With 250,000 customers and $1.2B in revenue, Monday.com's CPTO explains why they threw out their roadmap and rebuilt everything around agentic AI.

Topics Include:

• Daniel Lereya joined Monday.com when it had just 30 people and five engineers.
• He grew the R&D org from five engineers to roughly 900 over a decade.
• Three years ago Daniel became Monday.com's first ever CPTO.
• Monday.com initially approached AI by adding small features across the product.
• They called this early phase "sprinkling AI dust" — helpful but not transformative.
• A pivotal board meeting made Daniel realise AI hadn't changed Monday's core value.
• Monday.com decided to rethink its mission from first principles around AI.
• The new mission: AI agents that actually execute work, not just manage it.
• AI gives businesses an "infinite workforce" regardless of company size.
• Agents can now do hyper-personalised work at a scale humans simply cannot.
• Monday's platform puts agents at the centre, replacing boards and dashboards.
• Shared context and human-in-the-loop handoffs make their agents uniquely powerful.
• Monday ran an "AI month" — pausing the entire 900-person builder org to transform.
• The month rebuilt team mindset and energy, reminding staff of early startup days.
• Monday also ran an "agentic week" where every department built their own agents.
• Finance built agents to automatically match incoming payments to customer accounts.
• Scaling AI adoption internally remains the biggest challenge across businesses today.
• Monday introduced "effective AI" — balancing capability with cost efficiency.
• They acquired voice AI startup One AI to add specialised model capabilities.
• On pricing, Monday shifted to a hybrid seats-plus-AI-credits consumption model.

Participants:

• Daniel Lereya – Chief Product and Technology Officer, Monday.com
• Kamil Davidov – Sales Leader Israel ISV-BizApps, Amazon Web Services
• Johan Broman – EMEA ISV Head of Solutions Architecture, Amazon Web Services

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/