In Part Two of this special series focused on elder abuse awareness, we’re joined by Mario Wawrzusin from the Montgomery County Department of Health and Human Services (DHHS) for a conversation about recognizing abuse and knowing when to take action.

Mario provides an overview of DHHS Adult Protective Services (APS). He explains who they serve, the services they offer, and common misconceptions that can lead to confusion or hesitation. He walks listeners through the kinds of situations that may prompt a referral, how APS evaluates concerns, and what families can expect after making a report—including reassurance about anonymity and supportive, person‑centered outcomes.

Building on the insights shared by Judith, Dolores, and Jane in Part One, Mario highlights the behavioral, physical, emotional, and financial red flags that often signal something isn’t right. He also discusses how APS works in partnership with the Office of Consumer Protection and the County’s annual World Elder Abuse Awareness Day (WEAAD) Older Adult Safety Forum event to enhance awareness and prevention efforts throughout Montgomery County.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.

In Part One of our special two‑part series focused on elder abuse awareness, we sit down with three remarkable volunteers from the Montgomery County Police Department's Keeping Seniors Safe program: Judith Boivin, Dolores Miller, and Jane Dean.

Each of these community advocates has personally survived a scam—and those experiences are what fueled their passion for educating and empowering older adults. In this conversation, they share how their paths crossed, what made this issue deeply personal, and why they stepped forward to become peer educators within their communities.

They reflect on the moments that changed their outlook, the common questions they hear during their presentations, and the red flags they want every older adult and family to recognize. Their stories are both eye‑opening and deeply uplifting, offering a unique perspective on resilience and the power of speaking out.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.

In this episode of Consumer Connection, host Michelle Escobar sits down with OCP Investigator and licensed home inspector Matthew Kaufman to discuss how homeowners can avoid common home improvement pitfalls and make informed decisions before starting a project. From choosing a trustworthy contractor to understanding major upgrades like HVAC systems, insulation, and solar installations, Matthew shares practical tips to help consumers protect their homes, finances, and peace of mind throughout the home improvement process.

Remember to message us the word "contractor" on social media or by email, and we'll send you our Hiring a Home Contractor cheat sheet to help you get started.

Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.