What would we do if we could rewind to the start of our hairdressing journeys? In today's episode, we're sharing what we'd do differently and what we'd keep just the same. From picking our dream salon spot to only taking card payments, would we go full-on specialist or keep our options open? Or how we'd juggle work, life, and our mental health? We've got you covered!

Whether you're just starting and need a bit of a steer or you're thinking about shaking things up a bit, this episode's for you. Click play and let's chat about shaping your hairdressing journey the way you want it.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

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Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

We've both noticed an uptick in MLM (Multi Level Marketing) activity on social media, especially among hairdressers. It's become impossible to ignore, and we felt it was high time to dive deep into this phenomenon.

We've all probably at some point received a DM from someone looking to sell their products or get us to become part of their team, but we're pulling back the curtain and exploring why MLMs are so popular.

Plus we shine a light on the darker side of MLMs, emphasising the tiny minority who actually make significant money. The majority earn little to nothing, with earnings disclaimers on MLM websites revealing a stark, triangular distribution of income. The structure is such that the real money comes from recruiting others, not from selling products. So are the products actually any good?

If you'd like to hear our thoughts, things we've seen happen and what other options there are for you, tune into this episode.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Inspired by a talk by Monica Teodoro from L'Oréal, we're sharing our thoughts on ways to make the salon a buzzing hub of genuine connection.

Find out why a natter with your clients isn't just fab for your business—it's a brilliant remedy for loneliness too! Plus we need to remember that while our interactions with clients can be fulfilling, they should not be our only source of personal connection.

And let's not forget the cherry on top: self-care! While a good chat at work is lovely, it's just the start of the journey. So, grab a cuppa and join us as we discuss how to feel a bit more connected in and out of the salon.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you ready to dive into the world of clean beauty and discover how one woman is challenging the status quo in the male-dominated hair industry? Join us as we sit down with Jose Bryce Smith, the innovative founder of O&M hair care products.

In this episode, we hear about Jose's journey, discussing her challenges, including her father's cancer battle that inspired her dedication to clean products, and the surprising way she secured a million-dollar deal.

Listen in as we tackle topics like gender parity, juggling single parenthood with business, and Jose's ingenious financial manoeuvres amidst her divorce. Don't miss this inspiring conversation, hit play now!

CONNECT WITH JOSE:
Instagram @originalqueeni

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever feel like you're always onto the next goal without enjoying the ride? And why is it we're often waiting on others to celebrate us for our achievements? Join us in today's episode as we dig into the importance of celebrating life's journey and not just fixating on the next big thing.

We chat about creating our own little celebrations, from jazzing up everyday treats to stumbling upon those accidental traditions. Stick around as we talk about self-celebration, finding our supportive spaces, and giving ourselves a pat on the back.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you intrigued by the hype surrounding online coaching in the hair and beauty space? Well, get ready to explore the reasons why so many of us have jumped on the education business bandwagon – and why it's been such a game-changer!

We're talking about the perks, like raking in passive income while witnessing our clients' stunning transformations. But it's not all smooth sailing – we're keeping it real and opening up about the challenges we face too.

And let's not forget the importance of keeping it genuine in our teaching, riding out the emotional rollercoaster of when to make the leap, and how the lockdown has shaken up our work lives. So, join us as we chat about the fascinating world of online coaching in the hair and beauty world.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever had that nagging worry about running into trolls online? Today's episode peels back the curtain on the world of online trolls. Today we're joined by Heather McKenzie, aka @GlambyHeather, as she bravely shares her experiences dealing with negative comments on a viral video.

Together, we explore the minds of internet trolls, emphasizing the importance of not letting their negativity dim our spirits. We also discuss the strategies we use to shield ourselves from the toxicity.

This chat is a must-listen for anyone navigating the digital realm, offering invaluable insights into the resilience needed to thrive amidst online challenges. Join us as we navigate the twists and turns of maintaining an online presence, standing strong against cyberbullying and trolling.

CONNECT WITH HEATHER:
Instagram: https://www.instagram.com/glam.by.heather/

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How do salon professionals navigate difficult discussions on politics, religion, money and personal beliefs with clients? Today we take a deep dive into the strategies we have used to maintain boundaries and steer conversations away from sensitive and potentially heated topics.

We explain how we pivot these tricky conversations to keep interactions light and debate-free, using conversational techniques to redirect discussions.

Hit play and join us as we navigate the delicate balance of keeping conversations enjoyable and respectful for everyone involved.

This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser

SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!