Episode 84: Good Conflict with Amanda Ripley and Hélène Biandudi Hofer

Available March 24, 2026

Is conflict always something to be avoided? Amanda Ripley and Hélène Biandudi Hofer, journalists and trained conflict mediators, are on a mission to answer that question, and to help shift both narratives and practices around how we recognize and engage with conflict in our everyday lives. They sit down with Morva McDonald to reflect on the stories we tell, how conflict shapes everything from our news cycle to our relationships, and why we all need to develop new skills to help us move towards healthier forms of resolution.

Guests: Amanda Ripley and Hélène Biandudi Hofer

Resources, Transcript, and Expanded Show Notes

In This Episode:

• “So with good conflict, we might have these conversations where our emotions are all over the map, but at least we're experiencing them, than just stuck in this loop of, you know, feeling revenge and wanting revenge and deep anger. But there are these flashes of surprise and good conflict when we're having these good conflict conversations. There are these moments of clarity, opportunities for humor. Who would have thought that potentially that could happen, but there are sparks of that. There's this openness to, that I mentioned, to hearing the other side. So our emotions kind of go on this roller coaster ride, but we get to a place of understanding and it's understanding something on a deeper level about ourselves, about the other person, or about the situation that we're facing.” (12:29)
• “One of the things that we work with people to identify in that map are these four fire starters, which are things that tend to really distort conflict and make things go sideways very quickly. And so one is humiliation. And another is conflict entrepreneurs. These are people who exploit and inflame conflict for their own ends. And then corruption. So when institutions aren't trusted, whether they should be or not, that's another kind of trip wire into high conflict. And then false binaries or splitting, kind of when you separate people into two camps, good and evil. So you see that in how we talk about people, right?” (17:46)
• “Oftentimes with conflict entrepreneurs, there is some kind of internal pain that just has not been dealt with, right? And they are spreading that internal pain around and around and around. And I think, to this idea of, well, my gosh, they're so destructive. How in the world do we even think about managing them? I think just recognizing first that there is some deep pain there that they are not aware of, that's a helpful first step in thinking about developing a plan to manage them.” (23:32)

Related Episodes: 80; 78; 77; 66; 64; 62

Hosted on Acast. See acast.com/privacy for more information.