Épisodes

  • EQ Is the OS: Leading with Emotional Intelligence in an AI World

    EQ Is the OS: Leading with Emotional Intelligence in an AI World
    Jun 16 2026
    Most high performers don't get passed over because of what they know. They get passed over because of how they lead. In this episode, Dr. Bushra Khan makes the case that emotional intelligence isn't a soft skill, it's the strategic operating system every leader needs right now, especially as AI reshapes what work looks like. In this conversation, she breaks down: Why 'be more strategic' on a performance review usually means something specific and fixable. How influence actually works in the brain, and why title alone won't get people to go above and beyond. A concrete KPI approach for measuring emotional intelligence that most organizations aren't tracking yet. Timestamps [00:00:42] Emotional intelligence as the operating system for the future of work [00:02:30] Why 'soft skills' is out — and 'strategic skills' is in [00:03:10] How technical experts plateau: the real meaning of 'not strategic enough' [00:05:47] What 'be more strategic' is actually code for [00:07:26] Micromanagement as a symptom of not knowing how to teach others [00:09:09] The Peter Principle in action: when great individual contributors struggle to lead [00:12:19] Why title doesn't equal influence — and what builds rapport instead [00:16:55] Integrity in leadership: what it looks like when leaders actually walk the walk [00:17:15] How to give feedback that makes people better, not defensive [00:19:57] Measuring emotional intelligence: the KPI framework most orgs are missing Guest Bio: Dr. Bushra Khan is a founder, educator, and leadership expert with over 15 years of experience in organizational development and adult learning. With a doctorate in Educational Leadership, deep research in emotional intelligence alongside global experts, and the creation of a top-rated executive leadership program (clients include Google, Government of Canada, and ERCOT), her impact is both measurable and deeply human. Dr. Khan helps high-performing professionals strengthen their strategic capabilities, lead with integrity, turn their expertise into meaningful influence, and shape their leadership philosophy. She describes her work as a calm, compelling signal in the noise — a space where leaders come for clarity, rising professionals see possibility, and organizations recognize that emotional intelligence isn't a nice-to-have: it's the operating system for the future of work. Brought to You by Paylocity Paylocity is the fastest growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: emotional intelligence, EQ, leadership, strategic skills, soft skills, HR leadership, performance management, people management, coaching, micromanagement, influence, integrity, feedback, AI and leadership, KPIs, organizational culture, future of work, Dr. Bushra Khan, HR Mixtape, Paylocity
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    23 min
  • Grey Area: HR Strategy for Blue and White Collar Workforces

    Grey Area: HR Strategy for Blue and White Collar Workforces
    Jun 9 2026
    What does it really take to hire and retain people across a workforce that's part office, part shop floor? Jason Lerner, HR Director at Groundwater Treatment and Technology, has spent his career doing exactly that. He's grown his current company from fewer than 300 employees to more than 500 across six states, and he's cracked the code on attracting, developing, and keeping talent in grey industries, where blue-collar and white-collar work exist side by side. In this episode, Jason and Dr. Shari Simpson dig into the skills gap hiding in plain sight, why Gen Z is more suited for grey-collar work than most people think, and how accountability is actually a retention tool, not a threat. Key takeaways: • Why candidates with non-traditional backgrounds may be your best hire, and how to screen for it in the interview. • How to build clear career paths that satisfy Gen Z's need for growth without overpromising. • Why holding people accountable is one of the best things you can do for your top performers. Timestamps [00:00:00] Intro from The HR Mixtape announcer [00:00:41] Jason's non-traditional path: from sales to childcare to HR [00:03:10] Defining grey industries and why they matter right now [00:04:39] Skills transfer: helping candidates see their own potential [00:05:09] Real example of a shop employee who moved into engineering [00:08:35] Reformatting the interview process for non-traditional candidates [00:09:41] Taking candidates on a PPE tour before making an offer [00:11:23] Succession planning and why Gen Z fits into grey industries [00:13:32] Setting expectations and using accountability as a retention tool [00:17:00] Why credibility in the shop matters as much as HR expertise Guest Bio Motivating teams, building consensus, and creating a culture of honest and open communication are the tenets that have defined Jason Lerner's professional life. With a nuanced understanding of human behavior and a high degree of emotional intelligence, Jason leads by example and champions the performance and success of his team. Adept at transforming ideas into actionable programs and breaking down complex concepts into understandable parts, Jason is known as an agent of change and an executive who gets things done. He currently leads the HR function for a privately held transportation and logistics company, overseeing its expansion from fewer than 300 to more than 500 employees across six states. Committed to positioning HR as a strategic business partner, Jason collaborates with finance and executive leaders to advance the mission of the organization. Brought to You by Paylocity Paylocity is the fastest growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: grey industries, blue-collar hiring, white-collar hiring, workforce development, Gen Z retention, skills transfer, non-traditional candidates, succession planning, accountability, HR strategy, career pathing, grey-collar work, employee retention, interview process
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    21 min
  • Gym to Boardroom: Building Resilience Through Physical and Mental Habits

