Épisodes

  • Don’t Let Seasonality Win: Working Capital Done Right
    Feb 16 2026

    Join hosts Mary Carter and Stephen Ross as they sit down with senior loan officer Jordan Cordero from Live Oak Bank for a candid deep dive into contractor financing—what it really takes to fund growth without starving your business of cash.


    From SBA 7(a) loans and why they exist, to buying a competitor, purchasing a shop, or rolling real estate into a deal to improve payment terms, Jordan breaks down the moves contractors use to scale—plus the “gotchas” that can derail a close. They unpack the real-world difference between profit and cash flow, when working capital makes sense (and when it doesn’t), and how interest rates, fixed vs. variable options, and prepayment rules show up in your monthly reality.


    Whether you’re thinking about acquisition, expansion into a new service line, buying a building, or setting up a succession plan for family or a GM, this episode delivers practical cues to get “bank-ready,” protect your runway, and make financing a growth tool—not a stress multiplier.


    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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    47 min
  • From HGTV to High‑Efficiency: Anthony Carrino on Real‑World Comfort
    Feb 2 2026

    Designer–contractor Anthony Carrino, known for his HGTV background and decades of real‑world building experience, breaks down what “comfort” really means inside a modern home—and why it’s far more than setting a thermostat. Learn how temperature, humidity, airflow, and ventilation work together, why tightening a home’s envelope can backfire without an ERV, and the simple design decisions that prevent those infamous “it says 70°, but it doesn’t feel like 70°” moments.

    Anthony shares candid stories from the field—from retrofits gone sideways to ductwork decisions that make or break a space—and reveals the behind‑the‑scenes collaboration that happens between architects, GCs, and HVAC pros. Plus, hear why he now expects a mint on his pillow after learning the industry’s term “comfort advisor,” how zoning and variable‑speed systems changed the game, and the unexpected chaos that can live behind old walls.

    If you’ve ever wondered how to make comfort truly predictable—or how to translate design choices into healthier air, quieter systems, and happier homeowners—this conversation will reshape the way you think about building performance in HVAC.

    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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    54 min
  • Family Ties in HVAC: The Good, the Bad, the Balance
    Jan 19 2026

    Virginia Zunk, finance leader at Trane and HVAC insider, dives into what it’s really like to work with family—and why it can be both a superpower and a challenge. Learn how to set boundaries without burning bridges, why emotional expectations matter more than you think, and the surprising upside of having your biggest cheerleader in the same building. Plus, hear the story behind the “dessert side vs. growing food side” argument, why CrossFit is the OG cult, and how family ties can actually strengthen customer relationships.


    If you’ve ever wondered how to keep work and personal life separate—or how to turn family dynamics into a competitive advantage—this conversation will change how you think about collaboration in HVAC.


    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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    41 min
  • Small HVAC Company? Here's How to Beat the Big Guys at Their Own Game
    Jan 5 2026

    Rob Rotondo, fractional CMO and HVAC marketing veteran, breaks down exactly how to build a profitable marketing program from scratch—whether you're doing $2M or $12M in revenue. Learn why most marketing campaigns fail in the first 30 days, how to leverage manufacturer brands for better ROI, the real truth about website performance in the AI era, and why sales and marketing alignment is the secret sauce to explosive growth. Plus, Steven shares the $36,000 marketing strategy that competitors literally couldn't copy. If you're tired of throwing money at marketing with nothing to show for it, this conversation will change how you think about growing your HVAC business.

    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

    Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.

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    49 min
  • Breaking Up with Best, Better, Good: A Smarter Pricing Strategy
    Dec 15 2025

    Why do 85-90% of HVAC contractors use the same "best, better, good" pricing strategy? And more importantly—how can you beat them at their own game? In this episode, Mary and Stephen break down the psychology behind pricing choices, reveal why traditional approaches leave money on the table, and share a smarter strategy that increases closing ratios and average tickets. Learn how to talk about budget early, present options that actually fit your customer's comfort zone, and stop accidentally disparaging your most popular systems. Whether you're selling high-end variable speed systems or reliable single-stage units, this episode will transform how you think about proposals.

    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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    43 min
  • The Hidden Liability Killing HVAC Companies (And How to Fix It)
    Dec 1 2025

    What happens when your HVAC system breaks down in year five, and you thought you had a ten-year warranty? For homeowners, it's a shocking repair bill. For contractors, it could be a hidden liability threatening their entire business.

    In this episode, hosts Mary Carter and Stephen Ross sit down with Tommy Cue VP of Strategic Partnerships at JB Warranties, to unpack the often-confusing world of extended labor warranties. Steven shares a wild story about a contractor whose self-funded warranty program turned into an accidental Ponzi scheme, and Tommy explains why the difference between "limited warranty" (parts only) and "labor warranty" (the actual repair work) matters so much.

    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

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    53 min
  • Hammering Down Stereotypes: HVAC Careers Reimagined (with Allison Lincks!!)
    Nov 17 2025

    In this lively episode of HVAC Full Blast, Mary and Stephen sit down with Allison Lincks for a candid conversation about breaking stereotypes, leadership in the trades, and building an HVAC dream team. Amidst real-life background noise and business banter, Allison shares her journey from customer service rookie to operations manager—proving talent trumps titles and that women bring serious power to the HVAC industry. Whether it’s navigating jobsite dynamics, hiring for heart (and clean vans!), or learning the value of communication over complicated systems, this episode offers laughs, lessons, and inspiration for pros across the trades.


    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

    Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.

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    50 min
  • The Secret Sauce for Meetings That Make Money (Or At Least Don’t Lose It!)
    Nov 3 2025

    Tips, mistakes, and stories from the field—this episode of HVAC Full Blast tackles how to run meetings that actually get results. Whether you’re in sales, service, or management, discover the secrets for getting to decisions, building trust, and escaping the dreaded “this could’ve been an email” feeling. No rambling, just actionable advice and real talk!


    Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!

    Want to reach out to us? Email us at hvac_full_blast@tranetechnologies.com.

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    1 h et 8 min