Jump into the art of visitor retention with Bill T-B in this week’s Catalytic Conversation. Discover practical strategies to transform first-time guests into engaged community members. Learn the secrets behind making meaningful connections, ensuring every newcomer feels valued. Join us on Thursday at 10 CDT as we unlock the potential for growth in your congregation.

Welcome to the Growing Church Network Catalytic Conversations podcast with host Bill Tenney-Britton. In this episode Bill explains why hospitality is the crucial factor in turning first-time visitors into returning guests, especially during the holiday season. He covers the importance of web presence, guest parking, greeters outside, clear signage, ushers, conversation-based connection techniques, details like coffee and restrooms, secure kids check-in, avoiding insider language, and effective follow-up strategies. Learn practical, actionable steps to improve first impressions and increase your guest return rate.

Sure, "Everyone" knows who you are ... or at least knows what your church is all about. Right?

Probably not. In fact, you'd be surprised how little your community knows about your church, even if you're highly visible in your community. And there's a great way to test that ... and once you know the truth, there are plans you put into place to "fix" the problem that you probably don't even know you have.

In this episode, Drs. Kris and Bill share the best practices to help give your church a positive reputation in your town.