    Gym to Boardroom: Building Resilience Through Physical and Mental Habits
    Jun 2 2026
    Too many people treat resilience like a switch: either you have it or you don't. But what if the real way to build it is by showing up for hard things again and again, even in your off-hours? In this episode, fitness and wellness coach Nicole Zapoli draws a direct line from the weight room to the workplace, sharing how the discomfort you push through in a tough workout is the same mental muscle you call on when work gets hard. Nicole is a professional fitness coach, owner of NZ Fitness, and author of Live FIT From the Inside Out, with 25+ years of experience training athletes, busy parents, and working professionals around the world. In this episode, you'll learn: • Why "toughen up" is the least helpful thing you can say to someone struggling with resilience • How consistent physical training builds the mental framework to stay steady under workplace pressure • What leaders can borrow from great coaches: balancing honest feedback with genuine care to build trust that actually motivates performance [00:00:34] Nicole's background: from competitive fitness to resilience coaching [00:01:39] Why "just toughen up" misses the point of real resilience [00:02:08] How tough workouts train the mental muscle of resilience [00:03:37] Acknowledging discomfort vs. letting it stop you [00:05:50] Nicole's SHIFTS Framework and the power of daily habits [00:06:56] The stick-shift story: how steady, patient support changes everything [00:10:30] How leaders can become the calm, guiding voice for their teams [00:12:19] Balancing direct feedback with genuine care in the workplace [00:17:01] Why people respond better when they know you actually care [00:18:55] Closing thoughts: using trust to motivate and build resilience Nicole Zapoli is a professional fitness and wellness coach, owner of NZ Fitness, and author of Live FIT From the Inside Out: The 6 SHIFTS to Living Your Strongest, Healthiest, and Happiest Life. With over 25 years of experience, a Pro card in natural bodybuilding (Figure & Sports Model), and ranking among the top 5% CrossFit Games Open athletes, Nicole is a leading expert in holistic wellness, having trained thousands globally. Brought to You by Paylocity Paylocity is the fastest growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: resilience, workplace resilience, fitness coaching, mental health, HR leadership, daily habits, SHIFTS Framework, leadership development, employee wellbeing, performance culture, growth mindset, Nicole Zapoli, NZ Fitness, HR Mixtape, Paylocity
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    20 min
  • Meeting Intelligence: Making Every Interaction Count

    Meeting Intelligence: Making Every Interaction Count
    May 28 2026
    Your meetings are costing you more than you think. Between time lost to bad notes, missed context between conversations, and documents that take days instead of minutes, the hidden tax of poor meeting intelligence adds up fast. Artem Koren, Co-Founder and Chief Product Officer at Sembly AI, is building the fix. His team started in 2019, well before AI was a buzzword, with one simple idea: if technology can understand what happens in a meeting, it can do a whole lot after one. In this episode, Shari and Artem unpack what it really takes to implement AI listening tools responsibly: How to vet AI vendors on security, and the questions that separate good tools from risky ones. Why transparency, not restriction, is the right answer to employee trust concerns. What a $100,000 investment in meeting AI actually returns, and why the number might surprise you. Timestamps 00:16 Artem introduces himself and Sembly AI's origin story 00:38 What 'augmented work' really means for everyday teams 02:05 How Sembly AI carries meeting context well beyond the call 03:00 Product deep dive: artifacts, agentic research, and infinite memory 04:52 Why context continuity changes everything for collaboration 05:35 Addressing security and data privacy concerns head-on 08:42 Table-stakes questions every buyer should ask an AI vendor 10:21 Sovereign data storage explained in plain English 13:35 Transparency in action: how Sembly AI makes its presence known 16:03 The ROI case: $2.5M return on a $100K investment Guest Bio Artem Koren is the Co-Founder and Chief Product Officer of Sembly AI, a meeting intelligence platform that transforms conversations into actionable insights across Google Meet, Microsoft Teams, Zoom, and WebEx. Artem started Sembly in 2019 with a straightforward premise: technology that understands meetings can do far more useful work after them. Today, Sembly's agentic AI builds a living library of meeting content, generates documents from entire interview pipelines, and has been shown to deliver a 25x ROI for its customers. Artem is a vocal advocate for transparent, consent-driven AI, and brings a product builder's clarity to the complex questions organizations face when adopting AI in the workplace. Brought to you by Paylocity Paylocity is the fasted growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: meeting intelligence, Sembly AI, AI collaboration, HR technology, data privacy, SOC2, sovereign data storage, agentic AI, meeting ROI, AI vendor vetting, augmented work, change management, psychological safety, employee trust
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    23 min
  • Cornered Office: Why Leadership Mental Health Can't Wait

