Emotional Marketing: Convert Customers Fast
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On this episode of The Advisor, host Lisa Urbanski sits down with Jean Pierre Lacroix (author of Think Blink) to unpack Tenet 3 & Tenet 4 of his book Think Blink—how emotion-first storytelling and precision personas create instant resonance and repeat revenue.
We dive into the neuroscience of attention, AI-driven persona building, and designing “belonging experiences” that meet customers across every life stage.
What you’ll learn:
🫶 Emotion > Information (Tenet 3): Craft story arcs (context → conflict → resolution) that stick faster than facts.
🤝 Persona Precision (Tenet 4): Go beyond demographics to psychographics, behaviors, and moments that matter.
🌐 AI that serves humans: Use sentiment analysis & wearables ethically to refine offers your audience actually wants.
✅ From CLV to TLV: Build for longer lifecycles and total life value in an era of longevity and rapid change.
👀 All-senses branding: Activate sight, sound, scent, and touch to deepen memory and meaning.
📝 Trust by design: Create a clear data-for-value exchange that earns consent—and loyalty.
Explore JP’s work and the ThinkBlink manifesto:
• Website: https://www.sld.com
• LinkedIn: https://www.linkedin.com/in/jeanpierrelacroix/
• Book: ThinkBlink Manifesto (Amazon Kindle): https://www.amazon.com/s?k=ThinkBlink+Manifesto+Jean-Pierre+Lacroix
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