Empowering Through Influence and Integrity | The Authenticity Journey ft. Dakota Frazier
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Empowering Through Influence and Integrity | The Authenticity Journey ft. Dakota Frazier
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What does it mean to serve when no one’s watching? In this powerful story, Dakota Frazier shares a life-shifting moment walking alongside Dan Cathy, Chairman of Chick-fil-A Restaurants. During a simple #5K charity walk, Dan wasn’t being a CEO. He was being present, curious, and intentional. He picked up trash. He wore a nametag that read “Customer Service Representative.” And he reframed leadership as service: not to shareholders, but to his 67,000 employees, whom he calls his “customers.”This is what emotionally intelligent leadership looks like. It is grounded in humility, authenticity, and a genuine desire to connect. The call from Dan T. Cathy weeks later, thanking Dakota for a pair of gifted shoes, only deepened that impression. Leaders in wealth management and human capital will find in this story a reminder that culture begins with how you show up. Every step, every conversation, every small act of kindness matters.This isn’t just a story. It is a mirror for how we should lead.
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