ChatGTM S2 Ep:4 Jason Riggs ~ Audivi AI
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The conversation covers the impact of AI on the QSR industry, focusing on decision-making, operational efficiency, and staff experience. It also delves into the challenges and benefits of AI adoption, particularly in the context of product leadership and operational dynamics within the QSR industry. The conversation covers the importance of challenging AI models, the process of pivoting in product development, the future of drive-through technology, the significance of customer satisfaction, the role of customer obsession in product leadership, and the need for clarity in AI adoption. Each chapter delves into these themes, providing valuable insights and perspectives from the speakers.
Takeaways
- AI as a Decision-Making Tool
- Impact of AI on QSR Industry AI models should be challenged
- Pivoting in product development
- The future of drive-through technology
- The importance of customer satisfaction
- Customer obsession in product leadership
- The need for clarity in AI adoption
Chapters
- 00:00 Introduction and Event Discussion
- 05:28 AI in QSR Industry
- 14:30 Impact of AI on QSR Staff and Operations
- 19:37 New Bottleneck in AI Adoption
- 25:06 Pivoting in Product Development
- 31:36 Customer Satisfaction and Obsession
- 40:50 AI Tools and Product Mistakes
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