Episode 35 - Lessons Learnt from the BRM Journey - Tommy Kile
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Episode 35 - Lessons Learnt from the BRM Journey - Tommy Kile
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This episode covers several key questions related to the role of a Business Relationship Manager (BRM) and some of the key lessons learnt as a practicing BRM. Tommy Kile share his experience as a BRM with the host Suresh GP
- Overcoming Resistance and Partner Engagement: How do you deal with partners who prefer to bypass the BRM team, and how do you win over "naysayers" in an organization? (0:48)
- Handling Conflicting Priorities: As a BRM, how do you manage different stakeholders' vested interests and conflicting project priorities? (1:39)
- Measuring BRM Success: How do you measure the effectiveness and impact of a BRM's efforts, beyond traditional KPIs, especially when they are not the sole decision-makers? (1:55)
- Recovering from Failures/Challenges: How do a BRM and their team recover and build resilience after a major failure or difficult challenge? (2:31)
- Advice for New BRMs: What advice would you give to a new BRM, or your younger self, when starting in the role? (2:52)
- Future of BRM: What do you think the future holds for the BRM role, especially with advancements like AI? (3:00)
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