Épisodes

  • Phyllis Nance, Director of the Alameda County Dept. of Child Services - GreenCourt Connections
    Oct 15 2025

    In this episode of the Greencourt Connections podcast, host Jay Bland interviews Phyllis Nance, the Director of the Alameda County Department of Child Support Services. Phyllis shares her journey from aspiring to be a news commentator to leading a vital public service. She discusses her passion for helping others, the importance of mentorship, and the challenges and successes she has faced throughout her career. Phyllis emphasizes the need for a redefined child support program that focuses on supporting families and building relationships, while also reflecting on her legacy as a leader who genuinely cares for the people she serves.

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    34 min
  • Tahnicia Phillips, State Court Clerk for Cobb County, Georgia - GreenCourt Connections
    Aug 12 2025

    In this episode of the GreenCourt Connections podcast, host Jay Bland sits down with Tahnicia Phillips, the newly elected State Court Clerk for Cobb County, Georgia. Tahnicia shares her inspiring journey from a Marietta native to a key figure in the legal community, highlighting the pivotal role of mentorship in her career. Discover how her mentors shaped her path and how she now gives back through initiatives like the "Pathway to Justice" internship program. This episode delves into the importance of mentorship, career development, and the evolving landscape of the legal field. Tune in to learn how Tahnicia is paving the way for future leaders and making a lasting impact in her community.

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    24 min
  • Child Support IV-D Directors Panel - GreenCourt Connections
    Jun 16 2025

    In this episode of the Greencourt Connections podcast, host Jay Bland leads a panel discussion with former IV-D Directors from various states, exploring their unique paths into child support leadership. The panelists share personal stories that highlight the unexpected journeys that brought them to their roles. They discuss key challenges in child support programs, such as administrative changes, budget cuts, and leadership transitions. Emphasis is placed on the importance of efficiency, innovation, mentorship, and succession planning. Their reflections reveal a shared passion for public service and a strong commitment to improving child support systems through their work with GreenCourt. Panelists include, Charles Smith, Cindy Moss, John Hurst, and Lisa Andry.

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    1 h et 2 min
  • Sandy Cloer - Division Director for EBCI Tribal Child Support - GreenCourt Connections
    Apr 30 2025
    In this episode of GreenCourt Connections, host Jay Bland welcomes Sandy Cloer, Division Director for the Eastern Band of Cherokee Indians’ Tribal Child Support, TANF, and Representative PAYEE programs. Sandy shares her journey from aspiring nurse to accountant, and eventually to her unexpected but rewarding role in social services. She reflects on helping create the tribe’s child support program, which officially launched in 2012 after several years of planning and collaboration. The discussion highlights the unique aspects of tribal versus state-run programs, including the importance of sovereignty, the use of the Model Tribal System, and innovative enforcement methods like casino garnishments. Sandy also discusses the recent approval for tribal tax intercept, which she sees as a major step forward for collecting overdue child support. Looking ahead, she hopes to fully implement this initiative and continue improving outcomes for children and families within the tribe.


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    26 min
  • Lynne Policaro - Clerk of Court, Henry County State Court (GA) - GreenCourt Connections
    Feb 18 2025
    In this episode of GreenCourt Connections, host Jay Bland interviews Lynne Policaro, the State Court Clerk of Henry County, Georgia. Lynne shares her journey from growing up in a law enforcement family in Pennsylvania to achieving her dream job as a court clerk. She discusses the critical role clerks play in the judicial system, the challenges they face, and the attention to detail required to ensure accuracy in court records. The conversation also touches on leadership, mentorship, and the importance of teamwork in the fast-paced world of court administration.


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    31 min
  • Sarah Hurst - Georgia IV-D Director - GreenCourt Connections
    Jan 22 2025
    In this engaging episode of GreenCourt Connections, host Jay Bland sits down with Sarah Hurst to discuss exciting developments in Georgia's child support program and what attendees can look forward to at the upcoming Leadership Symposium in Atlanta. From exploring Atlanta’s top attractions like the Georgia Aquarium and local parks, to Sarah’s inspiring journey through the child support system, this conversation is packed with insights. Sarah shares her career experiences, including how mentorship shaped her leadership style and the challenges she overcame stepping into new roles. As the conversation turns to the future, Sarah reveals her vision for system modernization and enhancing customer engagement to better serve families. Tune in for a thoughtful discussion on leadership, growth, and the evolving child support landscape!


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    24 min
  • Robin Bishop - Cobb County's State Court Clerk - GreenCourt Connections
    Dec 12 2024

    In this episode, Robin Bishop, Cobb County’s State Court Clerk, shares her journey from aspiring journalist to public servant, highlighting the essential yet often unseen role of clerks in maintaining court records, supporting economic development, and ensuring smooth court operations. Robin discusses her office's innovative solutions during the pandemic and reflects on her commitment to integrity, service, and continuous improvement in public service.

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    43 min
  • Tara Rolstad, MBA, Professional Mental Health Speaker - GreenCourt Connections
    Oct 31 2024

    In Episode 10 of GreenCourt Connections, host Jay Bland, Chief Growth Officer at GreenCourt, invites mental health advocate and speaker Tara Rolstad to discuss a deeply personal and important topic—mental health and wellness. Tara shares her journey into mental health advocacy, which began when she became a foster parent to her nieces, both of whom had experienced severe trauma. As Jay and Tara explore the challenges of supporting loved ones through mental health crises, they highlight the critical need for open conversations, stronger support systems, and the importance of mental health in both personal and professional settings.

    This episode offers listeners valuable insights on topics, such as anxiety, self-care, and leadership, with practical advice on how to foster wellness in the workplace and beyond. Jay and Tara encourage leaders to create environments where employees feel safe discussing their mental health and emphasize the importance of breaking the stigma surrounding these issues. Tara also shares details about her upcoming book, What to Do Right Now When Your Child is Suicidal, making this episode a must-listen for anyone interested in supporting mental health and resilience in their communities.

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    48 min