    Cornered Office: Why Leadership Mental Health Can't Wait
    May 26 2026
    Leaders are burning out quietly, and most organizations are still pretending it isn't happening. Mel Doman, organizational psychologist, author, and founder of the Workplace Mental Health Method, has spent years equipping leaders at Google, Microsoft, and Salesforce with the skills to have real conversations about mental health at work. In this episode, she breaks down why we've systematically dehumanized leaders, what that costs us, and what we can do about it right now. What you'll take away: Why leaders need a "fence, not a door" when it comes to emotional expression at work How gender-based emotion shaming affects everyone, regardless of gender identity What U.S. organizations can learn from the global concept of "duty of care" Timestamps 00:02 Intro: What is the HR Mixtape? 00:16 Mel's background: from clinical therapy to organizational psychology 01:06 The moment Mel decided to leave clinical work and why 03:38 Why shared language is the foundation of mental health conversations 04:48 Introducing Cornered Office and why she wrote it 08:20 Leaders are human too: the forgotten truth in organizations 09:30 The Nike/Air monologue and what it reveals about how we treat leaders 12:00 The fence, not a door: how leaders can navigate vulnerability and authority 13:03 Gender-based emotion shaming and why everyone is affected 18:54 What U.S. organizations can learn from global duty of care practices Guest Bio Mel Doman is an organizational psychologist, author, and founder of The Workplace Mental Health Method. A former licensed therapist, Mel made the shift from clinical practice in 2013 to tackle mental health at a systems level. She has since worked with global organizations including Google, Microsoft, and Salesforce, equipping leaders and teams with the conversational literacy they need to talk about mental health, communication, and team dynamics at work. She is the author of two books, including her latest, Cornered Office: Why We Need to Talk About Leadership Mental Health. Mel has lived and worked across the U.S., U.K., and internationally, giving her a uniquely global perspective on workplace culture. Brought to you by Paylocity Paylocity is the fasted growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: leadership mental health, workplace mental health, organizational psychology, HR podcast, Mel Doman, Cornered Office, duty of care, gender-based emotion shaming, employee wellbeing, people leaders, burnout, HR Mixtape, Paylocity
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    22 min
  • Flex or Break: Building the Agile Workforce Your Business Actually Needs

    Flex or Break: Building the Agile Workforce Your Business Actually Needs
    May 21 2026
    Your people strategy shouldn't be a support function. It should be a competitive advantage. In this episode, Dr. Shari Simpson sits down with James Terry, Head of US Revenue at IndeedFlex, to talk about what it really means to build an agile, flexible workforce in today's labor market. James brings a frontline revenue perspective on how companies can stop treating staffing as a headache and start treating it as a growth lever. Here's what you'll take away: Why workforce flexibility isn't a perk but an untapped labor pool waiting to be activated How AI screening tools are helping recruiters review 80 interviews a day instead of 13, without losing the human element The data-first playbook HR leaders use to run pilots that actually change how operations teams think about shift patterns Timestamps 00:02 Intro — What HR Mixtape is all about 00:15 James Terry introduction and his role at IndeedFlex 01:07 Why staffing is a business survival issue, not just an HR problem 03:02 Hiring for the business vs. hiring for the role 04:05 How AI is reshaping recruiting when applications flood the funnel 08:11 Candidate perspectives on AI screening (and why 60-70% prefer it) 12:37 Removing interview bias and focusing on real skills 13:46 What an agile workforce actually looks like and who gets unlocked 17:53 The pilot program strategy that wins over skeptical operations teams 22:05 James's top takeaways: fall forward and dare to lead Guest Bio: James Terry is the Head of US Revenue at IndeedFlex, the contingent labor arm of Indeed. He specializes in helping businesses build more agile, flexible workforces, particularly in high-velocity industries like logistics, hospitality, and customer service. James brings a data-driven perspective to workforce strategy, championing the idea that HR professionals who speak the language of operations, and back it up with numbers, become some of the most valuable people in any organization. Brought to you by Paylocity Paylocity is the fasted growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: agile workforce, flexible staffing, contingent labor, AI recruiting, talent acquisition, workforce flexibility, HR strategy, IndeedFlex, pilot programs, shift patterns, Gen Z workforce, implicit bias, AI screening, turnover rate, data-driven HR, profit center HR
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    24 min
  • Three-Legged Stool: Building Accountability Through Responsibility, Authority, and Consequences

