Ep. 4 - Kerry Heaps (Conveying Messages with Body Language and Color)
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Ep. 4 - Kerry Heaps (Conveying Messages with Body Language and Color)
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What do we say even when we aren't actually talking? We get some amazing insight from speaker, Kerry Heaps, about how we communicate through body language and even through color. We discuss how we can learn a lot from how are clients are feeling (i.e. whether they are exhibiting trauma symptoms, stressed, anxious, comfortable) just by paying attention to their body language. For legal professionals, this information is vital. We also talk about how color conveys emotion, and the clothes we wear and the colors we choose in our office can make clients either comfortable or uncomfortable without even knowing this. Join Kerrie and Patrick as they discuss this important issue for all legal professionals. Visit Kerry's website at https://kerryheapsspeaker.wildapricot.org/Visit Patrick's website at https://www.legalflowconsulting.com/
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