Dealer Pay Live “The Customer Experience”
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Dealer Pay Live “The Customer Experience”
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Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.
In this episode Lou Ramirez and Fred Leonard are excited to welcome Julie Douglas, President and CEO of Dealer Pay, to discuss the importance of customer experience in the automotive industry. Julie shares insights on creating smooth workflows, enhancing payment processes, and the significance of evolving with technology to meet consumer needs. The episode dives into how dealerships can prepare for 2026 by embracing change and improving their systems for a better customer experience. Tune in to learn how to keep your dealership ahead in the rapidly changing automotive landscape.
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