Episode 4 – Access Control & Surveillance: Tools, Tech, and Traps

Access control and surveillance systems are often the first technologies people think of when it comes to security. But these tools can either strengthen your protection or create dangerous blind spots — depending on how they’re designed, installed, and maintained.

In this episode of Vigilant By Design, host Benjamin Johnson, CPP, PSP, PMP, breaks down the real-world strengths and pitfalls of access control and surveillance systems. From card readers and biometrics to cameras and cloud platforms, we explore how to make smart, sustainable choices while avoiding the common traps that cost organizations money and compromise safety.

Topics include:

• How access control really works – cards, PINs, biometrics, and mobile credentials.

• Why policy and procedure matter – technology only works if it’s backed by strong processes.

• Surveillance best practices – placement, angles, retention, and monitoring that actually make a difference.

• Common mistakes to avoid – overreliance on cameras, poor maintenance, siloed systems, and using access control as a time clock or alarm disarm.

• NDAA compliance – why it matters for security and long-term sustainability.

• Hostage-as-a-Service traps – how some cloud products take away your control and lock you in.

• PKOC (Public Key Open Credential) – the open standard that gives you freedom, interoperability, and future-proofing.

• Shiny Object Syndrome – avoiding costly distractions from unproven gadgets.

• Professional integrator vs DIY – why working with a trusted integrator protects you from knockoffs, warranty voids, configuration errors, and long-term costs.

Real-world examples illustrate how small oversights — like skipping maintenance or buying online knockoffs — can undo the investment in expensive technology. On the flip side, thoughtful planning, PKOC adoption, NDAA-compliant equipment, and professional integration can give you a flexible, sustainable system that grows with your organization.

Above all, this episode reinforces a key theme: technology should support design, not replace it. Access control and surveillance are most effective when paired with CPTED principles, strong policies, and a culture of security awareness.

If you’re considering upgrades to your access control or surveillance systems, or you simply want to avoid expensive traps, this episode is a must-listen.

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