This episode of the Knowledge and Skills Cast, hosted by Nikki Jones from the University of Sheffield’s AMRC Training Centre, focuses on the digital and creative industries in South Yorkshire. Introduced by Dan Fell, Chief Executive of Doncaster Chamber, it builds on themes from the Local Skills Improvement Plan, highlighting regional skills development, innovative practices, and the challenges facing businesses in the sector.

The episode features Hayley Koseoglu, a strategic and operational business consultant and founder of iekos. Drawing on over 15 years of experience in building and managing successful companies, Hayley helps business owners achieve efficiency and growth through tailored operational systems. Her consultancy, iekos, combines her professional expertise with a personal touch, supporting creative professionals in overcoming structural challenges. In addition, Hayley’s work with Crystal Clean Service Ltd demonstrates her commitment to delivering high-quality service and fostering hygienic, productive work environments.

Louise Turner, Director of Actus Risk Management, brings her expertise in HR, learning and development, and mental health training to the conversation. With a focus on aligning HR strategies with organisational objectives, Louise works closely with businesses to support change management, succession planning, and leadership development. As an accredited Mental Health First Aid Trainer, she also provides bespoke training programs to promote workplace well-being and resilience.

The discussion explores how businesses in the digital and creative sectors are adapting to technological advancements, addressing skills gaps, and navigating challenges such as workforce shortages and post-pandemic recovery. Practical insights include the importance of operational efficiency, fostering innovation, and prioritising mental health to build stronger, more sustainable organisations.

Listeners will gain valuable perspectives on overcoming obstacles, seizing opportunities, and driving growth in this dynamic and rapidly evolving industry.