tools for productivity and focus
- Real-world AI workflows used by high performers
- How to use AI at work without burning out
- Smart shortcuts for managing time and mental load
Connect with Neo Aplin on LinkedIn (https://www.linkedin.com/in/neoaplin/) and via inventium.ai (https://inventium.ai), where he leads Inventium's AI training and upskilling work with organisations and teams.
My latest book The Energy Game is out on July 7, 2026. You can order a copy here: https://amzn.to/48ID29M
Connect with me on the socials: Linkedin (https://www.linkedin.com/in/amanthaimber)
Instagram (https://www.instagram.com/amanthai)
If you are looking for more tips to improve the way you work and live, I write a weekly newsletter where I share practical and simple to apply tips to improve your life. You can sign up for that at https://amantha.substack.com/
Visit https://www.amantha.com/podcast for full show notes from all episodes.
Get in touch at amantha@inventium.com.au
Credits:
Host: Amantha Imber
Sound Engineer: Martin Imber
See omnystudio.com/listener for privacy information.