Chapter 6: Surprises That Sustain
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Chapter 6: Surprises That Sustain
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Chapter 6: Surprises That Sustain — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
Discover how unexpected moments of delight reignite loyalty and transform routine experiences into stories your customers share.
🎧 To sample full-length chapters, tune in to Inside LoyaltyRadio, streaming 24/7 at aiwise.online — where you can listen to the entire series on rotation, free.
And when you’re ready to go deeper, unlock the complete collection with instant, on-demand access to all 14 chapters — plus future extras like notes, checklists, and templates — at deepdive.aiwise.online.
Because the human heartbeat behind every iconic brand is made of memorable moments.
🛠️ Production Notes & Transparency
Some portions of this episode — including narration and select scripted segments — were generated with AI voice and writing tools.
All AI material was reviewed and edited by a human producer for tone, accuracy, and alignment with Inside Loyalty’s intent.
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