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Decision Points

Decision Points

De : True North Advisors
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The Exit Planning Institute© recently released a survey that said 75% of business owners regret selling their business 12-18 months post sale.

At Decision Points, we are committed to preparing and inspiring business owners to successfully operate, and one day sell, their business with maximum fulfillment in all aspects of their personal and professional lives. We’re speaking with business leaders, strategic coaches, exited entrepreneurs, mentors, and technical experts sharing their successes and failures, at key decision points in their careers, to help you lead a more prosperous entrepreneurial journey. Let’s take a walk…


© 2026 Decision Points
Direction Economie Management et direction
Épisodes
  • Decision Points E89 – Calvin Carter: Building the Future by Removing Friction: AI, Healthcare, and Human-Centered Innovation
    Apr 21 2026

    For Calvin Carter, technology has never been the starting point. People are.

    In this episode of Decision Points, Calvin Carter, Founder and CEO of Matic, shares a career defined by identifying friction and building systems to remove it. From the earliest days of the internet to the rise of mobile and now artificial intelligence, Calvin has consistently operated at the edge of major technological shifts. His work focuses on translating emerging capabilities into real-world outcomes.

    He reflects on his early exposure to entrepreneurship, his instinct to recognize where technology is heading, and the belief that has guided his work from the beginning. Start with human problems, not technical possibilities. That approach shaped his path from building early web experiences for major brands to founding Bottle Rocket, where his team helped define the modern mobile ecosystem for companies like Chick-fil-A, Southwest Airlines, and NPR.

    With Matic, Calvin is applying that same discipline to healthcare. He explains why many AI efforts fail. They begin with the technology instead of the user. Matic takes the opposite approach. The company studies the daily experiences of doctors, patients, and administrators, then embeds intelligence directly into those workflows. The goal is simple. Reduce friction, improve care, and return time to the people inside the system.

    Calvin also shares his perspective on leadership. He emphasizes culture, empathy, and surrounding yourself with people who are motivated to serve others. He outlines a framework built on passion, persistence, and conviction. His view is direct. Long-term success is not defined only by outcomes. It is defined by how those outcomes are achieved.

    This conversation offers a clear view into building at the edge of innovation while staying grounded in human impact. For investors, operators, and business leaders, it reinforces a simple principle. The most valuable systems are built by understanding where the system is broken.

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    1 h et 5 min
  • Decision Points E88 – William Short: Strategic Innovation, Operational Discipline, and Building Durable Enterprises
    Apr 7 2026

    William Short built his career through a combination of disciplined thinking, curiosity, and a consistent willingness to pursue improvement in complex systems. His path reflects a steady progression from early entrepreneurial projects to leadership roles in healthcare services, financial products, and large-scale benefits administration. Today he serves as Executive Chairman/CEO of AmeriFlex, one of the largest independently owned providers in its sector.

    In this episode of Decision Points, Scott Wood sits down with William to walk through the decisions that shaped his approach to business, leadership, and long-term growth. William discusses his early years in Kansas City and the formative ventures that introduced him to technology, process design, and customer behavior. He explains how those experiences influenced his thinking as he entered the workforce and began identifying areas where financial products and health-related services could be improved.

    The conversation explores William’s time at UMB Bank, where he identified an underutilized medical savings program and developed a white paper that helped leadership recognize a broader opportunity. That initiative contributed to the creation of UMB Healthcare Services. William describes the lessons learned in product design, regulatory navigation, and building trust in an emerging market category.

    William outlines the transition to AmeriFlex, describing how he approached evaluating the business, restructuring operations, and positioning the organization for scalable growth. He also shares the rationale behind relocating to Texas, the expansion into Workforce Go, and the internal disciplines required to manage multiple ventures. Throughout the discussion, William highlights the importance of balancing mind, body, and soul, and how writing two books as a dyslexic author helped refine his communication and thought processes.

    His insights offer valuable perspective for founders, operators, and investors seeking clarity around innovation, organizational discipline, and the long-term development of complex service platforms.

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    48 min
  • Decision Points E87 – Derrick Evers: Detroit Resilience, Strategic Leadership, and Building for Long-Term Impact
    Mar 24 2026

    When you are responsible for reshaping a skyline, vision is not optional. Derrick Evers carries that expectation with a steady confidence shaped by his early years in Detroit. Growing up off Seven Mile taught him how to recognize real challenges and how to keep moving when the circumstances were difficult. Those lessons continue to influence his leadership today.

    In this episode of Decision Points, Scott Wood sits down with Derrick Evers, Co-Founder, Managing Partner, and CEO of Kaizen Development Partners, for a detailed discussion of the decisions and relationships that shaped his career. Derrick describes his upbringing, the influence of his parents, and the transition from Detroit to Texas A&M, where he began to recognize the value of disciplined preparation and mentorship. He explains how these foundations helped guide his early steps into commercial real estate.

    The conversation explores Derrick’s progression from general contracting into important roles at Trammell Crow Company and Staubach. Each stage introduced new expectations and expanded his understanding of leadership, strategy, and organizational growth. Derrick speaks candidly about his experience with the Neil Richards Group, the strain of building a business within someone else’s structure, and the cost of staying aligned with personal and professional values.

    Derrick describes how these experiences led to the creation of Kaizen Development Partners. He explains why the principle of continuous improvement forms the basis of the company’s identity and how that philosophy has informed both team selection and project strategy. Today, Kaizen is engaged in several major initiatives, including the new Dallas Convention Center and Chalk Hill, a 130-acre mixed-use development designed to create long-term community impact.

    Throughout the episode, Derrick reflects on the principles that guide his decision-making. He speaks about the influence of faith and family, the importance of disciplined leadership, and the responsibility to pursue growth with intention. His insights offer a clear and grounded perspective for investors, operators, and leaders navigating complex environments.

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    55 min
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