    Three-Legged Stool: Building Accountability Through Responsibility, Authority, and Consequences
    May 19 2026
    Most performance problems aren't about effort. They're about unclear expectations. When employees don't know exactly what they're responsible for, how much authority they actually have, or what happens when they hit it out of the park (or don't), the whole system breaks down. In this episode, you'll learn: Why trust and communication breakdowns are the real root cause of most organizational chaos, and how the Three-Legged Stool framework helps diagnose which leg is missing The two authority-blocking archetypes leaders fall into (the micromanager and the cowboy) and how both end up leaving employees without the space to grow or succeed A simple self-reflection exercise you can use this week to evaluate how you're setting expectations and recognizing your team Timestamps 00:02 Intro: What HR Mixtape is all about 00:16 Caroline's background and what she helps leaders solve 01:04 How 'people chaos' shows up in organizations: trust, communication, and the data trail it leaves behind 02:27 The Three-Legged Stool explained: responsibility, authority, and consequences 03:24 Which leg is missing most often, and why consequences get neglected 07:00 Why consequence clarity, both positive and negative, is the foundation of real accountability 11:20 Authority blockers in action: Shari's story about draft work, iteration, and the peek behind the curtain 12:42 The two authority-blocker archetypes: the micromanager and the authority cowboy 17:11 Why leadership development stays in the CHRO top five every year, and what's at stake if we don't fix it 20:56 One quick win this week: a self-reflection exercise for all three legs of the stool Guest: Caroline Quiett is the Principal of Quiett Consulting, LLC, where she helps leaders solve performance issues by building clear accountability structures, defined roles, and practical leadership systems. Drawing on deep curiosity about people and a genuine passion for untangling organizational complexity, Caroline developed the Three-Legged Stool framework to help leaders think more clearly about responsibility, authority, and consequences. She works with organizations of all sizes to restore trust, improve communication, and create environments where both people and performance can thrive. Brought to you by Paylocity. Paylocity is the fasted growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: accountability, performance management, leadership development, three-legged stool, responsibility, authority, consequences, people management, HR strategy, organizational culture, trust, communication, manager training, employee recognition
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    24 min
  • Flow States: Thriving in an AI World

    Flow States: Thriving in an AI World
    May 14 2026
    Most leaders are quietly using AI tools to get more done, but the real question isn't whether AI can automate tasks. It's whether your team can do the work AI can't: building relationships, pushing the frontier, and creating ideas that didn't exist before. Steven Puri, founder of The Sukha Company and a veteran of motion picture studios, three startups, and $20M in venture funding, brings a refreshingly grounded take on what humans need to protect in the age of LLMs. In this conversation, Dr. Shari Simpson and Steven Puri cover: • Why flow states are the human edge AI can't replicate, and how to build them into your team's schedule • How hiring for culture alignment (not just skills) is the real foundation for unlocking deep work • The difference between productive AI use and the 'foductivity' trap where tools create the illusion of output Timestamps 00:00:15 Steven's background: motion picture studios, $20M venture, three startups 00:02:00 What LLMs actually are and why they're the forcing function for workplace productivity 00:04:33 The jobs AI will replace first and why repetitive task workers should pay attention 00:06:00 The two futures of work: tech trillionaires vs. skilled laborers, and what's missing 00:07:56 Defining flow state: the psychology behind deep work and why it takes 20-23 minutes to enter 00:09:30 The river metaphor: how Mihaly Csikszentmihalyi defined flow and why it stuck 00:11:18 The interruption cost: why a single distraction sets you back 20+ minutes 00:13:16 Flow state conditions: why 'exploring Claude' doesn't count and what does 00:17:27 When a flow state app doesn't help: the meeting-heavy leader problem 00:21:00 The hiring argument: why culture alignment is the prerequisite for deep work on your team Guest: Steven Puri is the founder of The Sukha Company, a platform designed to help knowledge workers achieve flow states and do their best work. Steven has been a senior executive at multiple motion picture studios, raised over $20 million in venture capital, and built three startups, including one successful exit. He speaks and writes frequently on flow states, deep work, and what it means to do human-only work in an AI-saturated world. He's based in Austin, Texas. Reach him at steven@thesukha.co or explore the platform at thesukha.co. Powered By HR Mixtape is powered by Paylocity, the unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: flow states, deep work, AI in the workplace, LLMs, productivity, burnout prevention, knowledge work, hiring, culture fit, HR technology, employee wellbeing, focus, Steven Puri, The Sukha Company
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    24 min