Episode 19: Technology, Respect & Strategy: How Excargo Services Became Houston's Premier Container Carrier
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Join SCORE Houston host and mentor PV Bala in an inspiring conversation with Marcia Faschingbauer, CEO of Excargo Services, as she shares her remarkable 45-year journey building a logistics powerhouse in Houston's male-dominated trucking industry.
From starting as a transportation manager in her family's food business to becoming a trailblazer at the Port of Houston, Marcia reveals the strategic decisions, leadership principles, and innovative technology adoption that transformed a struggling startup into one of Houston's premier container carriers.
In this episode, discover:
✓ How to transition from a small family business to a 100-employee logistics company ✓ The secret to achieving exceptional driver retention in a high-turnover industry ✓ Why early technology adoption became Marcia's competitive advantage ✓ Essential funding strategies for small business owners—from navigating multiple banks to building creditworthiness ✓ Leadership lessons learned from 45 years in supply chain management ✓ How to survive freight recessions and industry disruption ✓ The importance of focusing on information and people over equipment ✓ Practical advice for entrepreneurs considering the logistics industry
Key Highlights:
- Winner of SBA District Small Business of the Year Award (2025)
- Texas Trucking Association Leadership Award recipient (2024)
- Building an inclusive workplace culture in a traditionally male industry
- Navigating the complexities of Port of Houston operations
Whether you're an aspiring entrepreneur, small business owner, or logistics professional, Marcia's story offers invaluable insights on perseverance, strategic growth, and building a legacy business in Houston's dynamic industrial landscape.
About SCORE Houston: SCORE is America's largest network of volunteer business mentors, supported by the U.S. Small Business Administration. We provide free, confidential mentoring and education to help entrepreneurs start, grow, and succeed.
📍 Visit us: 8701 South Gessner, Suite 1200, Houston, TX 77074 📞 Call: 713-487-6565 🌐 Learn more: www.score.org/houston
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