Delegation is one of the most powerful tools a leader has, yet it is also one of the most misunderstood. Too many managers hand off tasks to get work off their plate. ServiStar leaders delegate to build capability. In this episode, Scott and Scott sit down with ServiStar Founder Mike Neill to walk through what effective delegation really looks like in a credit union environment. From not burning out your A players to developing the rest of the bench, Mike brings clarity to when to delegate, who to delegate to, and why the eight step process removes the fear and frustration leaders often feel. If you want to develop people while still getting great work done, this conversation gives you the practical system to do it with confidence.

In this episode we talk about and answer these questions: • how to avoid overloading high performers while still getting work done • what the eight steps of effective delegation look like in practice • how to know who is ready for delegation and who needs development first • how to track delegated work without micromanaging • what new managers struggle with most when delegating simple tasks • how to delegate to someone who is able but not willing

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