National Consumer Protection Week (NCPW) is a reminder that being an informed consumer is your best defense.

In this special episode, Michelle takes the guest chair to share simple, practical habits that help protect your wallet and your confidence. From pausing before you purchase, reading reviews, and verifying sellers, to understanding common scam tactics and why timing matters, this conversation is all about staying one step ahead.

We also talk about choosing empowerment over embarrassment. Reporting scams and filing complaints doesn't just help you, it can help protect the entire community. Complaints can reveal patterns and trends, allowing OCP to identify potential issues across the county and take action when needed.

You'll also learn how OCP helps resolve disputes, enforces consumer laws, and connects with residents through community forums, outreach events, and educational presentations.

NCPW shines a spotlight on these issues, but consumer awareness is a year-round effort. Stay connected for timely alerts, practical tools, and ways to help keep our community informed and protected.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.

Online dating and social media have opened new ways to build meaningful connections. But they can also create opportunities for scams.

In this episode of Consumer Connection, host Michelle Escobar sits down with Karen Morgan, Executive Council Member at AARP Maryland, to talk about the rise of online romance scams and how to protect yourself without losing trust in the possibility of a real connection.

Together, they explore:

• The most common red flags in online relationships.
• How scammers use emotional manipulation to gain trust.
• Why anyone, at any age, can be targeted.
• Practical steps to protect both your heart and your finances.

Karen also shares guidance for friends and family members who may be concerned about a loved one. Learn how to start supportive, judgment-free conversations that empower rather than shame.

This episode is about building awareness and confidence so you can stay connected, stay protected, and recognize the difference between genuine relationships and costly deception.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.

Scams are getting smarter in 2026, but so are we. In this episode of Consumer Connection, host Michelle Escobar is joined by Emmy-winning NBC4 consumer reporter Susan Hogan. Together, they discuss the latest fraud trends, from AI voice cloning to fake job offers that look legitimate, and share actionable tips to protect your information and your wallet. Learn how simple strategies like freezing your credit, using family code words, and spotting red flags online can help you stay safe without feeling overwhelmed. Staying informed is your best defense, and this episode gives you the tools to feel confident and prepared in today’s digital world.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.